JOBY ISAAC

Mobile No. : 960-***-****

Mail ID - acuudg@r.postjobfree.com

LinkedIn - https://om.linkedin.com/pub/joby-isaac/2a/97b/a62 Objectives: To go forward in my career and reach the goals of the company. Professional Experience:

Idea - Aditya Birla Group, Calicut - Kerala (2016 - Till Date) Designation - Assistant Manager (Postpaid & Prepaid Connections) Duration - January 2016 - Till Date

Roles & Responsibilities

Handling Customer Retail Showroom(CRS) at Malappuram, Calicut. Responsible for the revenue target that are met at CRS through sales and revenue line item.

Responsible for people development, Training, Improving Quality of sales in team. To ensure that all reportees (fde and fos) are productive as per the targets given by corp.

Responsilble for Customer Experience, Customer Education Workshop, People Engagement, People Management.

Al Hadif Hospitality Supplies (Muscat, Oman) (2013 -2015) Designation Sales Consultant

Duration - September 2013 September 2015

Role & Responsibilities-

SPOC for the Clients in Oman

Client Follow Up on a regular basis and presentation of the products/Offer quotation/Pricing Strategy for the quotes

Responsible for Business Development, Delivery and Sales customer satisfaction To ensure Weekly/ Monthly Reports are generated

Representative in fairs and trade shows exhibitions at Oman Taj Group of Hotels, India (2007-2010)

Industrial Exposure Trainee in F&B service and Housekeeping at Taj Garden Retreat

(Kumarakom, India)

Duration- November 07 to April 08 (Internal Transfer to Bangalore) Hotel Operations Management Trainee at Taj Residency (Bangalore, India) Duration- June 08 to May 09(Internal Transfer to Cochin) Asst. Restaurant Manager (F&B service) at Vivanta by Taj Malabar (Cochin, India) Duration -June 09 to August 10

Education

MBA in Global Management, City University of Seattle, USA (January 11 to March 13) Switzerland Campus: BHMS(Business and Hotel Management School), Luzern, Switzerland

Post Graduate Diploma in Hospitality Management (January 11 to December 11) BHMS(Business and Hotel Management school), Luzern, Switzerland B.Sc in Hotel Management & Catering Science, Calicut University, India (August 05 to May 08)

Oriental College of Hotel Management, Wayanad, Kerala, India Higher Secondary Education (C.B.S.E), Girideepam Bethany Central School (June 03 to April 05)

Internship -

1 Haslital Hotels, Meirigen, Switzerland

Designation - Service Intern

Duration - July 11 to November 11

2) Seehotel Kastanienbaum, Luzern, Switzerland

Designation - Night Audit Intern

Duration - October 12 to March 13

Personal Data:

Date of Birth: 13-12-1987

Passport Number: H6934082

Date of Expiry: 27-04-2020

Nationality: Indian

Sex/ Status: Male/ Married

Permanent Address:

Kalamattathil House,

Kozha P.O,

Kottayam District,

Kerala, India.

PIN 686633

Driving License: Valid Omani License (GCC License) Languages Known: English, German, Malayalam, Hindi and Tamil Declaration

I hereby declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

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