Violene Dunn

**** *. ******** • Chicago IL, ***** • 773-***-**** • acuv3s@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Andy Frain Services Chicago, IL

Armed Security Guard 6/2015-Present

Act as a liaison between patients and physicians to provide exceptional customer service

Effectively and efficiently manage high volume phone calls

Utilize multiple computer applications while ensuring patient information is current

Progressive Security Inc. Lansing, IL

Security Screener 2/2015-5/2015

Safeguard, motivate and assist patients performing exercise and functional activities

Provide ultrasound and electrical stimulation to patients

Assist physical therapist during administration of treatment to patients

Perform administrative duties

BGK Security Services Inc. Chicago, IL

Surveillance Officer 10/1999-9/2001

Recorded case management data into statewide database

Visited homes to provide services to clients and families

Corresponded with public health clients regarding follow ups with case management

Connected public health clients with community resources

Illinois Department of Human Services

Rehabilitation Department Chicago, IL

Personal Assistant 1/2015-5/2015

Arranged professional appointments

Administered medications and treatments

Assisted with Activities of Daily Living (ADL)

R &D Bus Company Chicago, IL

Physical Therapist- Volunteer/Shadow 9/2003-3/2014

Observed inpatient and outpatient therapist interaction with client

Assisted with administering physical activity to patient

Aided with applying proper badging of patient injury

Attained knowledge of proper medical terms

SKILLS

Microsoft Word, Microsoft PowerPoint, Microsoft Excel

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