MYRIAM THOMAS
**** ****** **, *********, ** *****
Phone: 347-***-****
acux0h@r.postjobfree.com
Results driven professional with strong organizational and communication skills. Responsible for assisting and directing customers, resolving problems and inquiries. Detail-oriented and resourceful with a strong ability to complete tasks on time.
KEY ATTRIBUTES
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Manage time efficiently and effectively through scheduling and prioritizing.
Identify critical issues quickly and accurately and use integrity in decision-making.
Confident, hard-working employee who is committed to achieving excellence.
Dependable, responsible contributor committed to the company success.
Highly motivated self-starter who et initiative with minimal supervision.
Proficient in MS Office applications, and Social Media, and Data Entry.
SELECTED ACHIEVEMENTS
Recognized for exceptional skills in identifying and resolving customer issues.
Consistently managed a high-volume workload to meet schedules.
Exceed goals through customer service and product knowledge.
EMPLOYMENT HISTORY
Laboratory Assistant - NYU COLLEGE OF DENTISTRY, NEW YORK, NY 12/2013 - 06/2015
Coordinated and supervised students to assure that laboratory experiences meet course objectives
Prepared solutions and reagents for drug binding assays
Assisted in general maintenance and upkeep of the lab including maintenance of the supplies
Performed administrative work such as maintaining records of laboratory inventory
Generated and revised standard operating procedures.
Administrative Assistant - BMT Homecare Services Inc., Miami, FL 10/2004 - 11/2013
Filing, data entry, chart maintenance and archiving.
Accurately schedule and monitor appointments manually.
Communicated with insurance companies to verify patient coverage, get authorization for testing, or referrals.
Prepared appropriate forms for new/returning patients.
Administrative Assistant - Chinny Nurses Registry, Miami, FL 02/2003 - 04/2004
Answered telephone calls, and communicated with members of medical team regarding patient care.
Updated confidential client information files, scanned documents into patient charts, and managed files.
Performed data entry, filing, photocopying. Updating patient files.
Retrieved and delivered medical records requested by facility professionals.
Resolved conflicts, settled disputes and insured patient satisfaction.
EDUCATION AND TRAINING
Bachelor's Degree in Biology - Barry University, Miami, FL 12/2013
Associate's Degree in Biology - Miami Dade College, Miami, FL 04/2007
HONORS & ACTIVITIES
Barry University Honors Scholarship
Dean's list Barry University (2010-2013)
OCCUPATIONAL LICENSES & CERTIFICATES
CPR - BMT Homecare Services, Miami, FL 01/2016