Career Focus: I am a self motivated and positive individual interested in a position with a company that will allow me to apply my customer service experience, communication and interpersonal skills while working effectively as a team or independently with staff, customers and management.

Core Qualifications

Microsoft Office

Medical Coding- ICD-9 CPT

Microsoft Excel

Customer Service

Data-Entry

Telephone, Call Center

PowerPoint

Medical Terminology

Faxing and Copying

Collating and Proofreading

Education and Training

Rockville High School, Diploma Rockville, CT

Goodwin College, Microsoft Office Certificate East Hartford, CT

Branford Hall, Health Claims Specialist Certificate Windsor, CT

Experience

John A Dequattro Cancer Center-Contract

Medical Secretary Manchester, CT 9/11-1/2012

Recorded medical charts, reports, and correspondence, using personal computer.

Answer telephones, and direct calls to appropriate staff.

Received and route messages and documents such as laboratory results to appropriate staff.

Greeted visitors, ascertain purpose of visit, and direct those to appropriate staff.

Interviewed patient in order to complete documents, case histories, and forms such as intake and insurance forms.

Balanced co-pays to Journal at the end of day.

Pointstaffing/Conval-Contract

Office Assistant East Windsor, CT 8/2011-9/2011

Collated and copied reports for employees.

Typed letters and envelopes.

Filed resumes.

Data-entry in excel spreadsheet.

Healthwise Medical Associates Courier/Office Clerk Vernon, CT 3/2007-5/2009

Reviewed files, confirming dates and times of service, compared to EOB forms to ensure proper billing to secondary insurance.

Inputted data and generated billing invoices, mailing them to insurance companies to ensure expedient payments to services rendered.

Copied and filed payment documentation from insurance companies.

Retrieved data from batch report and posted insurance payments to patient’s individual accounts to ensure proper credit.

Delivered interoffice mail, charts and correspondence to various medical offices.

Hirelogic, LLC/Stanadyne-Contract Payroll Clerk Manchester, CT 6/06-08/06

Reviewed times cards to detect and reconcile payroll discrepancies.

Verified attendance, hours worked, and pay adjustments, and posted information onto designated records.

Processed and issued employee paychecks and statements of earnings and deductions.

Distributed and collected timecards each pay period.

Randstad Temporary Agency/ING-Contract File Clerk East Hartford, CT 9/2005-2/2006

Added new material to file records and created new records as necessary.

Sorted information according to guidelines such as content, purpose or chronological, alphabetical and numerical order.

Scanned or read incoming materials in order to determine how and where they should be

Classified or filed.

Customer Service Representative/Teletech-Contract Enfield, CT 9/2005-11/2005

Gathered personal information from customers calling for federal assistance in response to Hurricane Katrina.

Entered data into computer and relayed instructions to customers as prompted based on their individual responses to specific questions.

Manpower-Contract Manchester, CT 1/2000-9/2004

General Clerk-Town of Manchester

Front Desk Receptionist-AMS/CGI

File Clerk-UTC

Encoder-Bank of America

Pizza Hut Vernon, CT 11/98-12/2003

Waitress, Cashier Hostess

Ernst & Young Proofreader Hartford, CT 2/84-6/1990

Proofread financial statements, audit reports and tax returns for numerical, spelling and grammatical accuracy.

Typed, formatted and collated accounting reports for distribution.

Calculated balance sheets for numerical accuracy.

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