Jay J. Glucksman

La Mesa, CA 619-***-****

acuu71@r.postjobfree.com www.linkedin.com/in/jayglucksman

Summary:

Project Manager and Program Manager for Senior Management, responsible for over $5B in spending.

Develops business strategies, establishes financial forecasts, implements processes, manages project plans and drives requirements through teams in exceeding targets. As a Supervisor, builds teams, assesses talent for growth and succession planning.

Provides greatest value in a role when applying relationship development and leadership expertise, applying these skills:

Program and Project Management

IT Planning

Change Management

Accounting, Budgeting, Financial Analysis

Communication (verbal and written)

Executive Presentation

Strategic Business Planning

Education/Certifications:

Bachelor of Science Business Administration, Accounting, American University, Washington, DC

Leadership Development; Voices 360

Secret Clearance (Expired)

Professional Experience:

Coronado Yacht Club, Coronado, CA 2012 - Present

Supervisor (part-time)

Creates and maintains the total boating experience for members and the surrounding community.

Responsibilities:

Responsible for the high quality of food services experience for members and guests.

Establishes and maintains unique relationships with members and guests, including the Commodore and Board of Directors.

Implements service standards as directed by General Manager and offers operational recommendations.

Troubleshoots issues for guests and staff related to food services.

Mentors staff to maintain food services standards.

Managed weekend full-service snack bar for on-site food service provider.

Hewlett Packard (HP), San Diego, CA 2007 – 2014

Program Manager, Supplier Relationship Management

World leader in manufacturing computer products and providing end-to-end IT services. Drove Supplier Relationship Management into the culture of the organization. Made 360 supplier performance a cornerstone of Global Procurement, partnering with HP contract managers.

Responsibilities:

Developed and grew relationships with top 1% of HP suppliers.

Managed multiple projects directed toward strategic business and financial objectives with IT and Business Services suppliers to find added value for HP and grow the relationship with the supplier.

Generated innovative and collaborative ideas with internal stakeholders and suppliers to identify over $40M in value to HP.

Partnered with HP sales organizations to identify and complete over $50M in revenue opportunities with suppliers.

Implemented a cross-department project plan to streamline and consolidate data gathering for the Global Procurement teams, eliminating personal data collections and driving to one 'system of record'.

Communicated program successes to senior management using metrics to show cost reduction, customer satisfaction and performance improvement.

Mentored colleagues new to Global Procurement and Supplier Relationship Management.

Jay J. Glucksman 619-***-**** Page Two

Hewlett Packard (HP), San Diego, CA (cont.)

Project Manager / Chief of Staff / Operations Manager

Responsible for over $5B in company spending. Built an organization of procurement professionals with expertise in computer hardware, software and telecommunications. Developed business strategies and drove projects focused on value creation from contractual negotiations with suppliers.

Responsibilities:

Drove executive presentations to communicate department strategies, directions and metrics.

Managed IT Hardware, Software and Telecommunications procurement projects to establish foundations for strategies, supplier negotiations and expected results.

Collaborated with colleagues to deliver, on average, over 10% cost improvement year over year.

Influenced actions of over 70 team members to consistently exceed value targets while maintaining data integrity.

Actioned cross-functional project plans to implement management strategies, objectives, processes and metrics to achieve consistency in the procurement of products and services.

Mentored colleagues new to Global Procurement.

Planned and facilitated face-to-face global events in Roseville, CA; Guadalajara, MX; Bucharest, RM and Kuala Lumpur, ML.

Electronic Data Systems (EDS) 2006

Senior Program Analyst

One of the world’s largest corporations providing IT services. Purchased by Hewlett Packard in 2008. Supported the Navy-Marine Corps Intranet (NMCI) contract to facilitate delivery of required products.

Responsibilities:

Developed and delivered contract-specific department training to local and virtual team.

Streamlined data requirements for final product delivery.

Acquired Secret Clearance required by client.

Computer Sciences Corporation (CSC), San Diego, CA 1991 - 2005

Senior Project Manager, Computer Services

Global corporation providing end-to-end, client IT services. Strategic planner for >$100M IT outsourcing deals. Catalyst for change and executive development.

Responsibilities:

Built and executed extensive project plans for IT outsourcing contracts where annual revenue exceeded $100 million, efforts ranged in size from $5M for a 1 year deal to over $1B covering a 10 year deal.

Focused on complex business events, IT outsourcing and infrastructure transformations, over a 15 year period, collaborating with stakeholders and team members to achieve targeted goals through established business processes.

Developed and implemented cross-functional plans encompassing Human Resources, Finance, IT Operations, Security and Facilities, driving business transitions to successful close.

Worked cross-functionally to achieve the desired outcomes, often taking technical information and making it useful in a non-technical arena.

Reduced software license costs by $700K for BAE SYSTEMS, SDG&E and County of San Diego.

Led technical team managing customer IT spread throughout San Diego County.

Slashed client-facing Account Executive attrition by 30% through extensive training and 360 competencies development.

Rescued the relationship with a client, securing continuation of annual revenue stream of $15M.

Positioned CSC to grow commercial IT Outsourcing business by over 20% per year.

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