SUNDAY I AKINBODE

***** ******** **., ******* *******, MI 48076

Home: 248-***-**** - acuuxm@r.postjobfree.com

PROFESSIONAL SUMMARY

I am an IT Specialist with over fifteen years' experience in both the Information Technology and Telecommunications Network Services and I have acquired skills and hands-on knowledge of IT Project Planning & Management through the variety of Group Projects that I performed during my Master of Science Degree. SKILLS

Telco Concepts: Remote testing

Interface, DS1, DS3, SONET: OC3,

OC12, OC48, Circuit Design lay-out,

Network Provisioning and

Interoperability, TCP/IP,

Ethernet-based network architectures,

Cisco's IOS, Layer 3 networking

technologies, and VoIP implementation

Software/Programs: Microsoft Office

2007, Adobe Flash CS4, C++, Visual

BASIC, PageMaker, Java & JavaScript,

Microsoft Project Management, Visio

and SharePoint

Operating Systems: Windows 7, Vista,

Windows NT, Windows Server 2003,

IBM OS/2, Novell Netware

4.11/Netware 6

Tools: LAN Manager, McAfee/Norton

Virus Protect, Hitachi Operational

Analyzer, Microsoft Network Monitor

3.4, Cisco Network Assistant, and

Business Analytics & Data Mining

software (XLMiner, Qlikview,

Informatica and Tableau).

EDUCATION

2014 Master of Science: Information Technology

Lawrence Technological University - Southfield, Michigan Information Technology

2011 Bachelor of Science: Information Technology

Central Michigan University - Mount Pleasant, Michigan Information Technology

August, 1992 Associate: Electronics Engineering Technician Humber College - Toronto

Electronics Engineering Technician

CompTIA Security+ (Training) *CompTIA A+ Certified *CISCO CCNA (Training): WORK HISTORY

03/2000 to Current Telecommunication Specialist

AT&T – Detroit, MI

Recruited to verify service by testing and re-programming circuits, equipment, and troubleshooting and repairing outages

Implementing, operating and troubleshooting TCP/IP, Ethernet-based network architectures, Cisco's IOS, and Layer 3 networking technologies. Handle the tasks of troubleshooting telecommunication problems Perform responsibilities of identifying areas of operation like security and faulty trunks that need repair and restoration experience Work with individuals and teams involved in technical support,.

01/1997 to 03/2000Technical Support

IQ'Smart Computer – Dearborn, MI

Provided remote and on-site support for customers, including Tier-111 support for LAN/WAN products and sales supports for keys accounts of all sizes. Responsible for responding to incoming calls from our customers in response to computer related problems they are experiencing.

Performed installation & configuration of third-party applications on customer computer equipment.

08/1995 to 01/1997Technical Support

University of Windsor – Windsor, ON

Provided technical and network problem resolution on compute systems for Faculty and Staff members.

Worked closely with the IT Manager to ensure proper application of diagnostics. Resolved hardware/software related problems with laptop computers, desktop computers, printers, scanners and other PC based peripherals. 05/1993 to 08/1995Electronics Technician

Autote Canada – Toronto, CA

Recruited to provide support and repair on computer and electronic devices. Repaired electronic devices at components level Evaluated test reports and rectified technical errors

Guided junior technician in troubleshooting of electronics devices

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