Enrique Estrada

**** ******** **. **** ******, CA 93065

805-***-**** (acuvii@r.postjobfree.com)

Career Objective:

My desire is to find a stable yet challenging position in a professional environment in which to learn new technologies and skills while utilizing my previous experiences to improve beyond current abilities.

Technical Skills:

Microsoft Office

Microsoft Windows

Microsoft Excel

Microsoft Outlook

AS400

STAT program

BAPS System

Task Point

Share Point

45 WPM

Education:

Simi Valley High School – Graduated, Class of 1997

California Lutheran University, Thousand Oaks, CA – 1 year completed

Bi-lingual in English/Spanish

Professional Experience:

Bank of America Home Loans, Simi Valley, CA May 2015 – Apr 2016

Recon Trust (Contract) – Vault Clerk

Reviewed, and corrected loan documents.

Researched/Located misfiled trailing documents, or files.

Scanned files into system using Share point.

Customer Service (internal and/or external)

Filed back files to their original account.

Replied to Outlook (e-mail) requests.

Kept an outstanding 98% of quality control.

Bank of America Home Loans, Thousand Oaks, CA Oct 2013 – Aug 2014

Home Service Specialist (Contract) – Escrow Remediation Project

Escrow Analysis.

Adjusted loan payments to reflect correct calculations.

Corrected shortages/overages in AS400 history for escrow refund.

Identified correct/incorrect refunds and submitted corrections.

Identified shortages/overages in Bankruptcy accounts (BAPS).

Collaborated with supervisors to ensure accuracy on loans.

WFG Lender Services, Westlake Village, CA Aug 2012 – July 2013

Recording Specialist (Contract)

Inputted legal information for documents using Task Point.

Scanned, and recorded legal documents.

Entered checks amount information into STAT.

Mailed out requested closing documents to lenders.

prepared documents for closing procedures.

Organized, and filed documents (Deed of Trust, Power of Attorney).

Bank of America Home Loans, Simi Valley, CA Nov 2011 – May 2012

Operations – Department of Investor Asset Management & Disbursement

Performed quality control activity in all mailings to clients.

Provided assistance in storage maintenance and inventory.

Performed checks amount verification and disbursement.

Operated the Pitney Bowes DI950 High Volume Folder,and inserter unit.

Reason for employment gap: Searching for suitable opportunities

Countrywide Home Loans, Simi Valley, CA May 2003 – Dec 2009

Payment Processing

Handled incoming and out-going mail volumes in a timely manner.

Manually extracted and process customer mortgage payments.

Verify payments to ensure proper allocation of funds.

Provided assistance in the processing of mortgage funds using AS400.

Performed updates of statistical data for management reports.

Provided face to face assistance with customers.

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