April Misseri

PO Box ***** Chagrin Falls, OH ****3 Cell: 440-***-**** Email:

acuvhd@r.postjobfree.com

C O R P O R A T E A D M I N I S T R A T I V E A S S I S T A N T Ten years of experience providing top-quality support to Owners and Managers

u Administrative: Handle administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency.

u Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality.

EXPERIENCE

PERENNIAL SOFTWARE – CHAGRIN FALLS, OH

Corporate Administrative Assistant, 2005 to February 2016 Provide administrative support to the President. Answer telephones and promptly and courteously assist clients and employees throughout the organization. Maintain calendars, coordinating appointments, meetings and travel. u Executive Assistant: Duties included coordinating Presidents schedule and calendar. Booking travel arrangements for trade shows and personal trips. Scheduling meetings with vendors and prospects.

u Administrative Assistant: Duties include Human Resource (including health care and 401k enrollment), maintaining employee records, completing audits, submitting and maintaining payroll, Accounts Payable and Accounts Receivable. u Travel Management: Coordinate travel calendars for company trainers traveling throughout the United States and Canada. Planning and coordinating of annual users conference.

u Software Support: Provide support to clients using our software as well as assisting in creating training videos and documents. NORDLIE, INC - GARFIELD HTS, OH 1997-2005

Supply Manager/Office

Worked on the sales floor as the Supply Manager and moved up to Office and Accounts Receivable

u Supply Manager: Went on Semi-Annual buying trips to purchase seasonal and everyday merchandise, inventory maintenance, employee scheduling and maintaining staff and employee issues.

u Office: Accounts Receivables, human resource and record maintenance. STERLING INC – PARMA, OH 1989-1997

Office Manager/Sales Associate

Managed the office staff and scheduling of that team. Also worked as a Salesperson, completing the courses to become a Certified Diamontologist. u Office Manager: Managed staffing and scheduling. Ensured all customers were taken care of through the entire process of their purchase. u Sales: Assisted customers with their purchases. EDUCATION AND SOFTWARE SKILLS

Buckeye High School – Medina, OH – Graduated 1988

Proficient in Microsoft Excel, Word and limited exposure to PowerPoint