Leadership Development

• Financial Goals

• Customer Driven

• Management Drive

Joyce Eshleman

ADDRESS:

**** ****** ***.

Lancaster, Pa.17603

Phone 717-***-****

Email: acuw2o@r.postjobfree.com

OBJECTIVE:

Part Time: Customer Service

Part Time: Data Entry/ Clerical

• Summary of Qualifications:

Sept.1,1978 to the present time work for Kmart.

First store: Kmart East Towne Mall-Lancaster,Pa.

Second store: Willow Street Kmart-Willow Street,Pa. Current Position:

Operations/Hardlines Mgr.

• Experience:

Sept.1,1978 through July 1991.

Started as Menswear Bookkeeper

Promoted to: Menswear Asst.Mgr.

Promoted to :Menswear Mgr.

After 5 years went to the hardlines side of the business. Held various dept.mgr. positions.

1988/1989 Promoted to: Customer Care Asst.Store Mgr. 1991 through the present went to 2nd store:

Kmart#3810

2600 N.Willow Street Pike

Willow Street,Pa.17584

Telephone:717-***-****

Started in 1991 as Customer Service Asst.Mgr.

Oct.1991 promoted to:Merchandise Store Mgr.

I was responsible for all merchandising and ordering on the hardlines side of the store. In 1993 I was put in charge of a new store opening in our area: Responsibilities included:

All hardlines layouts being completed correctly.

Warehouse unload, freight worked to the salesfloor, acquiring merchandise from vendors and other kmarts

To have full counters with no holes for grand opening. Merchandising of all endcaps,trim shelves etc.

1995 promoted to Operations Mgr.

Responsible for all operations of the store.

Current Position:

Operations/Hardlines Mgr. Responsibilities Include: All operational functions of the office, human resources, claims, receiving, café, entire frontend and layaway.

Merchandising of the frontend, Health & Beauty, Home office and Electronics. Expense Control, Shrink Control and Key Performance Indicators. Over the years I’ve been sent to other stores to help with many projects in Pa. and in other states. Did various clerical jobs on the company computer . Data Entry, invoicing, cash, human resources and other projects set up through excel or word.

• Education:

1973 Graduate of Conestoga Valley High School Lancaster,Pa.

• Activities:

I enjoy bowling, spending time with my Dad, reading, gardening and relaxing.

• References:

Available upon request.

Contact this candidate