Razi U. Riaz

US. Citizen Res 972-***-****

**** ******** ***** **** 469-***-****

Plano, TX 75074

acuumb@r.postjobfree.com

Objective

A challenging position in the field of Information Systems, which will utilize, my technical, problem solving, customer service, skills and allow me to grow within the company.

SUMMARY OF QUALIFICATIONS:

• Networking professional with vast experience in the Information systems industry

• Diverse training in Cisco, Juniper, Microsoft, Sun and IBM networking products

• Outstanding productivity as a networking specialist

• Unique combination of expertise in technical, interpersonal, and organizational skills

• Dynamic communicator with ability to simply transform in-depth technical concepts to clients

. Customers as well as Colleagues and Engineers

Education

Pursuing Ms Information technology in Network Architect & Design Specialization @ Cappella University Bachelor’s in Business Management, University of Karachi, Certifications

CCIE R&S (Written)

CCNP voice

CCVP Cisco Certified Voice Professional

CCIP Cisco certified internetwork professional

CCNA voice

CCNA Cisco Certified Network Associates

MCSE Microsoft certified System Engineer

IP Expert’s Boot camp Attended for CCIE Collaborations and Lab expected to be done in August, 2016. Expertise and good knowledge of:

Protocols, Technology, Features like BGP, OSPF, IS-IS, EIGRP, QOS,RIP, loop avoidance, Multicast PIM – DM, SM, SSM, IGRP v1, v2, v3 etc., Protocol Security, Ethernet, STP, RSTP, MSTP, VTP etc. features/techniques like VPC, VDC, FEX, ISSU, VSS, OTV, LISP, Fabric Path, Q Fabric Features, Fast Convergence, MPLS, OPT-E-MAN, GIGaman, VPLS, VPNs, NBAR, and DMVPN, etc.

Software – IOS, IOS-XR, NX-OS Cat OS, Jun OS, NX-OS Storage networking protocols: Fiber Channel, iSCSI, NFS/ CiFS, storage multi-pathing Device expertise – Cisco ASR 9K, GSR, ISR etc. or equivalent, Nexus 2K, 5K, 7K, QFabric, Cisco Catalyst 6500-series, other Cisco Catalyst platforms etc or equivalent

Technical Skills:

Routing Platforms: Alcatel-lucent routers 7750, 7705, Alcatel-lucent switch 7450, Cisco 7600, 6500, 3550, 3560 series and 1751-v 1760, 2610, 2611, 2621, 2650, 2651 XM, 2801, 2811, 3640, 3725, 3745 7000 and 12K Series Routers IP/MPLS: Work experience with IP routing protocols (RIP, EIGRP, OSPF, and BGP), IP Multicast (MSDP, PIM- SM), VOIP: UCCM, CME, Unity, Unity connection, UCCX, Cups, ER, and protocols such as MGCP, H.323, SIP, RTP, and SSCP Layer2/2.5: Ethernet, VLAN, VTP, ISL, dot1q, DTP, Spanning-Tree, PVST, ATM, Frame Relay, MPLS OS : Windows 95-98-NT4.0 2000 win XP, Office 97, 2000, 2003, 2007 IE 4.0-5.0 6.0, Outlook 97-98-200*-**** Exchange5.5 Dos 6.22, Win 3.x, Win 95, Win 98, Win NT 4.0, Windows for Workgroup MS Office95/97, Lotus Smart suit, Tools: What’s UP Gold, PTRG, Solarwind, Cisco Prime, Wireshark, Netscout, HP Openview, Ehealth, Smart Alarm, NCS, Ethereal, ArTrac, NetAct,@ Commander, NetQos.

VCE March, 2015 to present

Solutions Architect /implementation Engineer Richardson, TX Responsible for Deployment of various models of vBlocks Such as 300, 400, 500, and 700 series Responsible for vBlocks, Design, configure, deploy, implement and Integrate with customer’s existing network So far I have been able successfully Design, deployed, and Integrates Customers Such as Experian Credit Bureau TX Integris Health systems OK Ercot, Austin, TX

Responsible for configuration external BGP, and Internal EIGRP or OSPF Site –to-Site VPN, changes rules on ASA 5520, 5580, 5580 Firewall Nexus switches 2K/5K/7K9K storage networking concepts, Cisco MDS switches, Virtual Port-Channeling, VSANs, Virtual Device Context / VDCs, OTV and Fabric Path. Architectural level knowledge of UCS and the experience in the configuration within the DC environment Conceptual level understanding of SDN and NFV Introductory knowledge of VMware NSX platform SouthWest Airlines September, 2014 to March, 2015

Sr Network Engineer Dallas, TX

Data/Voice

Responsible for provide day to day support to our Data Centers/UC Cluster and Service requests as well as Change requests

Design Deployed, Install, configure, and maintain Cisco Unified Communications cluster, VOlP PBX CUCM, UCCX, Unity,Tele Presence, Jabber,WebEx. Also help support migrating Nortel Meridian PBX over Cisco Infrastructure. Design Create vCP domain, design single sided and double sided vPC, design vPC peer-keepalive, vPC peer- link, vPC member port, configure single and dual home FEX

Reload NX-OS codes for 7018 and 5020 via USB and TFTP for both active and standby SUP

.

Oversee maintenance and support of all network infrastructure using Cisco switches, routers, ASA, F5 load balancers, and other network vendors

Site –to-Site VPN, changes rules on ASA 5580 Firwall. Responsible for Cisco Firewall rules applied on Different Firewall as per departmental request and need Responsible for design QOS policies for campus and help implemented with other fellow engineers. Responsible for Manage and support Unified communications /Voice team as per needed. Recently got training for Cisco ISE Identity service engine. Methodist Hospital Systems September 2014

Lead Unified Communication / Network Engineer Dallas/ Richardson TX. Data/Voice

Responsible for Plan, Design & implement UC technology including Cisco Communications Manager, Cisco Unity/Connection, Cisco Contact Center Express, Cisco Presence, for and the all medical centers within DFW. Support and administer UC Cluster containing UCCM, CUC, UCCX, Jabber and Tele presence servers Tele presence servers:

Provides participants with the best possible view for their endpoint. Provides an easy-to-use and versatile management interface. Supports single and multiscreen standards-based telepresence systems. integrates with Cisco TelePresence Management Suite. Support (AGC) Auto Gain Control to adjust audio controls to help ensure a consistent experience. Support for Cisco ClearPath provides improved media resilience with lossy networks. Support Full HD transcoding for both video and content is supported for every participant. . Support Video resolutions of 360p to Full HD (up to 1080p30 or 720p60 frames per second [fps] at up to 6 Mbps per screen, including content with H.264).

Installed Jabber and integration with Microsoft outlook 2013 also have installed jabber clients for MS Window 7 Provide support for field engineers as per their need also provide assistance to other groups within organization. Methodist Hospital Systems Jan 2012

Sr Unified Communication / Network Engineer TX.

Professional Experience

Responsible for being a part of network architecture designs, network VOICE engineering Core Team. Proven ability to facilitate coordinate and support, Senior Management operational procedures, Service level agreements, Change Management resolutions and Project Management initiatives Provide Training for Infrastructure staff on monitoring and troubleshooting techniques Deployed and managed approximately 1000 Cisco IP phones, Cisco IP Communicator and Cisco ATA devices at corporate and remote locations.

Segmented traffic using voice and data VLANs on Cisco 6500 switches at corporate and remote locations for extending DHCP and DNS services to registered Cisco IP phones

Implemented low-latency queuing to provide a quality-of-service (QOS) mechanism for voice traffic traversing across the WAN between corporate and remote locations Coordinated with service provider to verify QOS implementation is processed by managed WAN and committed access rate is within contract accordance at each remote location. Implemented MGCP SIP and H.323 for registration of Cisco voice gateways at remote locations with a centralized Cisco Unified Communication Manager (Callmanager) cluster at the corporate location. Configured MGCP fallback and Survivable Remote Site Telephony (SRST) on Cisco voice gateways for providing redundancy of voice services to registered Cisco IP phones. Installed Cisco Desktop for agents and supervisors registering with Cisco IPCC and managed personnel configuration for several department using Cisco Desktop Administrator. Managed server providing IP-based wallboard services using information for phone queues and service levels from Cisco IPCC

Responsible for resetting voicemail passwords and locked mailboxes in Cisco Unity voicemail system as well as troubleshooting message waiting indication and call handler configurations for users. Also responsible for maintaining firmware upgrades for Cisco routers, switches and voice gateways and software patches on voice servers, when applicable. Oversee maintenance and support of all network infrastructure using Cisco switches, routers, ASA, F5 load balancers, and other network vendors.

Establish and maintain strong relationship between 3rd party managed Voice vendors. Such as Presidio, Datavox, CDW etc.

Maintain Cisco UCCM, 9.1.1 UC, UCCX, Servers Cisco routers, switches, and firewalls in adherence to rules through a strong change control process.

Carry out current network configuration backups using network configuration management tool. Develop and update network infrastructure drawings using Microsoft Visio. Analyze network flow statistics on a daily basis and submit essential reports to management to understand existing network traffic flows.

Utilized network management configuration tool in installing upgrades to maintain version levels of all network equipment; provide a 24 x 7 on-call or support service.

Perform necessary triage when network problems arise in the datacenter and 7 Branch locations. Gained recognition and was chosen to participate in Methodist Hospital facilitated mentor program in 2012. Progressively led and set up branch routers and switches upgrades by installing 2811/3824 routers with IPS, VPN, and Cisco Voice Over IP and Power over Ethernet switches using Cisco 3560, 3750 and 6509 GP Voice Scottsdale, AZ March 1st, 2011- Dec, 2011 IP Network Engineer/Manager

• Responsible for Design, implement and Support of Managed customers Voice/ Data Network

• Responsible for Bandwidth management for voice and data network customer

• Responsible for GP voice’s Internal IP/MPLS network such as change management, configuration Implementation and troubleshooting various issues

• Deployment Installations and administration of Cisco UCCM 6. X 7. X and 8.X Suite Cisco Unity Contact Center Telepresence and Cisco Emergency responder

• Management and troubleshooting of Cisco Analog and Digital voice gateways and devices

• Management and troubleshooting of media servers, media gateways, and IP phones

• Participate in the troubleshooting activities associated with daily operation works.

• Survivable Remote Site Telephony Configuration, Device Pool Configuration, DHCP Server Configuration, Call Routing Configuration, Music on Hold Audio Source Configuration, Device Configuration, Gateway

• Configuration, Cisco Unified IP Phone Configuration,

• Configuration of Cisco Routers - Platform: 2911, 2800, 3640, 2600

• Configuration of Cisco Switches - Platform: 2950. 3550, 3560, 3750

• Deployment of Cisco IP Phones - Series: 7910, 7940, 7945, 7960

• Configuring class of service and Call admission control

• Configuring call manger features and services

• Configuration of call signaling protocols on Voice Gateways H.323, SIP, MGCP and SCCP

• Configuration of Voice Gateways, Gatekeepers, and SRST

• Configuration and Instillation of Voice Interfaces like E1 & T1 Lines (CAS and PRI), BRI, FXS, and FXO

• Provide support for all Data, voice, customer’s Circuits and CPE

• Vendor’s management with Cisco and Adtran for their equipments for CPE

• Always involve with Cisco and Adtran Techs to resolve complicated issue for our customers. Alcatel-Lucent Plano, TX (Avion Systems) July 2010 to May 2011 Network Design and Integration Engineer

• Provision ATT’s nationwide wireless RNC networks upgrade for all SIAD 7705 cell sites and IP back-haul networks (R4a, R4b and R4c).

• Work with and support ATT network engineers and local switch technicians after configuration has been implemented. Perform Test-and-Turn-up, MSN 7750s network connectivity with ATT’s core IP back-haul troubleshooting, MSN-7750 to RNC (IUB) connectivity troubleshooting.

• Implement ATT’s cell site network into network element 5620 SAM.

• Provision and support ATT Drain site field installation for ATT microwave project.

• Currently working on T-mobile sites for Install, upgrade, configure, troubleshoot IOS / Cards and Integrate deployed SR 7705.

Ericsson, Plano, TX May 2010- July 2010

Network Engineer /implementation.

• Engineer Wave Runner mobile IPTV solution for AT&T’s existing IPTV U-verse network infrastructure. Design IP/MPLS network to integrate Ericsson Wave Runner middleware to provide Video-on-demand (VOD) solution to mobile subscribers.

•Work with architecture to design and engineer the network configuration using Alcatel-Lucent 7750 Carrier grade Service routers Cisco ASA5580 Firewalls to provide the data communication network for IPTV solutions.

Terrestar Networks Richardson, TX August 2009 to April 2010 Network Engineer

• Responsible for Configure, troubleshoot, maintenance, upgrades, monitor Network.

• Utilize SNMP tools and software to repair network outages.

• Work closely with Vendors Such as Hughes Network, Cisco, AT&T and within organizational groups such as Sateng, IPeng, Neteng, Engineers to resolve various network issues.

• Extensively performed network changes, upgrades, maintenance and testing

• Replaced/Installed CISCO Core/Distribution Routers and Switches.

• Performed IOS upgrades on various devices.

• Troubleshoot problems with Cisco TAC and in-house engineers.

• Worked with EIGRP, RIP, OSPF, BGP HSRP, Spanning Tree protocols.

• Configuring and troubleshooting CISCO catalyst 6506, 6509, 7609, 7613 with Supervisor cards, Cisco 3640, Cisco GSR 12416 Switches 3560, 3750, 6500

• Utilized ehealth to troubleshoot bandwidth problems.

• Utilized HP Openview to isolate/pinpoint potential Network Outages.

• Monitor Network using ArTrac Wireshark NetAct, @ Commander, Remedy, MS communicator.

• Consult for internal departments for purchase of new network-dependent applications

• Maintain Configuration, Documentation (VISIO) and Records Management

• Proven ability to facilitate coordinate and support, Senior Management operational procedures, Service level agreements, Change Management resolutions and Project Management initiatives Provide Training for Infrastructure staff on monitoring and troubleshooting techniques AT&T Richardson TX Oct 2008 to August 2009

Support engineer

U-Verse CVOIP Tier 2 Support

• Responsible for maintaining U-verse and CVoIP network Provision circuits, dial-plan, routing tables.

• Responsible for troubleshooting of VoIP network

• Inter connect through CLI and iView between VoIP carriers.

• Provide troubleshooting for escalated issues and L2 support.

• Designed solutions that included redundancy of hardware and software

• Copied and manipulated configuration files

• Understanding and analyzing the network

• Communication with Vendors for Hardware specific issues

• Documenting Changes and configuration procedures to smoothen the entire work process for quick tracking of issues Alcatel-Lucent Plano, TX Oct 2006 to Sep

2008

Network Engineer

• Responsible for being a part of network architecture designs, network engineering, and network

• Configuration team to Identified, analyzed and resolved problems, and implemented resolution

• Design, engineered, and configured innovative and communications networks,

• Design VHO Video Hub Office, CO Central Office, IO, Internet office, Using Visio

• Engineering MSS using MS Excel creates BOM Bill of Material, EC Entrance Criteria WL wire list

• Configuration, of 7x50 node to node implements routing protocols such as MPLS, BGP, and OSPF

• Enabling carriers, service providers and enterprises to deliver any type of content, such as voice, data and multimedia, to any type of consumer.

• Generated manual configuration for early VHO then worked closely on an automated tool NCS to generate configuration from the MSS in an automatic mode.

• Tested and verified configuration with NSIT engineers for all new releases since NR3.0 UNTIL nr8.0

• Worked on migrations MOPS and authored few documents pertain all different network releases.

• Helped on providing a feedback for all wrong configuration was provided to the field in the early phase of NCS Tools: NCS, Beyond Compare, ConfigGen

Technology: OSPF, BGP, QOS, MPLS, LDP, RSVP, Multicast, ACL etc. Hardware: 7750 SR Router 7450 Switch.

Glotel Inc Apr 2006 to Oct 2006

SBC Internet Services

Network Engineer

• Responsible for technical support of dedicated internet customers, as well as any VoIP, managed Equipment, transport access, DNS, and email issues.

• VoIP technical support for hosted IP communications utilizing Sylantro Systems feature servers and Siemens soft switches and media gateways

• Troubleshooting of Cisco 1700, 2600, 3600 series and Adtran NV3200 routers, Cisco & LG SIP and MGCP IP phones and all configuration changes required including DHCP, NAT, firewall ACL, etc.

• Troubleshooting of serial HDLC, frame-relay, ATM and DSL circuits and routing issues (BGP, EIGRP, and OSPF) as well as network-based VPN solutions provided over an MPLS backbone. Kia Consulting Sep 2003 to Apr 2006

Richardson, TX

• Network support engineer Setup equipment and execute system tests, document test results

• Log bugs to track problems with the help of Network Management tools such as HP Open View, Smart, IBM View, and sniffer, Node Manger Configured Cisco 2500, 2600 and 3000 Routers to provide Ethernet, serial communication.

• Configuration and Optimization of network from the ground up including cabling from the desktop to IDF

• Resolve Network Congestion Problem in Ethernet Networks Backup, upgrade and load backup

• Cisco IOS software image Integration Testing with Routers and other Switches

• Testing and analyzing all Network Protocols in a LAN/MAN/ WAN environment Monitor and configure CSU/DSU for T1 and fractional T1 lines.

Exxon Mobil Dallas, TX July 2000 to Aug 2003

Network Support Specialist

• Responsible for establishing New User accounts, on win NT/2000 servers providing them rights, and configuring to their departmental requirements.

• Responsible for lotus notes R4.5 and 5.0 issues, and establishing, User Ids.

• Responsible for supporting all issues related Network connectivity issues to hardware and software, and providing technical support to all clients.

Teksystems, Dallas, TX June 1998 to July 2000

Desktop & Network Support Specialist

• Successfully accomplished various projects as a contractor for different clients on their sites such as Nortel networks, MCI World Com, Excel Communications, Lockheed Martin, Alcatel Communications, Comp USA, and Dallas County

Dallas County Dallas, TX

• Responsible for Win 95/98, MS Office 97, WordPerfect GroupWise Imaging, installations

• Configurations and connectivity Issues, across the Network, on Novell NetWare 4.11 platform, in all of Dallas County’s buildings in the Downtown.

• Responsibilities include printer installation, configuration, troubleshooting, and installing Jet-direct NIC cards, HD and other peripherals.

CompUSA Plano, TX

• Provide Workstations and LAN support for 1150 end-users, using Win 95/98 NT 4.0 environment, provided support for MS Office and Lotus SmartSuite.

Alcatel Communications Plano, TX

• Responsible for migration from Novell 4.11 to Win NT 4.0 across the network

• Deploying & Imaging win N.T 4.0, installing SMS on all PC’s and other software. Lockheed Martin Fort-worth, TX

• Responsible for Installation, Configuration, and connectivity issues for PCs across the Lockheed Martin’s Networks

Excel Communications Addison, TX

• Responsible for Y2K Compliance of all PC’s within the building, updated BIOS, and installed drivers for different types of Compaq and Dell systems Installation of NIC Cards, Modems, Hard Drives and Floppy drives.

• Installation and Configuration of various Microsoft Operating systems and applications such as NT WKS SRP 5, Office 97 SRP 1 & 2 and I E SRP 4.0 Deployed and Replaced 350 new PCs on the network and Migrated MCI WorldCom Richardson, TX

• Responsible for Y2K Compliance of all PC’s, Installed (Asset insight CCM) McAfee 4.03 & Client 32 for Novell 4.11 on all PC’s.

Nortel Networks Richardson, TX

• Responsible for troubleshooting, Installation of PCs and LAN support, SW/HW troubleshooting PC rebuild, upgrade and support remote access services (RAS)

Stream International Carrollton, TX Nov 1997 to June 1998

• Responsible for connectivity issues, configuration and installation of modems and (RAS)

• Installation, Configuration, of Microsoft Networks, Outlook 97, 98, and Outlook Express.

• Installation and configuration of Internet Explorer 4.0 & 5.0 Automated Accounting Garland, TX Dec 1996 to Nov 1997

• Workstation support of CPA firm with 100 end users in windows environment configuration

• installation and upgrade of PCs from WIN 3.11 to WIN 95 Installation of NIC cards, Modems and resolution of Network connectivity issues

Personal Profile

Self-motivated, people oriented, and hardworking individual, willing to travel. Enjoy working in-group environment, and under pressure.

Up to par in problem solving skills and abilities for teamwork, energetic, enthusiastic and friendly to others References

References available upon request

Contact this candidate