James David Craig

**** ****** *****, ****** ** **244

817-***-****

acuwgv@r.postjobfree.com

BUSINESS / FINANCIAL / OPERATIONS ANALYST

Profile

More than 25 years successful experience in business, financial and operations analysis and support with recognized strengths in analysis, reporting and presentation.

Solid computer skills. Proficient in Microsoft Office.

Exceptional use of Microsoft Excel (creative complex-compound formulas, development of unique data keys for filtering and grouping, pivot tables, vlookups, hlookups, search, concatenation, macros/VB, linkage of pivot tables /data tables to Access DB). Charts. Access database creation and SQL queries. FOCUS database and queries.

Strong Analytic Skill.

Creative data cleaning up for data completeness and database use.

Use of task specific applications; Tableau, VISIO, ABC Flowcharter, Process Management, Project Management, Quality Improvement.

An exceptional team player.

Synopsis of Achievements

Successful development of Executive Level reviews, Dashboards, Scorecards and presentations: Comparative, Historical and Forecasting. Budget Development and Tracking.

Creation of requested reporting for all business levels in multiple / appropriate formats enabling executives and managers to function knowledgeably and effectively.

Data / Analytical support for Company Executives, Contract Managers, Quality Control Managers, CFO, and multiple contract and process management teams.

Development of team member worksheet tools to enhance effectiveness and efficiency of ongoing daily and weekly projects.

Improving Customer Service by creating customer and vendor portfolio status and performance reports.

Merge data from multiple databases (corporate, public, client) for comprehensive analysis and reporting.

Annual performance review “Exceeds Expectations” – company highest rating.

Employment

Education

A North Dallas Private Company (REO/HUD)

2007 to present

Business / Quality Analyst

United States Postal Service, Fort Worth TX 1979 – 2006

Operations Support Analyst

Accounting and Budget Technician

Master of Arts – Education 1983

Southwestern Baptist Theological Seminary (Fort Worth, TX)

Bachelor of Arts 1978

Christian Heritage College (El Cajon, CA)

References Furnished Upon Request

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