LEIGHTON O. BINGHAM 561-***-**** or 954-***-****

West Palm Beach, FL acuu2p@r.postjobfree.com

FINANCIAL SERVICES REPRESENTATIVE, with 10+ years of experience in client securities counseling specializing in health, life and annuities.

SKILLS & QUALIFICATIONS

Client Services Focused

Effective Communicator

Maintains Confidentiality

Data Entry Experience

Product/Service Knowledge

MS Office/Internet Research

Payment Processing

Database Management

Facilitate Presentations

PRFESSIONAL EMPLOYMENT

Billing & Enrollment Specialist, CONVEY HEALTH SOLUTIONS FOR HUMANA, Fort Pierce, FL 2014 - 2016

Generated phone sales for medical products during open enrollment period of The Affordable Care Act.

Assisted the public and members in health insurance enrollment and billing issues.

Handled over the phone inbound enrollments for Medicare during the open enrollment period.

Handled and resolved client complaints with services provided.

Answered client questions and provided information in regards to beneficial services.

Trained and mentored staff on insurance products, job requirements and company protocols.

Adhering to HIPPA regulations and other Compliance regulations.

Inside Sales Professional, HEALTH EXCHANGE AGENCY, Boca Raton, FL 2014 - 2014

Managed open enrollment for medical product and sales for the Affordable Care Act.

Assisted clients with Fixed Benefit Health Plans and Supplemental Products.

Provided information for short-term temporary insurance.

Delivered effective information to obtain sales from individual and group presentations.

Sales & Customer Service Professional, ETECH FLORIDA BLUE, West Palm Beach, FL. 2013 - 2013

Assisted with retaining client policies that were subjected to rate increases.

Handled over the phone inbound enrollments for Health Care Reform open-enrollment period.

Focused on and off marketplace policies and handled sales renewals for supplemental products.

Informed clients on Health Care Reform procedures and Blue Cross, Blue Shield Policies.

Exceeded monthly sales productivity and objectives by 30%.

Enrollment Specialist, AEGIS/AEROTEK GROUP, Port Saint Lucie, FL 2012 - 2012

Handled over the phone inbound enrollments during Medicare open enrollment period.

Made outbound calls to existing UHC clients to engage in potential policy change.

Completed on an average 10 enrollments daily.

Answered questions and provided information to secure purchase of designated plans.

Insurance Sales Agent, AFLAC, Columbus, GA 2003 - 2014

Experienced with Business to Business prospecting to establish payroll accounts.

Advised clients on ways to enhance corporate health and life benefits packages.

Facilitated presentations to enroll employees for AFLAC coverage.

Assisted individuals with the processing of their initial claims.

Maintained updated knowledge of group health, life insurance plans, individual health and life insurance.

Averaged AFLAC individual sales consistently at $750 level.

EDUCATION

Bachelor's Degree-Marketing, Concordia University, Montreal, Canada

OCCUPATIONAL LICENSES & CERTIFICATES

Insurance License, State of Florida-Department of Business & Professional Regulation

Health Care Reform Marketplace & SHOP Certifications

Advanced Toastmaster & Competent Leader, Toastmaster International

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