HEMANT RAOLE

Phone: +91-989******* E-mail: acuv6k@r.postjobfree.com

SUMMARY

Date of Birth: 10th December 1960

Current Position: General Manager (Operations)

Last Position Held: Business Head - Pan Nigeria

Company: Dag Motorcycle Industries Pvt. Ltd, Lagos

Passport Details: L 8059187

Nationality: Indian

Religion: Hindu Brahmin

Marital Status: Married

Senior Management Head of SBU Deliverables of Business Operations Parameters Automobile/Automotive Industry

EXECUTIVE PROFILE

A strategic thinker and insight driven professional with 32 years proven track record of building high pedigree businesses in the automotive sector.

Post Diploma in Automobile Engineering.

Rich experience of adapting to medium scale & market leader businesses, turnaround/low market share business and start-up operations which were successfully managed by strategic analysis of market & competitors to understand business drivers and develop relevant plans.

Good man management skills, ability to multitask, good understanding of operational and systematic aspect for providing complete solutions, seeking & harnessing new opportunities and creating win-wins.

Hands on leadership roles in creating new businesses/brands and rejuvenating stagnant portfolios by enhancing consumer relevance & change management of organization mindset.

Extensive exposure to a gamut of areas including strategy &leadership, operations, sales & marketing, channel development & management and team building.

Demonstrated excellence in building teams & network across varied geographies with expertise in managing them effectively.

Adept in engaging with internal as well as external customers, interacting with senior leadership and collaborating with cross-functional & multi-cultural teams.

COMPETENCIES

Leadership/Team Management ● Profit Centre Management ● Revenue Generation ● New Initiatives/Set-Ups ● Turnaround Specialist ● Business Operations ● Employee Retention/Development ● Performance Management ● Customer Relation & Allegiance ● Relationship Management ● Crisis Management

CAREER GROWTH PATH

Dag Motorcycle Industries Pvt. Ltd, Lagos, Nigeria Jun 2014 - Aug 2015

Business Head - Pan Nigeria

Gems Auto Pvt. Ltd, Pune, India Jun 2013 - Feb 2014

General Manager (Operations)

Pagariya Auto Pvt. Ltd, Aurangabad, India Sep 2012 - Jan 2013

Chief Executive Officer

Total Machining Solutions, Pune, India Apr 2011 - Aug 2012

Managing Partner

Jerrik Mktg. Pvt. Ltd, Nasik, India Jan 2007 - Mar 2011

Chief Executive Officer

Seva Auto Pvt. Ltd, Nasik, India Jun 2004 - Dec 2006

Chief Executive Officer/Executive Director

Bajaj Auto Ltd, India Jun 1989 - Apr 2004

Sales Manager - Pune, India Aug 2003 - Apr 2004

Area Sales Manager - Pune, India Jun 1996 - Jul 2003

Service In-Charge - Pune, India Jun 1995 - Jun 1996

Marketing Executive - Pune, India Nov 1993 - May 1995

Territory Manager - Aurangabad, India Apr 1992 - Oct 1993

Development Engineer - Pune, India Jun 1990 - Mar 1992

Field Service Engineer - Pune, India Jun 1989 - May 1990

Independent Surveyor and Loss Accessor, Pune, India Nov 1988 - May 1989

Self Employed

Bajaj Auto Ltd, Pune, India Dec 1983 - Oct 1988

Service Engineer (Field Operation) Oct 1986 - Oct 1988

Service Engineer (Head Office) Dec 1984 - Oct 1986

Trainee Service Engineer Dec 1983 - Dec 1984

KEY CONTRIBUTIONS/HIGHLIGHTS (Past 10 Years)

Dag Motorcycle Industries Pvt. Ltd, Lagos, Nigeria

Drove a cross-cultural team of 25 professionals to deliver responsibility for sales & marketing of spares across Nigeria.

Managed a large channel comprising of over 300 retailers and over 15 stockists to cater to 36 states across the country.

Achieved a business growth of 4% in a high volume business to attain a monthly turnover of USD 1.4 mn.

Conducted extensive market studies and expanded the channel network across Nigeria by 10% to improve penetration & accessibility.

Responsible for coordinating with sales force for accurate forecasting and ensuring availability at the warehouses.

Gems Auto Pvt. Ltd

Shouldered responsibility for driving 250 employees and managing P&L for 3 showrooms in Pune.

Provided strategic direction to the entire strategy involving planning & execution of business targets.

Engaged extensively with dealership groups and ensured alignment of strategy & goals with the company's business objectives.

Collaborated with external stakeholders including finance companies, exchange counters and just dial team to drive enquiries, walk-ins and business prospects.

Involved in understanding requirements and ensuring maximum conversion of enquiries into business.

Drove the customer relationships through effective service & continuous engagement to generate positive word of mouth and encourage long association of customers.

Played a vital role in identifying opportunities for improving processes, reducing cost and increasing overall business.

Monitored ongoing operations and ensured availability of spare parts at the centres for seamless customer support.

Represented the region, presented annual reports and attended dealer meets.

Piloted the addition of 4 Authorized Service Centres as per Bajaj Auto Guidelines in un-represented areas across the region.

Pagariya Auto Pvt. Ltd

Designated Unit Head to drive the sales, service, spare parts and the entire business operations for the dealerships.

Shouldered the end-to-end P & L responsibility for the businesses.

Cascaded a culture of ownership &high performance to ensure the set targets are met and customer expectations are upheld.

Monitored the operations closely and ensured effective internal controls, successfully sailing through regular audits.

Facilitated the 'Gold' leader rank for the dealership through strategic initiatives towards continuous improvement, operational excellence & customer delight.

Expanded the rural network from 3 to 7 leading to additional creation of rural spare parts counters.

Achieved a 20% growth in body shop activity leading to significant improvement in profitability.

Total Machining Solutions

Set up the unit in Pune and shouldered responsibility for sourcing orders, providing logistics support for the unfinished and finished goods and handling billing, accounts & banking.

Worked towards turning the venture into a one stop shop for machine shop machinery.

Succeeded in turning the company as a major vendor for the pump industry

Jerrik Mktg. Pvt. Ltd

Spearheaded the setting up of the company from a scratch including infrastructure, team and business partnerships.

Worked closely with the sales team in establishing the dealer network across Nasik, Dhule & Nandurbar districts.

Achieved additional market share of 8% through rural expansion initiative Rural Expansion.

Drove a sales team comprising of 7 sales executives and handled the vast sub-dealer network of 374 counters across Nasik, Dhule & Nandurbar.

Pioneered the concept and designed & created a Rural Van for providing logistics support to remote areas while also performing road shows & product demos.

Gained extensive exposure to multi-tasking including areas such as sales & marketing, logistics & support, finance, accounts, Company Secretary related co-ordination, taxation & legal issues.

Seva Auto Pvt. Ltd

Entrusted with the initial responsibility of setting up operations and scaling the business.

Shouldered responsibility for identifying profitable areas based on market requirements and establishing the business from grounds up.

Held the distinction of building the first Hyundai Car dealership operational in Nasik for better volumes along with establishing the first Used Car dealership of Automart India in the city.

Provided leadership to the business, successfully leading the same in becoming the only distributorship across Maharashtra to get No.1 position in Godrej Security division.

Delivered more than 56% growth in Godrej Security Business over FY 2004 - 2005.

Succeeded in generating 23% increase in the profitability year on year through innovative measures and focused approach.

Promoted from Chief Executive Officer to Executive Director within a year of joining.

EDUCATION

Post Diploma in Automobile Engineering (1st Division) - Government Polytechnic, Nagpur, India 1983

Diploma in Mechanical Engineering - Government Polytechnic, Amravati, India 1981

REFERENCES

Available on request.

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