Recordkeeping and Documentation Business Consultation Personnel Development Reports Generation Data Analysis

Strategic Planning and Implementation Problem Resolution and Decision Making Time Management and Prioritization

Qualifications Profile

Highly organized, multifaceted, and goal-focused professional, equipped with hands-on experience in providing first-rate

administrative support, with competency in prioritizing and fulfilling diverse functions with outstanding results. Equipped with

adeptness in information analysis and reports generation. Equipped with notable communication, decision-making, organization, and

client relations skills. Committed in delivering substantial contributions toward the achievement of organizational goals.

Professional Experience

Huntington Memorial Hospital, Pasadena, CA

Unit Secretary (Emergency Room) - Jul 2005–Present

Take charge of administering the client database and submitting all necessary data to hospital staff

Direct the team and staff in coordinating patient care and flow

Ensure accuracy in executing medical orders as well as in organizing patient charts and information

Verify insurance status, and manage patient transfers and customer service inquiries

Conduct data assessment of healthcare software, such as Cerner (FirstNet, Powerchart) and Meditech

Facilitate professional training and consultation of staff on Cerner and other healthcare software; as well as provide oversight and

direct guidance to volunteers in the department

Generate staff schedule in the Emergency Room as well as work with the medical groups regarding patients that are being transferred or

admitted to the hospital

Assume full responsibility in interviewing and consulting patients on insurance and demographics

Demonstrate adeptness in documenting and assessing all interactions with patients and insurance companies as well as the repairs

needed in the Emergency Room

Closely interface with all staff members to ensure the accuracy of patient’s information

Earlier Career

Huntington Memorial Hospital, Pasadena, CA

Patient Access Representative III (Emergency Room)

Education

Bachelor of Arts in Political Science - University of California, Riverside, CA

Associate of Arts in Liberal Arts - Pasadena City College, Pasadena, CA

Associate of Science in Liberal Arts - Pasadena City College, Pasadena, CA

Certification

Certificate in Paralegal Studies (with Distinction) - University of California, Los Angeles, CA: Aug 2013

Awards

University of California, Riverside, CA

Certificates of Academic Achievement (Awarded from ASP)

Certificate for Outstanding Academic Achievement as a Research Scholar (Undergraduate Research Conference)

Activities

Zumba Basic 1 Instructor ZIN Member - Zumba Fitness: 2014

Director of Outreach Ministry Department - Bethlehem Church, Pasadena, CA: 2009–2011

Technical Acumen

Cerner Meditech Westlaw Internet Microsoft Office (Word, Excel, and PowerPoint)

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