Stephanie Lisa Hamby

**** ***** ********** ***. ***. 103 314-***-****

Kansas City, MO 64117 acuu3a@r.postjobfree.com

Summary

I am a highly motivated, organized, and self-directed individual with seven years of experience in the coatings industry. My attention to details; my strong relationships with coworkers, supervisors, and customers; and my professional communication skills distinguish me as an excellent employee.

Experience

Auto Production

Shift Lead TSSR/Phosphate & E-Coat Attendant – PPG for GM-Fairfax, 2008-Present

Trained new personnel on all facets of TSSR work scope.

Managed chemicals through TPM, HMCS, and Detack, including ordering and receiving phosphate, electrocoat, sealer, resin, and paste.

Uploaded, tagged, and updated MSDS files.

Oversaw elpo tank to truck transfers with panel testing for contaminants using a portable rectifier.

Troubleshot the mechanical and chemical processes of phosphate and electrocoat.

Designed and implemented communication and inspection systems to provide engineers with feedback.

Collected, evaluated, and shipped samples of phosphate, electrocoat, and plant bacteria.

Conducted both daily and weekly inventories of plant chemicals to track chemical usage.

Measured and evaluated filmbuild of paint, prime, and electrocoat with both a pelt meter and an elcometer.

Measured and evaluated “orange peel” of painted cars with a Byk-Mac Wavescanner.

Communicated regular performance updates to management and other personnel.

Ensured production procedures, safety requirements, and ethical standards were upheld.

Improved relationships with customers and helped reduce warranty claims against them.

Team Lead Production Line – Dakkota Integrated Systems, 2006-2008

Trained 35 personnel on 16 unique positions.

Assembled instrument panels ahead of production goals.

Repaired all components not meeting specifications.

Tested completed instrument panels for production quality.

Customer Service

Customer Service Associate, Team Lead Plumbing – Lowe’s, 2000-2005

Trained new associates in daily business procedures and customer service.

Aided the assistant department manager by managing inventory, scheduling personnel to provide optimal coverage without exceeding expenses, and preparing reports on various department statistics.

Communications Installation

Technician – Glo-Tel for T-Mobile, 2005-2006

Removed, replaced, and tested all existing Cat5 cabling from site, including Telco cabinet to BTS, NIU to surge suppression cabling, surge protection to DSX, and cross-connect wiring on DSX with Cat5 (Icky-Pik).

Operations Technician – Colo.com, 1996-1998

Completed installations of DC power cabling for BDFB to various types of carrier equipment.

Cross-connected T1, DS3, OC3, and POTS lines on site.

Fabricated cables for CAT5, RJ45, and BNC connections for cross-connects from carrier to customer and on selected equipment as requested by customer.

Monitored and tested HVAC, DC, and AC power systems.

Responded to outages/service requests quickly and efficiently via trouble tickets and a notification system.

Site Team Leader/Product Change Tech/Installation – NorTel, 1991-1996

Performed initial installations and upgrades on DMS100 and DMS10 equipment for Southwestern Bell in Missouri, Kansas, and Oklahoma.

Identified/assessed problem areas, determined appropriate courses of action, and resolved problems, such as improving substandard installation to quality standards.

Recognized for skill and leadership through multiple promotions.

Recognized on multiple occasions for “No-Defects” installation.

U.S. Air Force, Sergeant

Navigational Aids Technician – Honorable Discharge, 1983-1988

Skills

Software Applications Microsoft Office, TPM, HMCS, and Detack

Data Entry Type 70 wpm

Other Fluke Meter, pelt meter, elcometer, Byk-Mac Wavescanner,

Education

Jefferson College Associate’s Degree, May 2001

GPA: 3.8 Honors: magna cum laude

U.S. Air Force Training Schools High Reliability Soldering, Basic Electronics, Digital Electronics, Leadership School, Non-Commissioned Officer Leadership Academy (Honor Graduate)

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