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Forklift, Customer Service, Warehouse

Location:
Houston, TX
Posted:
May 18, 2016

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Resume:

EARL BALLARD III

281-***-****

acuucy@r.postjobfree.com

Objective: Hard-working, results-oriented professional seeking a position as an Industrial Worker with today’s leading Industries employing great physical dexterity and high attention to detail. Strong leadership skills; able to prioritize, delegate tasks, make sound decisions quickly while maintaining focus, team oriented, Fast learner, strong customer service, and punctuality.

Work History

Manheim of Houston, Houston, Texas

Lead driver Feb 12, 2015 - Mar 03, 2016

To make sure that all vehicles made it to their proper location. Supervised a crew of 6 individuals. Made sure cars are in their in their proper spots for the sale. Trained new hires for the duties that were required. Washed, waxed and buffed the exterior of vehicles, vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces. Transported vehicles throughout auction lots and to and from the customer's sales lot. Maintained friendly and professional customer interactions.

Fiserv, Stafford,, Texas

3rd shift Warehouse Feb 08, 2013 - Aug 20, 2015

Maintained inventory of materials and supplies on hand in shop and yard; managed inventory counts and prepared purchase order to replenish used materials and supplies. Reconciled purchase orders against goods received to confirm receipt and report defective products to suppliers. Moved materials to construction zones and trucks using cards, hand trucks, and forklifts; installed protective devices to prevent shifting or damage to transported items. Created and maintained safe working environment by maintaining work area and upholding safety regulations.

Copart Auto, Houston, Texas

Automotive Inventory Specialist Feb 03, 2010 - Oct 18, 2012

Implemented developed and maintained inventory control policies and procedures. Ordered and tracked inventory on hand. Kept careful track of inventory via database systems. Anticipated inventory needs when ordering. Conducted training of personnel on inventory control procedures and policy. Utilized computer programs to carefully track inventory on hand and inventory needs. Conducted inventory audits for inventory in each department. Implemented inventory control strategies. Kept careful documentation of all incoming inventory.

Manheim Of Houston Auto Auction, Houston, Texas

Lane Leader Jan 13, 2010 - Jul 15, 2010

Assist with customer service, drive fuel truck, supervise crew of 9-20 people during auction (sale) days, locate vehicles for customers and issue numbers for auto sales.Conduct inspection of support equipment for proper working order. Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, plan changes, etc. Conduct presale walk to ensure vehicles are in assigned lane as scheduled. Identify and address missing vehicles, overflow areas, inoperable vehicles and other issues. Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number. changes. Respond to customer and dealer inquiries and concerns. Coordinate and direct vehicle movement to maintain continuous flow of traffic to the block. Oversee parking sold vehicles and re-parking non-sold vehicles. Report theft, lot damage, or any safety concerns to management

Arbitron, Houston, Texas

Telephone surveyor May 10, 2006 - Aug 16, 2007

Contact different households to conduct a brief survey about radio and tv. Performed market research and conducted interviews with people over telephone. Obtained required property information from owners and brokers. Conducted research on various new and existing real estate development projects. Identified eligible respondents and conducted market research surveys. Administered various unfinished surveys and coordinated with respondents. Evaluated data obtained information from interview and maintained accuracy.

Chase Com, Houston, Texas

Tech Support/Customer Service Rep Jun 06, 2006 - Jun 20, 2007

Assist customers with varies problems that may occur on their computer. Such as hardware, assembly, and internet access. Provided business-clients with efficient support – Responded to phone calls, emails, and in-person requests. Installed software, configured and tested customer PC’s, analyzed functionality of peripheral appendages. Worked closely and effectively with vendors to replace/repair defective hardware and software. Instructed and trained end-users regarding computer literacy.

Metro One, Houston, Texas

Phone Operator Mar 11, 2004 - May 11, 2005

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

SPECIAL SKILLS

• Basic arithmetic knowledge

• Good knowledge of equipment use such as forklifts and hoists

• Ability to shuffle and move loads

• Ability to carry over 70lbs of weight

• Good Verbal and written communication skills

Education

Texas Southern University, Houston, Texas

2 years college,

Jan 1994 - May 1996

Major: Computer Science

Minor: Finance

Westbury High School, Houston, Texas

High School Diploma/GED Aug 1989 - May 1993



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