LAKESHA HANCHETT PO Box ***** HOUSTON, TEXAS ***** 281-***-**** SHRM-CP, PHR acuv0z@r.postjobfree.com CORE COMPETENCIES
Dedicated and accomplished Human Resources Professional with broad administrative, and operations experience. Results-driven with exceptional administrative, operational, and business acumen to achieve extraordinary results. Core competencies include:
Labor Relations Recruitment & Retention On-Boarding/Mentor Program Development
Post-Merger/Acquisition Support Employee Relations Compensation & Benefits
HR Policies & Procedures
Payroll
Supervisor Training/Coaching
HR Compliance FMLA/ADAAA/EEO
Performance Management
SUMMARY
Progressive Human Resources experience in Manufacturing and Healthcare environments
Comprehensive knowledge and application of federal and state employment laws
Able to present business concepts in clear and concise language to according to audience
Change agent with excellent listening, communication and problem-solving skills
Experience conducting detail reviews of programs, policies and procedures, providing recommendations when appropriate
Self-starter with the ability to work independently and coordinate multiple tasks
Outstanding teamwork and interpersonal skills
Trained in conflict management and resolution with the ability to negotiate win-win compromises
Exhibits flexibility and adaptability to constant changing priorities
Extensive knowledge of various business software products and multiple human capital/talent tracking software products
PROFESSIONAL HISTORY
THE BTS TEAM, Sugarland, Texas 7/2013 to 10/2015
HR GENERALIST
Participated in developing department goals, objectives, and systems. Collaborated in evaluation of reports, decisions, and results of department in relation to established goals.
Performed benefits administration included vendor negotiations, open enrollment, enrollment changes, approving invoices for payment, reconciliations, communicating benefit information to employees and providing data for annual regulatory reporting.
Managed FMLA, LOA and Worker’s Compensation claims processes from inception to completion.
Payroll responsibility included biweekly processing, quarterly and annual reporting along with validation.
401k administration included but not limited to contributions, distributions, regulatory reporting and employee notifications.
Conducted annual compliance reporting; included the now VETS 4212 EEO-1 report annually; maintained other records, reports, and logs to conform to EEO regulations.
Handled employee relations counseling, outplacement counseling, and exit interviews and off-boarding process.
Maintained responsibility for all Unemployment Insurance Claims, responded accordingly to validate or dispute claims.
Maintained Human Resource Information System records and compiled various reports periodically.
Maintained compliance with federal and state regulations concerning employment.
Contributed in full-cycle recruitment efforts as needed.
Successfully managed payroll provider transition from Paycom to ADP WFN 8.
Performed other related duties as required and assigned. OXY INC. (Office Team), Houston, Texas 4/2013-5/2013 HR ASSOCIATE (CONTRACT)
Provided interim administrative and human resources support for the Permian CO2 Human Resources Manager and Generalists.
Learned organizational processes rapidly, eliminated backlog and ensured a smooth transition to pending incumbent. INVISTA, La Porte, Texas 6/2007 to 8/2012
HR GENERALIST
Ensured site human resources process and records management compliance with organizational standards and practices and Labor Laws
Participated in labor relations negotiations, grievances, and wage reviews
Coached and counseled managers through employee relations issues;
Performed internal investigations to resolve matters efficiently and effectively.
Provided strategic guidance and/or direction on compensation, policy administration, recruiting, medical case management, performance management and training initiatives
Managed site FMLA cases and established site process procedure, conduct necessary site level training
Managed site payroll
Provided indirect supervision to human resources administrative support
Conducted annual and semi-annual market reviews and human resources cost analysis
Responsible for site selection, hiring and on boarding of bargaining unit, non-exempt and exempt employees
Site resource for benefits for new hires and employees as appropriate
Subject Matter Expert for human capital, payroll software and related systems including but not limited to: SAP, Kronos, Taleo
Spearheaded implementation of new software platforms which included site level employee training
Conducted exit interviews
Established annual human resources calendar and objectives
Produced metrics for monthly and annual reports, including headcount, Adverse Impact Analysis
Created and maintained local human resources SharePoint
Revamped new hire on-boarding process and employee random testing procedure
Developed site vacation management process
Developed and implemented site service recognition program
Site liaison for personnel international assignments Meninger Clinic, Houston, Texas 2/2006 to 2/2007
HR GENERALIST/EXECUTIVE ASSISTANT TO VP OF HR
Utilized knowledge of state and federal government legislation and regulations in the field of employment; applying knowledge to general and specific situations
Managed staffing function and full cycle recruitment process
Recruited exempt and non-exempt candidates in a cost effective manner
Coordinated new employee on-boarding process
Provided effective and objective counsel to various levels of personnel
Conducted various compliance audits
TEXAS CHILDREN’S HOSPITAL, Houston, Texas 12/2003 to 01/2006 RECRUITMENT ASSISTANT
Managed various aspects of the full cycle recruitment process
Administered evaluation tools and provided result interpretations to candidates
Provided helpdesk support for internal and external online applicants
Conducting system audits ensuring organizational compliance and success
Coached managers in Targeted Selection interviewing
Developed instruction guides for internal and external users
Developed online application trouble shooting resource document for HRIS EDUCATION
UNIVERSITY OF HOUSTON-DOWNTOWN – BACHELOR OF BUSINESS ADMINISTRATION IN GENERAL BUSINESS/MINOR IN MANAGEMENT
AFFILIATIONS/CERTIFICATIONS
TYPE THE DOCUMENT TITLE 3
Certified: LAKESHA Society of Human HANCHETT Resource Management- Professional in Human SHRM-Resources (PHR®)CP, ; SHRM PHR Certified Professional
(SHRM-CP)
Market Based Management® Training; DDI Targeted Selection® Certified – Interviewing, Interview Coaching, Performance Management
TECHNICAL SKILLS
ADP Ceridian eRecruitment Kronos Microsoft Office Professional
OMNIRim Paycom PeopleSoft SAP SharePoint
Taleo TAMS UltiPro Vurv Windows XP
REFERENCES AVAILABLE UPON REQUEST