Katrina E. Fowler, CEAP LCDC

***** *** **** **** - *******, TX 77064

281-***-**** - Residence acuula@r.postjobfree.com

A seasoned Senior HR Generalist skilled in working with and coaching all levels of management, employee onboarding, training, investigations and data integrity. Examples of value added expertise I bring are: candidate selection, teambuilding, experience working with a global workforce, fitness for duty/threat of violence assessment, cultural sensitivity, management coaching/counsel, mediation of employee grievances, critical incident debriefings, death notifications, organizational change, training both development and delivery of, work/life initiatives, international experience, multi-location management, shared services, immigration/Visa and an overall knowledge of office operations from budgets and database administration to leadership reports and special projects.

Sr. Human Resource Generalist, Weatherford International, Houston, TX

December 2010 - Present

“One of the largest oil services companies spanning the life cycle of the well.”

Full cycle recruiting for exempt and non-exempt positions

Management partner on workforce planning to determine human resource and staffing needs

Presentation of Right Start (onboarding for new hires)

Management coaching on a variety of areas (ex. personnel issues to team building)

Coordinate with Immigration Dept. on Visas and Permanent Residency

Partner with Management, HSE, and Risk on unemployment cases, workman’s comp and leaves

Design of training programs

Developed reporting process for VP of R&D to track job opening requests, approvals and hires

Oversight of the Educational Assistance Reimbursement Program

Performance appraisal review and coaching for managers to aid in succession planning

Knowledgeable of employment laws, government regulations and compliance

Ensure that all levels of employees are comfortable coming to HR with any concerns

Conduct Employee Relations investigations as needed

Compile HR statistics for management reporting on areas such as data integrity, utilization and needs

Independent Consultant, Houston, TX

February 2009 – January 2011

“Assisting small to mid-sized companies by assessing areas of concern and helping them build a more productive workforce.”

Conducted needs assessment of company, made recommendations that improved employee productivity and morale.

Provided onsite training to employees to promote awareness on a variety of topics, such as “Conflict Management”, “Balancing Work and Family,” “Dealing with Difficult People,” “Building Effective Teams,” to name a few.

Represented vendor at corporate health fair.

Provided crisis critical incident debriefings, death notifications and crisis response.

Reviewed benefit plans and made suggestion on areas of cost savings in regards to benefits.

Provided management coaching on a variety of issue

Assisted Management with development of both downsizing plans as well as candidate recommendations for succession planning.

Sr. Employee Assistance Counselor, Halliburton, Houston, TX

January 1985 – January 2009

“Halliburton is one of the largest providers of products and services to the energy industry, serving the upstream oil and gas industry.”

Human Resource Management

Knowledgeable of HR processes, and employment laws (FMLA, ADA, HIPPA, DOT, COBRA).

Managed, conducted assessment and made recommendations for employees who were applying for overseas assignments as well as other professional questionnaires.

Mergers and acquisitions – successful integration of employees into new company culture

Coordinated with local management and HR during downsizing and plant closures to provide support to employees affected.

Conducted assessments/recommendations for resolution of complex employee relations issues.

Mediated internal disputes between employees and the company.

Analyzed processes and recommend changes, wrote and revised HR policies

Trained management and employees on various HR related issues.

Reviewed HR laws for countries served by company.

Built relationships between HR and departments with the company.

Employee Assistance Program

Lowered absenteeism rate due to personal problems with creative problem resolution skills and

appropriate resources. Coached management on how to identify and deal with difficult situations.

Handled 54% of new client caseload and maintained a 98.9% approval rating from survey of supervisors.

Used counseling skills to assess highly confidential/stressful situations and defuse volatile

situations.

Assessed and referred employees or their family members for such things as depression,

substance abuse, marital issues, OCD, eating disorders, stress and other mental health issues.

Conducted critical incident debriefings (CISD) following incidents involving an employee injury or death.

Performed death notifications to the families of employees killed in the line of duty.

Coordinated internal marketing plan using brochures, handouts, website and special event participation.

Established drug testing protocols for Pre-Employment, Post Accident, Random, Reasonable Suspicion and Post Rehab testing.

Developed database tracking system to generate random testing list, monitor results and track compliance.

Provided post rehabilitation monitoring for employees returning to work

Coordinated compliance with DOT guidelines.

Developed and presented programs on a variety of topics using various presentation formats. Presented to audiences ranging from 5 to over 200.

Counseled executive management on a variety of issues both work and personal, such as dealing with life threatening medical issues, death of a child, problems with employees, etc.

Served as contact person for global management when needing services from the EAP.

Prepared and conducted monthly spend reviews ensuring adherence to budgetary guidelines.

Ensured compliance with all HIPPA regulations.

Employee Benefits

Coordinated the RFP process for selection of managed behavioral health care vendor and crisis back-up system.

Assisted in the administration of the STD/LTD/LOA program coordinating follows up and return to duty status with management.

Provided trouble shooting/research for employees having issues with their Med/Surg coverage or reimbursements.

Counseled employees and family members thru the Employee Assistance Program.

Member of the company wellness and work/life committees

Facilitated wellness trainings in conjunction with fitness center to emphasize the connection between the physical and mental components of a healthy lifestyle.

Coordinated mental health vendor participation for annual health fairs.

Developed effective communication material for mental health services for SPD and brochures.

Office Management

Managed operations of 6 EAP satellite offices, within Houston,TX, Fort Worth,TX, Duncan,OK and Bakersfield, CA

Quality assurance for the department.

Assessed trends based on problems, locations and lost productivity.

Developed and administered specialized departmental database, advanced skills MS Office products.

Strong interpersonal and communication skills.

Management of multiple office sites and staff.

Day to day office management, calendar, travel, expense reports, meetings and heavy phones.

Coordinated special projects and events.

Executive level support.

Design of internal programs and procedures.

Development of complex management reports and training programs

Brown & Root Inc., Houston, TX (Halliburton Subsidiary)

October 1979 – December 1984

“Brown & Root, Inc., now known as KBR is a world class global engineering and construction and service company supporting petrochemical, government services, and civil infrastructure.”

* EAP Counselor/Executive Assistant to Sr. VP Employee Relations

* Department Secretary – Retirement & Savings/Employee Benefits

* Department Receptionist – Employee Benefits

PUBLICATIONS

Fowler, Katrina. “Promoting Resiliency from Within.” Journal of Employee Assistance. Vol. 39 No. 3 3rd Quarter 2009: Pages 21 -23.

PROFESSIONAL LICENSES, CERTIFICATIONS, & MEMBERSHIPS

Licensed Chemical Dependency Counselor (LCDC) for the State of Texas, Certified Employee Assistance Professional (CEAP), Certified Critical Incident Responder (CISM), Trained Mediator/Conflict Resolution, Society of Human Resource Professionals – (SHRM), Member – Employee Assistance Professional Association – EAPA Past Programs Vice President

TECHNICAL EXPERTISE

SAP, PeopleSoft, Adobe Acrobat/Writer, Micrografx Flowcharter, Crystal Xcelcius, Visio, Microsoft Office – Word, Access, Excel, Power Point, Outlook, Various Specialized Software Products

Contact this candidate