CARLOTTA CHEN

***** ** ******** **. #*** Beaverton, OR 97005

(C) 503-***-**** (E) acuwug@r.postjobfree.com

EDUCATION

University of Oregon - E ugene, OR S eptember 2010 - June 2014 Bachelor of Science

Major in General Social Science

C oncentration in Applied Business and Economics

WORK EXPERIENCE

Umpqua Bank - H illsboro, OR J uly 2014 - April 2016

Quality Assurance Analyst/Tester

• Ensured that business and design requirements are met and maintained in the product through manual testing

• Participated in all aspects of testing on applications to ensure quality releases

• Designed and wrote up test cases and test plans based on requirements for team

• Report defects found so that team is aware of risks

• Participate in agile scrum ceremonies for continuous team collaboration and

improvement

Epris - Springfield, OR - 2011 - 2014

Sales Associate

• Open and close store on time whenever manager was not able to

• Improved customer satisfaction and meet sales quotas by answering customers’ questions and other needs

• Helped train new employees and facilitate daily tasks so that store runs smoothly

• Increase sales of formal dresses with helpful and friendly customer service

VOLUNTEER EXPERIENCE

Kaiser Permanente Sunnyside - C lackamas, OR 2008 - 2010

Volunteer

• Mainly worked in Inpatient Medical Records (IPMR) and KPNW Regional Health Sciences Library

• Filed confidential patient files

• Served food and talked to patients

• Performed QA related tasks while working in the library

TECHNICAL SKILLS

Jira QA Tracker, VersionOne, Team Foundation Server (TFS), Functional Testing, Regression Testing, Production Checkout, Acceptance Testing, Black Box Testing, Grey Box Testing, White Box Testing, Android & iOS Testing, Windows & Mac Testing, HTML5 & CSS, Javascript, Jasmine, Protractor, Manual API Testing, Negative Testing, Microsoft Office Suite.

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