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Customer Service Administrative Assistant

Location:
Pittsburg, CA
Posted:
May 22, 2016

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Resume:

Monique Thomas

415-***-**** acuwc0@r.postjobfree.com

Active C alifornia Guard Card #1778848 (Expires 6/30/16)

Experience

The John Stewart Company

Lead Front Desk Clerk

May 2015 - present

•document hourly in a log book of activity in the building

•resident logs(visitor,pets,phone numbers,.etc.)

•watch security cameras on a monitor to look out for any disruption

•call proper vendors/authority If an emergency happens

•communicate with many different types of people.

•interacting with people who may have mental illness,drug addiction, or alcoholism. Also, low income or homeless.

•have knowledge of the lease agreement and desk clerk guideline and responsibilities

Universal Protective Services

(Formerly known as Pacific National Security Inc.) Security Guard

July 2012 - May 2015

● Conduct foot patrols hourly on the 7 building apartment complex

● Observe perimeter for suspicious activity and keep log of Daily Activities Report

● Respond to crisis while following procedures

● Securing building facilities according to a timed schedule

● Have knowledge of all rules and regulations for admittance to specific post and deny entry to all unauthorized personnel

● Check each individual for proper credentials before allowing access.

● Have appropriate knowledge of all policies, services, and location of facilities Andy Fran Services J une 2012

(Temp Job)

Security Guard for the 2012 US Open Golf tournament

● Maintained security and controlled foot traffic at the main facility

● Provided customer assistance for guests

● Observed incidents and report details

● Maintain a neat and clean appearance while on duty. Wear the proper uniform at all times when on duty.

Andy Fran Services M ay 2012

(Temp Job)

Administrative Assistant

● Assisted in hiring process for security guards for the US Open Golf Tournament

● Filed paperwork

● Answered the phone and schedule appointments

● Provided customer service at the front desk

Education

Abraham Lincoln High School

High school Diploma 2009

Skyline College

August 2009 December 2011

Degree in Progress

References

Dawn Steuckle, Executive Director, Sunset Youth Services, 415-***-**** Alex Kazinsky, Guitar Center, 415-***-****

Heba Abdoun, Universal Protective Services, 415-***-****



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