Maintenance Customer Service
Resume:
Michael Tweton
Portland, Oregon 97230
acuwc8@r.postjobfree.com
I am sending you my resume for the position of Maintenance Tech.
With more than 18 years experience in construction, maintenance and Service department management, I believe I am qualified for the position. I also have extensive experience and training in customer service. I have worked with maintenance and Service departments in both Portland and Seattle, and was responsible for maintenance, tenant improvements and customer service on over 800 office lease units in Oregon and Washington.
Managing maintenance departments and project services at multiple branch locations gives me extensive experience in dealing with customer needs and expectations.
Thank you for your consideration.
Sincerely,
Michael Tweton
Michael B. Tweton
20130 N.E. Glisan St.
Portland, Oregon 97230
Objective:
Challenging position as a Maintenance Tech that would utilize my excellent people skills and organizational abilities as well as provide a long-term career opportunity.
Millennium Building Services Oregon
Maintenance Tech Currently Employed
Preformed maintenance on 2 properties in Portland Maintained and repaired property and facilities at Gresham Station and on 1500 Irving, Did plumbing and electrical as well as cosmetic work on buildings.
PM Realty Group Oregon
Maintenance tech 10-2011- 12-2013
General maintenance on bank branches
Kearney Plaza Apartments Oregon
Building Superintendent 4-2009 to 5-2011
General maintenance of properties pressure washing repair of units for occupancy. Floor repair, electrical, and plumbing. Hiring Subcontractors.
Tweton Construction Oregon/ Washington
Maintenance Manager / Mobile Office Contractor 5-2004 to 10-2008
Total project oversight on remodeling and tenant improvement projects on hotel projects including hiring and supervision of employees and subcontractors. Customer relations, budgeting and cost control. MS Project, Microsoft Office Suite and Visio. Trained maintenance staff on new equipment. Over site of janitorial services.
US Remodelers Oregon/ Washington
Installation Manager 10-2003 to 5-2004
Coordinated the installation of cabinet refacing for Home Depot at home services.
Set up Portland office, hired and supervised installation contractors, inspected jobs,
approved payments. Handled customer issues and schedules.
Contracting Oregon/ Washington
General Contractor Mobile Offices 6-1993 to 9-2003
Provided building maintenance and construction services for office leasing companies. Managed subcontractors on special remodeling projects and trained employees. Supervised 15 service people. Planned and executed projects from concept to completion. Oversaw installation of up grades and improvements on offices and warranty work. Oversaw Janitorial and maintenance up grades.
Modulaire Northwest Seattle, Washington
Maintenance Manager 10-1991 to 6-1993
Mobile office leasing company. Met with customers. Inspected sites. Worked with both government and private sector businesses. Coordinated all maintenance and remodeling service contractors as well as in house techs for office complexes. Oversaw all janitorial and maintenance operations. Ordered and supervised inventory for equipment and supplies. Assured customer satisfaction.
Modulaire Northwest Portland, Oregon
Maintenance and Operations Manager 9-1987 to 10-1991
Mobile office sales and leasing. Managed maintenance service and remodels in Portland and Eugene, Oregon. Established Service Department. Built service department from 1 tech to 10 covering Oregon, S.W. Washington and all of Idaho. Setup satellite maintenance department in Eugene, OR. Worked with subcontractors around Pacific NW. Responsible for profit/loss and inventory control. Purchased equipment and supplies for branch locations. Promoted customer relations. Instructed regional training course on Building Maintenance and Service Management. Performed performance reviews.
Additional experience:
Taught regional course on maintenance services department operation and customer relations
Education:
Gresham Union High School Gresham, Oregon
Graduated
“How to Deal with Customer Anger” seminar
VoTech Institute Inc. : Estimating Oregon
Dispute Prevention
Contract Law
Oregon Law and Business Practices
OSHA
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