Wyla S. Hickman

**** ******* **., *** *. • St. Louis, Missouri 63114

• Cell 314-***-**** acuw2c@r.postjobfree.com

OBJECTIVE:

To secure a challenging position that will fully utilize my technical skills, knowledge, leadership, experience, Asset Management and Procurement skills with an organization that offers the opportunity for career growth.

QUALIFICATIONS

Manage, review and process of request for funds, process criminal background checks for potential clients and employees plus sent fingerprint analysis of potential clients/tenants to REJIS. Collect and post of arrearage payments. Administrative functions to include document preparation, storage, retrieval and proofreading. Daily operations to include providing assistance to applicants with housing applications, process invoice payments, cost control analysis, cross networking with other non-profit and government agencies. Facilitated Pre-BID presentations, Maintained database of potential vendors in Microsoft Access. Organizational skills with computer access and training with various software programs to prepare charts, excel spreadsheets, and graphs to collect relevant data for the education office. Maintained library of material requisitions, purchase orders and contract books. Coordinate meetings, interface with management, mediate and troubleshoot problems with staff and customers alike. Assists staff, project managers, and learning consultants with the managing of such events for EES. Schedules work assignments, sets priorities, develops training materials for Conference Managers, prepares reports, and problem solves.

EXPERIENCE

Database Manager, Career Management Association of Iowa, St. Louis, MO 2014 – 2015

●Contracted through Career Management Association of Iowa to work with the Veterans Health Administration (VHA) national program office overseeing Conference Approval and Congressional Reporting requirements. Administrative and clerical work in support for the Employee Education System (EES).

oManage diverse materials by handling projects, programs, processes and organizing facts, data, and information.

●Provides data management and significant contribution with statistics, facts, and figures to oversee conclusions for the Events Management Analytic Platform (EMAP) program. Ensuring that all data entered into EMAP is formatted correctly and using technical accuracy by verifying that all documentation and reports are written in a consistent manner with EES’s practice and procedures. Identifies any errors or inconsistent data and fixing those errors through data integrity during extraction, manipulation, processing, analysis and storage of all reports produced out of EMAP.

oData Analysis for 7,142 external programs for Fiscal Year 2015.

●Maintaining the effectiveness and validity of the system through global reports, threshold reports, workload, data analyses, and programming updates to the Veteran Affairs Conference Registration (VACR) system.

●Assigns External Program Managers (PM) to Program Offices based on their workload and program office distribution in EMAP. Working with the development in VACR to pre-populate the PM based on the program office selected which will eliminate time for the external intake process.

●Perform research and data gathering activities; analyze and interpret data collected, and prepare periodic or special reports based on conclusions. Skilled at enforcing compliance with rules and regulations. Establishes facts and/or issues with the data and provides solutions on how to resolve the issues based on the data collected.

Procurement Agent, Allied Consulting LLC, St. Louis, MO 2012 – 2015

●Procured supplies and services.

●Prepared Invitation for Bid (IFB) and Request for Proposal (RFP).

●Verified and received supply deliveries.

●Assisted with Request for Proposal (RFP) evaluations.

●Processed vendor invoices for timely payments.

●Maintained vendor list(s).

●Expedited and followed up delinquent deliveries.

●Assisted with Bid Openings and Awards.

●Maintained Purchase Orders and Contract Logs.

●Answered Multi-line phones

Administrative Assistant, St. Louis Housing Authority, St. Louis, MO 2006 – 2012

●Facilitated Pre-BID presentations.

●Maintained database of potential vendors in Microsoft Access. Mail/fax/Distribute vendor forms also prepared forms for public posting in the St. Louis Post Dispatch as well as the St. Louis American.

●Assisted in the completion of inventory of Fixed Assets using number codes and technology.

●Prepared Purchase Orders for supervisory approval as well as, maintained and reviewed purchasing files, reports and price listing(s). Ordered office supplies.

●Track the status of Material Requisitions, Contract Books and Supply Orders. Maintained library of Purchasing Files and Contract Books. Input new & potential vendors in Microsoft Access.

●Compare supplier’s bills with the SLHA bills along with Purchase Orders to verify accuracy and approved bills for payments. Researched product and equipment services.

●Prepare Invitation for Bid forms, mail/fax/distribute vendor forms and distribute

●Exemplify regular proactive communication with peers, subordinates and senior management in order to drive efficiency and foster an atmosphere of shared accountability.

●Shipped plans and specifications using FedEx, UPS and the United States Parcel Service

●Assisted other departments within the St. Louis Housing Authority (SLHA)

●Maintained knowledge of Rules and Regulations of the Housing of Urban Development’s (HUD) Procurement Policy. Assisted other departments as needed & answered a multi-line phone.

Administrative Coordinator, St. Louis Housing Authority, St. Louis, MO 2001- 2006

●Assist with preparing budgets for Management companies. Process payments/invoices on behalf of St. Louis Metropolitan Police Department to provide security for the various Developments in the St. Louis Housing Authority’s portfolio, Circuit Attorney, and request for funds.

●Complete criminal background checks on potential employees and tenants. Sent fingerprint analysis of potential clients/tenants to REJIS.

●Investigate potential violations on perspective tenants (Section 8/Public Housing) in the SLHA portfolio.

●Assist with preparing of the monthly Asset Management report. Review various properties/addresses for compliance with Section 8 or Public Housing property policies.

●Monitor and adjust unit counts within the system.

●Interfaced with all departments throughout the SLHA.

●Prepare/verify correspondence to clients concerning arrearage, financial assistance and eligibility according to the guidelines, rules and regulations of the Department of Housing and Urban Development (HUD) and the SLHA. Assisted with the switchboard.

●Assist clients with preparing Public Housing applications. Assisted other departments as needed.

Clerk Typist II, Professional Recruiters, Inc., St. Louis, MO 2/2001 - 7/2001

Process tenant files, conduct interviews and orientation sessions.

Processed applications for the Public Housing waitlist of 4900+ clients. Create, update, retrieve and maintain numerous files and databases.

Answer, screen and direct calls to appropriate persons.

Strong customer service/mediating, troubleshooting skills

Office Assistant, Caroline Apartments, St. Louis, MO 7/2000 – 2/2001

●Process tenant files and compose correspondence to tenants.

●Process contracts, lease agreements and legal documents.

●Assist residents with maintenance work orders.

●Performed general office duties.

ADDITIONAL SKILLS

Microsoft Office 2007 Operating Systems, Word, Excel, Access, Internet, WordPerfect 5.1 & 6.0., Lotus 1.2.3., Visual Homes & Visual Account Mate. (Word Processing: 60+ WPM) Account Mate 7.2 for SQL, ECS Lib, Explorer, E-mail, 10-key. (Word Processing: 60+ WPM) Multi-line phone directory

Technical Skills: Microsoft Word, Excel, PowerPoint, Visio, Access, and Outlook.

Critical Skills: Proficient at conducting thorough research, preparing and facilitating executive-level decision briefs. Adept at team-building, negotiation, and conflict resolution.

EDUCATION

Ritenour High School – Graduation Date: 1989

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