Deborah A Lester

**** ********** ***, ************, ******* 46226

Phone: 317-***-**** Email: acuv3y@r.postjobfree.com

Education

Warren Central HS, Indianapolis, IN, May 1983

High School

Skills

Medical Claim Reviewer

Medical Terminology

Time Management

Judgment and Decision Making

Management of Financial Resources

Monitoring

Reading Comprehension

Speaking

Writing

Active Learning

Active Listening

Instructing

Negotiation

Coordination

Critical Thinking

Complex Problem Solving

Work Experience

Content Associate, Aptude, INC for Wolters Kluwer, Indianapolis, IN, August 2015 - January 2016

Maintained and updated International drug files.

Researched new drug information and created new product files for International clients.

Created and maintained procedure manual. Other duties as assigned.

Medical Claims Examiner, Kelly Services for National Government Services, Indianapolis, IN, October 2011 - April 2013

Review Medicare Oxygen and Glucose claims for payment or denial for the Comprehensive Error Rate

Testing contractor for CMS. Reopen

and review outdated claims. Contact suppliers for submission of

CERT audit documentation. Maintain and update data.

Pharmacy Technician, Innovative Pharmacy Solutions, Greenfield, IN, November 2009 - August 2010

Responsible for entering all orders and updates into patients MARS for medical records. Placed and filled

new and existing orders for long term care patients via QS1 Obtained Prior Authorizations for patient

insurance. Inventory Control and medication ordering.

Receive written prescription or refill requests and verify that information is complete and accurate.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Price and file prescriptions that have been filled.

Establish or maintain patient profiles, including lists of medications taken by individual patients.

Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

Supply and monitor robotic machines that dispense medicine into containers and label the containers.

Prepare and process medical insurance claim forms and records.

Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

Emergency Communications Dispatcher, City of Beech Grove, Beech Grove, IN, May 2004 - November 2007

Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

Record details of calls, dispatches, and messages.

Question callers to determine their locations, and the nature of their problems to determine type of response needed.

Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.

Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.

Maintain access to, and security of, highly sensitive materials.

Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.

Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.

Learn material and pass required tests for certification.

Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.

Provide emergency medical instructions to callers.

Emergency Communications Dispatcher, Indiana State Police District 52, Indianapolis, July 2000 - May 2007

Responsible for training, evaluating, scheduling and the supervision of 7 dispatchers. Responsible for

maintaining the efficient operation of the communication center. Indiana Data and Communications

(IDACS) Coordinator which included maintaining dispatcher certification and monthly validations.

Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

Record details of calls, dispatches, and messages.

Question callers to determine their locations, and the nature of their problems to determine type of response needed.

Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.

Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.

Maintain access to, and security of, highly sensitive materials.

Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.

Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.

Learn material and pass required tests for certification.

Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.

Provide emergency medical instructions to callers.

Tools & Technology

Certified Pharmacy Technician

Certified APCO Telecommunicator and Training Officer, Proficient in all Microsoft products, e-mail, fax and duplicating.

Affiliations

Firefighter's Local 417- Communications Union Representative 2006-2007

Volunteer Work

Shepard Community Center yearly Christmas Outreach

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