Amber R. Ward

Dade City, Fl *****

813-***-****

acuws4@r.postjobfree.com

Profile

Dedicated professional with over five years of account management experience. Eager to meet challenges in a career that will benefit from effective communication skills and compassion for others. Accustomed to multitasking; flexible and adaptable. Focused and driven with the ability to identify inconsistencies and potential problems; reputation for being able to analytically troubleshoot and resolve issues when they occur.

Additional Experience

Hancock Farm and Seed Co – Dade City, FL

International & Domestic Sales (2012-2016)

Managed all major domestic and international sales.

Directed internal office staff with large sales/accounts and product recommendation.

Oversaw operations in the warehouse to ensure accuracy of all orders being shipped.

Supervised the warehouse employees to maintain productivity and positive employee morale.

Brokered with other like vendors to ensure that the company’s needs are being met to maintain a competitive price point.

Implemented strategic planning and testing to prepare for launch of new products.

Daily interoffice sales through face to face and phone calls.

Extensive knowledge of QuickBooks.

Perception IR Special Services – Wesley Chapel, FL

Human Resources Manager (2011-2012)

In-processed / out-processed 1099 personnel.

Managed 1099 initial negotiated contracts, implementation of contract, and contract renewals.

Developed, updated and maintained company handbook.

Federal and State compliance as it related to HR functionalities

Inventory maintenance.

Maintained personnel, asset, and apparel databases.

Booked CONUS and OCONUS travel for government missions

Managed and developed recruiting meeting presentation weekly, update of recruiting resources, recruiting outreach to community.

HP Enterprises – Tallahassee, FL (remote position)

Insurance Analyst (2007-2011)

Managed fiscal needs of Medicaid providers.

Assisted Medicaid providers in second largest territory in Florida, which included the following counties: Hillsborough, Highland, Polk, Hardee and Manatee Counties.

Analytically reviewed and resolved claim issues based on pricing methodology, policy manuals, coding, ICD-9, CPT codes, and fee schedules.

Acted as a liaison between provider and Florida Medicaid.

Trained Medicaid providers on how to submit claims with the State approved Web Portal.

Attended localized trainings to support the client, Agency for Health Care Administration.

Daily Communication with providers via phone, onsite visits, and email regarding claim status/issues.

Traveled for educational outreach purposes to the provider community.

Worked with providers on a routine basis in effort to reconcile patient accounts.

Remote position which requires the ability to maintain and ensure all technological aspects of job requirements is functioning accordingly.

Help A Child, Inc./Gift of Life, Inc. – Pinellas Park, FL

Social Worker/Case Manager (2004-2006)

Completed in depth assessments on families and established a service/case plan with measurable goals in effort to create a long term action plan.

Maintained weekly contact with families and provide in home support to families.

Monitored benefits with Children’s Medical Services and Medicaid to insure that all children were being provided with health care benefits.

Routine appearance in court if needed on behalf of consumer(s).

Linked the family to community resources, such as, psychiatric services, medication management, and linking patient to Medicaid services if needed.

Education

Saint Leo University – Saint Leo, FL

Master’s in Business Administration (2011)

University of South Florida – Tampa, FL

Bachelor’s in Social Work (2004)

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