Ashley Alexis Cortesi

**** ****** **. ** ********** D.C. 20009

786-***-****

acuuu5@r.postjobfree.com

Work Experience:

Federal Retirement Thrift Investment Board – Washington, DC 08/2012 – 11/2015

Job Title

Assist Director and manage the entire staffing process: recruits, screens, interviews, tests and selects employees to fill vacant positions throughout office

Drafts and assists managers with drafting Position Descriptions and ensures OPM compliance

Conducts exit interviews with departing employees and compiles and reports trends to management

Process personnel name changes, marital status and dependency information

Process payroll deductions, disputes and promotion payroll adjustments

Administers employee benefits programs such as retirement plans, basic hospital, medical, surgical and other major medical plans. Dental insurance, vision insurance, lifetime insurance, long term disability/short term disability as well as work related comp or death

Handles benefit inquiries and complaints to ensure quick resolutions. Maintains contact with employees and OPM agency as well as beneficiaries to facilitate proper and benefits for all employees and their families

Work with analyst and human resources to create job vacancies for the department and negotiate salary

Responsible for the operations of the records management in the OPOP office along with the preparation and implementation of a centralized records management/document control plan for Capital projects as well as for all records throughout the office

Enter pertinent information into the records management database, recording all official NARA records including Correspondence records, Congressional correspondence, specifications, reports, drawings, and other records that document Policy activity

Scan documents and electronically file them as received by the various FRTIB departments

Act as the System Administrator for the Application AG software and NARA record keeping system

Work with the Information Technology department to maintain electronic records.

Update file codes, retention schedules, and other relevant indexes and logs that are used in the records management files.

Time-cards that include calculating leave hours and following up with individuals to submit leave

Travel Requisition: Call National Travel and Prepare the reservations for flight, car rental, and hotel

Travel Reimbursement: Gather all receipts from traveler, process reimbursement and make sure they will get their funds

Raining Requisition: Do AAS requisition to take funds out for a training class/seminar

Follow up on the req with accounting to make sure it is paid for and notify the trainee

Prepare amendments for travel and or training to increase or decrease depending on what the problem is

Order supplies for the office and make sure that we are stocked on a bi-weekly basis

Order books, publications or standard purchases

Weekly Minutes for the Wednesday meetings with the Office of Benefits. The minutes are like an overview of new tasking, old tasking, completed tasking, opinions, and issues within our office

Answers the phones in the "HUNT GROUP" and answer basic questions for the Office of Benefits

Work orders which consists of identifying a problem with an office machine and contacting the OA team or Dustin to find out what's wrong and then do a follow up on how long before the issue is corrected

Administrative Holds: When participants request an hold or removal, complete the process

Complete correspondences and in make sure they are put into PSR with notes and dates

Input correspondences into OPSTRAK and also assigning/routing to the correct analyst

Office Calendar maintenance by making sure that the calendar is up to date and also making sure that personnel who are out or late are put on the calendar and create meetings and reserve conference rooms or retreats for personnel

Arlington National Cemetery Taskforce – Arlington, VA 06/2011 - 01/2012

Program Support Specialist

Reviewed photographic and data base records to verify the accuracy of internment records at Arlington National Cemetery (ANC) in Arlington, Virginia

This was done by using a unique computer program that was under development as it was being used. This position required a high level of attention to detail and accuracy for a project of national significance.

Overcame continual challenges with computer programs and shifting priorities while the data base management system matured.

Quick ascertained inconsistent information and wrote succinct notes to alert the staff at ANC for corrective action.

Find discrepancies for service members and their families who are buried at Arlington National Cemetery

Verified that the correct person was in the gravesite

Made sure everyone listed on the headstone was in the burial

Responsible for ordering new headstones when someone who was not listed on the headstone is buried here

Verified birthdates, date of deaths, and correct spelling of names and rank on headstones and in the files

Worksheets that noted how many discrepancies where found and determined if they were critical/non-critical or small error

Department of Veteran Affairs - Saint Louis, MO 01/2011 - 07/2011

Program Specialist Clerk

Responsible for handling Notice of Deaths that come into the Records Management Center

Processes at least 180 Notice of Deaths per day

Inputs all information into BDNShell program and SHARES program

Makes sure all information is correct and matches up with military service verification such as DD-214

Check files for discrepancies such as awards, dates, birth dates, and entry of military service & ending service dates

Check if there was a rating decision on all files and input the percentage of rating into the systems

Notify Next of Kin if they want to proceed with filing a claim and if not responsible for destroying folder

Department of Veterans Affairs - Washington, DC 03/2010 - 01/2011

Claims Assistant

Filing veterans claims, providing support to the veteran service representative

Pulling files of veterans claims

Associating mail with files

Mailing veterans files to their home stations and medical various hospitals

Blackhawk MGMT - Kirkuk, United States 02/2009 - 12/2009

Stock Control Specialist

Research customer requests via SARSS, Fed Log, I lap and Web online search-Coordinate with CSSAMO, CTASC, IT, MMC & AMC and CFLCC on all transactions involving the SARSS system and ULLS-G systems.-Worked with the PBUSE (property book) efficiently.

Work in SARSS (Standard Army Retail Supply System)

Process requests for over 480 military units.

Receive and processed parts for units to pick up with 1 day turn around.

Maintained 100% inventory.

Arrange repairs and returns with items distributed to our warehouse.

Responsible for adding incoming units to our supporting warehouse.

Responsible for researching fed-log parts not updated in the SARSS System and putting them in.

US Army - Fort Shafter, HI 09/2006 - 01/2008

Human Resources Specialist

Prepare and processed recommendations for awards and decorations and arranged for awards ceremony.

Prepares, updates, and coordinates requests for evaluations, to include responding to evaluation inquiries on soldiers and their status.

Monitors requests for promotions (meaning advancing to the next highest level of work) and arranges for promotion ceremony, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for soldiers on local promotion standing lists.

POC for requests for identification cards and tags, leaves, vacations, and passes.-POC for receiving a security clearance in the section.-Evaluates personnel qualifications for special assignment.

Prepares and processes requests for transfer or reassignment. Processes centralized and decentralized promotions and reduction actions.

POC in solving soldiers pay issues.

Blackhawk MGMT. - Baghdad, United States 10/2005 - 09/2006

Warehouse Specialist

Worked also in Baghdad, Iraq’s major Central Issue Facility and SSSC

Responsible for adding up SSC items for each different unit

Accounting for items in SSSC and inventories each month

Made orders for units in Iraq for essential office supplies needed in Iraq

Picked up orders from the connex yards on Camp Stryker

US Army - Fort Hood, TX 04/2003 - 09/2005

Human Resources Specialist

Processed classification/reclassification actions

Handled soldier reassignment, retention, military and special pay programs, personnel accounting and strength management, transition processing, legal, meal cards, and unit administration

Prepared and maintained functional files per MARKS

Prepared reports on strength levels and status of personnel.-Prepared and reviewed personnel casualty documents of the soldiers who are KIA, MIA or AWOL

Processes applications for OCS, warrant officer flight training, or other training

Performed duties and supervises the functions of the lower enlisted soldiers

Supervises specific personnel functions in a small personnel office

US Army - Fort Hood, TX 11/2001 - 04/2003

Automated Logistics Specialist

Retrieve and analyze history and activity files pertinent to system-rejected documents

Oversaw all Inventory posting and suspense file executions for accuracy in SARSS system

Worked in SARSS, SAMS, ULLS-G, Property Book, warehousing, distribution facilities customer service and storage management

Strong automated inventory management skills- Operated in several classes of supply to include I, II, IIIP, IV and IX

Worked in a large warehouse operation, received shipments, prepared and maintained inventory, material control, supply reports, issued supplies and equipment for shipment

Education:

Strayer University

Some College Coursework Completed 06/2014

GPA: 3.8 of a maximum 4.0

Major: Human Resources Management

Ashford University

Bachelor's Degree 09/2012

GPA: 4.0 of a maximum 4.0

Major: Sociology Minor: Psychology

Central Texas College

Some College Coursework Completed 08/2010

GPA: 3.0 of a maximum 4.0

Credits Earned: 23

Major: human resources management Minor: business administration

Additional Information:

Primary Leadership Development Course; Good Conduct Medal; Army Achievement Medal; Microsoft Word, Office, Slideshow Proficiency; Honor Soldier of the Quarter; human resources phase I & II. SARSS I & II.

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