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Customer Service, Administrative Assistant

Location:
Woodbury, NJ
Posted:
May 23, 2016

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Resume:

Karyn L. Getty

**** ****** *******, ********, ** 08096

acuw3e@r.postjobfree.com

Home: 856-***-**** / Cell: 609-***-****

PROFESSIONAL SUMMARY

Strong dedication to exemplary customer service. Proven managerial and supervisory skills and experience. Ability to motivate by example and encouragement. Accomplished in assuming responsibility, with a drive for excellence. Dependable, conscientious and enthusiastic. SKILLS

● MS Office Suite knowledge ● Meticulous attention to detail

● Critical thinking ● Results-oriented

● Strong interpersonal skills ● Dedicated team player EXPERIENCE

Parker McCay P.A. Legal Assistant (Foreclosure Department) Mount Laurel, NJ February, 2012 to January, 2015

Lead the Title Claim Department in filing claims with title insurance agencies and underwriters to clear defects

Act as a liaison between title insurers and clients; manage and monitor claim status; provide client updates and reports

Distinguished customer service; exceed client expectations and requirements while conforming to statutory regulations

Expedite claim resolution as a direct result of strong relationships built through prior interactions and experiences Guardian Settlement Agents/Remax Connection Title Title Processor Marlton, Mantua October, 2007 to May, 2010

Immediate increase in excess of 20% revenue, generated by escalation in title order volume due to personal reputation, achievements and confidence established with industry professionals

Procure information to compile and complete HUD-1 settlement statements; clear file of defects; follow established guidelines and timeframes to meet title and lender requirements; secure required approvals

Continual contact with all parties to ensure successful completion of closings

Performance appraisals reflect excellence in customer service: awards, bonuses, and increased client referrals RE/MAX Real Estate Offices General Manager

Marlton, Moorestown February, 1994 to October, 2007

Continuous advancement and growth using demonstrated skills and abilities, education and training

Create streamlined systems and outsource functions resulting in the reduction in operating costs

Develop and implement policies and procedures for the #1 Remax office in Burlington County

Focus on driving productivity by leveraging strong office management skills

Recruitment, acquisition and training of new associates and staff

Ensure compliance and adherence to changing rules, regulations and legislation

Responsible for the oversight of accounts receivable and payable, budget concerns, resources and legal issues EDUCATION/CERTIFICATIONS

Glassboro State College (Rowan University)

Camden County College

Highland Regional High School

Remax Profitable Broker Certification

Brian Buffini Company Mentor Training Certification Notary Public

Associate Real Estate License



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