Tamera Holcomb

**** **** *****,

Houston, TX ****8-8000

Cell: 281-***-****

E-mail: acuvif@r.postjobfree.com

OBJECTIVE:

Contribute in Finance/Accounting as a Staff Accountant, Financial Analyst, Accounting Analyst or Business Analyst within a company.

EDUCATION:

University of Houston, C.T. Bauer College of Business, Houston, TX

Bachelor Degree of Business Administration in Finance, December 2012

EXPERIENCE:

Biller Analyst/Inventory Analyst-Accounting

Group 1 Automotive, Houston, TX 01/28/13-01/08/16

Billed 600 retail car deals to meet daily, mid-month, and end of month deadlines for dealerships and sales associate payroll commission-bonus and spiff adjustments.

Cleaned and post vehicle inventory, we-owe schedules by adjusting accounts entries for new and used vehicles.

Created monthly journals, reconciled accruals on payroll schedules, general ledgers for accounting month end close in compliance with all government regulations.

Prepared payroll workbook, bi-weekly pay sheets for the sales associate to review and sign.

Processed all check requests needed for each deal including trade-in payoffs.

Stocked in inventory for new and used vehicles, dealer trades, used car auctions, and used car purchases for the dealerships.

Customer Care Assistant

Affiliated Computer Services (ACS), Houston, TX 07/12/10-07/31/11

Assisted 50 incoming member calls to dispatch secure service for roadside assistance

Created new roadside memberships for new Allstate members, reinstated memberships for existing members and took payments by credit cards over the phone from $50-$150

Informed customers about services available on their roadside policies and gathered information for updates

Customer Relations Representative-Billing

DHL Incorporated, Houston, TX 06/26/06-07/31/08

Initiated billing adjustments with the intent of providing customer satisfaction and retention

Negotiated 30% of customer claims

Handled 150 incoming customer calls daily to acquire new or additional products and services for shipping to new and existing customers

Responded to shipping inquires through phone, mail, fax, and the website

SKILLS:

Experience in Microsoft Word, Excel, Access, PowerPoint, Outlook, Docuware, Job Router, ADP system, and the Internet