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Customer Service Representative

Location:
The Ponds, NSW, 2769, Australia
Posted:
May 23, 2016

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Resume:

Julie LIM

*** *** ***** *********,

The Ponds, NSW 2769

acuwsz@r.postjobfree.com

045*******

EDUCATION

Advanced Diploma in Ministry Jan 2014 – Dec 2015

Hillsong International Leadership College, Sydney

Bachelor of Arts (Mass Communication) Feb 2004 - Feb 2007

Film & TV and Public Relations major

Curtin University of Technology, Perth, Western Australia.

WORK EXPERIENCE

Focus on the Family June 2013 – Dec 2013

Marketing Executive

Assist in events and communications

Book promotion

LifeCare Counseling Center, Kuala Lumpur Mar 2011 – June 2013

Personal Assistant to Counselor/Director

Organising training programs in relation to counseling.

Researching on relevant topics for conferences and training programs, sourcing of speakers.

Q-dees Worldwide Edusystems Sdn. Bhd. Oct 2010 – Mar 2011

Franchise & Business Investment Executive

Franchise seminars to potential franchisees.

Student marketing activities.

Mondial Assistance (Allianz), Perth Mar 2007 - Feb 2008

Overseas Student Health Cover (OSHC) Worldcare

Client Service Representative

Based in Curtin University Student Central assisting international students with processing claims, renewals and general enquiries.

Public Transport Authority (PTA), Perth Jan - Mar 2007

Government of Western Australia

Public Relations Internship

Corporate Communications Department

Worked primarily on the ‘Right Track’ education campaign also known as “Stay-off the Tracks”, created to gain awareness on railway safety to high school students. Addressed issues on trespass, vandalism and anti social behaviour at train stations and on trains.

Internal communications (Intranet, Transnet-in-house newsletter.

Career Chic, Melbourne 2006

Events Assistant

National Career & Employment Expo, Perth

ACNielsen Sdn. Bhd June 2002 - Dec 2003

Survey Officer

Face-to face market research surveys with top-level management.

PERSONAL STRENGTHS

Leadership Skills

Demonstrated leadership and team building capabilities.

Heading role as a director of a team of 4 crewmembers for Final Year Production Project (in-house TV magazine talk show).

Student Leader for Adventure Learning Programme

Communication Skills

Wide experience of customer service in Australia.

Management Skills

Tenacity and diligence during challenging assignments.

Ability to launch, and manage successful projects and ideas.

Versatility, adaptability and willingness to tackle new responsibilities.

TECHNICAL PROFICIENCIES

Creating and managing databases – MS OFFICE (Ms Word, Excel, PowerPoint)



Contact this candidate