Toni Lynn Marino

Phone: 631-***-****

Lindenhurst, New York 11757 Email: acuu5m@r.postjobfree.com

Professional Profile

Target Career: Administrative Assistant

Highly versatile, performance-driven, and efficient professional leveraging 20+ years of diversified and progressive experience across multiple industries. Presents transferable skill set and competitive edge for an Administrative Assistant position for large-scale organization. Proficient in providing flawless execution of administrative support and superior customer service with interpersonal effectiveness while ensuring seamless operations. Capable of executing business analysis and taking leadership initiative to implement process and quality improvements. Streamlines operations and drives organizational effectiveness to raise staff productivity and efficiency. Distinguished as effective problem solver, executes confidentiality, and demonstrates a proven ability to manage multiple projects above and beyond administrative responsibilities.

Areas of Expertise

Microsoft Office

Plexis

MX Transcribe

Champ32

McKessen

Data Entry

Effective Communication

Troubleshooting

World-Class Customer Service

Calendar Management

Staff Training and Development

Meeting Facilitation

Document Drafting

Organizational Effectiveness

Process Improvements

Quality Assurance

Business Correspondence

Office Administration

Education & Training

Bachelor of Business Administration- Healthcare Management,

BRIARCLIFFE COLLEGE, Bethpage, NY, Apr 2015

Diploma, Medical Billing Specialist, Hunter Business School, Levittown, NY, Sep 2015

HR & Payroll Management Course, International Open Academy, March 2016

NCCT Certified Medical Billing Specialist, Sep 2015

New York State Notary Public

Professional Experience

CENTERLIGHT HEALTHCARE, AMITYVILLE, NY APR 2013 – PRESENT

RECEPTIONIST/MEDICAL RECORDS/TRANSPORTATION COORDINATOR/PROGRAM ASSISTANT

Takes leadership initiative to supervise and efficiently execute cross-functional duties with collaborative teamwork, high level of versatility, and multitasking initiatives.

Provides chart management for patient base. Researches, collects, enters, and files confidential medical information. Took charge of transitioning all charts to new LHCHSA license.

Ensures expedient patient flow by strategically scheduling patient appointments and overseeing logistical aspects including the coordination of patient transportation. Submits invoices for payment.

Supports attending physicians and healthcare practitioners by pulling and preparing charts for in-house doctor appointments.

Maintains 100% compliance with company policies and procedures while transitioning files to external storage facilities. Enforces protection of confidential information.

Manages multi-line telephone switchboard to answer, screen, forward calls, and email messages.

Displays best-in-class customer service to enhance client satisfaction, retention, and referrals.

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Interfaces with patients, caregivers, families, and medical staff and Day Health Center with effective communication skills and enthusiasm.

Designs and delivers hands-on training curriculum for temporary personnel to ensure optimal levels of productivity and efficiency.

Provides feeding, caretaking, and entertainment services for patient base. Also creates comforting environment to support patient stabilization.

SUFFOLK COUNTY GIRL SCOUTS SEP 1999 – PRESENT

GIRL SCOUT TROOP LEADER

Served as leader, mentor, educator, and coach for young ladies engaged in enriching Girl Scout activities and community outreach initiatives.

Supported member retention and succession while promoting the achievement of Bronze, Silver, and Gold Awards. Advocated collaborative teamwork and positive community involvement.

BESTCARE INC., BAY SHORE, NY OCT 2012 – JUL 2013

HOME HEALTH AIDE

Displayed high level of compassion, respect, and care while assisting patients in and out of beds, baths, wheelchairs, and ambulettes. Supported the fulfillment of personal care and hygiene by administering bathing, dressing, and grooming services.

Provided intellectual stimulation and companionship to geriatric clientele. Innovated and presented enriching activities to promote patient engagement.

Documented patient progress, conditions, or health tribulations. Delivered briefings to supervisor.

Monitored patients’ vital signs including blood pressure and respiration.

Protected safety and security of patients while also performing housekeeping, errands, laundry, bed making, and meal preparation. Tended to physical, psychological, social, and medical needs of clients.

Demonstrated exemplary work ethic and flexibility by filling in for aides with Centrlight Day Health Center as needed.

E.W. BOWER ELEMENTARY SCHOOL, LINDENHURST, NY MAR 2005 – JUN 2010

PTA PRESCHOOL TEACHER/ASSISTANT

Developed and presented teaching curriculum for preschool students. Provided in-depth preparation for entering kindergarten with success.

Ensured safe and stable classroom environment and administered behavior modification techniques.

Enhanced academic performance and conceptualization of alphabet, numbers, basis sight words, and fine motor skills.

LONG ISLAND CABLING COMPANY, LINDENHURST, NY MAR 1992 - DEC 2003

OFFICE MANAGER/Administrative Assistant

Conducted invoice processing as well as AR/AP and bookkeeping procedures.

Adhered to cost-effective practices in the obtainment of office and electrical supplies.

Performed schedule management for electrical inspections to award Certificate of Occupancies.

Oversaw business insurance and company payments. Created expense reports while also managing multi-line phone system.

Recruited, hired, and trained new employees. Promoted expert customer service and preeminence of efficiency and accountability. Enforced compliance to company policies and procedures.

APPLE BANK FOR SAVINGS, PLAINVIEW, NY Prior to MAR 1992

EXECUTIVE ADMINISTRATIVE ASSISTANT: COMMERCIAL LENDING DIVISION

Supported VPs, Credit Analysts, Commercial Lending Division, and the International Letters of Credit Department by executing administrative management and report creation.

Conducted in-depth research including credit reports via TRW, TransUnion, and D&B.

Previous Experience:

EXECUTIVE LIFE INSURANCE COMPANY, JERICHO, NY

ANNUITY CLERK

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