Rita M. Brannam

**** ****** *****, ******, ** ***10 – 314-***-**** (c) – acuu2j@r.postjobfree.com

Summary

Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.

Areas of Expertise

Multi-unit operations management

P&L Management

Team Building

Team Leadership

Training and Development

Hiring Compliance

Expense Control

Budgeting

Inventory Management

New Business Development

Recruiting

Key Achievements

Rookie of the Year

Most Improved District

7.4% YOY Revenue Increase

20.6% YOY EBIT Increase

3.7% YOY GM Increase

Created and Implemented New On Boarding Process

Experience

Regional Operations Manager, RGIS, LLC 2014-2016

•Managed Missouri, Illinois, Indiana, Ohio, and Michigan Markets.

•$10 Million P&L

•Manage sales and service for divisional and national customers.

•Attract and Recruit talented individuals for salaried management positions while ensuring cultural diversity.

•Ensure growth for the team and company through capacity builds and direct sales.

•1000 employees with 7 direct reports.

Divisional Training and Development Manager, RGIS, LLC 2012-2014

•Manage all training and development for 30 districts in 14 states.

•Various National Projects to enhance training for the company globally.

•Attract and Recruit talented individuals for salaried management positions while ensuring cultural diversity.

•Ensure Human Resource compliance in all hiring for the division with regards to the law and corporate policy.

•Develop and write new curriculum for training within the districts.

District Manager, RGIS, LLC 2009-2012

•St. Louis and surrounding territory including southern Illinois and southeast Missouri.

•Provide the best customer service through training, leading by example and customer follow up.

•Canvass territory and make cold calls in order to increase sales and profits.

•Recruit and hire talented people while ensuring cultural diversity.

Customer Experience Manager, Old Navy 2005-2008

•Managed all expense lines.

•Achieve above standard inventory and audit results.

•Analyze customer base and trends in order to increase sales and profits.

•Successfully rolled out several new programs, including New Leadership Structure and 30, 60, 90 day Retention.

Operations Manager, Lowe’s 2000-2004

•Responsible for all merchandising and operating standards of large retail store.

•Manage all expense lines in order to gain NBT and ROCA.

•Achieve above standard inventory and audit results.

•Analyze customer base and trends in order to increase sales and profits.

District Operations Training Manager, Lowe’s

•Train, manage, and maintain Operational Audit Standards in six stores.

•Responsible for all operational functions, including budget and NBT for six stores.

•Manage and develop all training programs within the district.

•Uphold inventory integrity for the district.

Assistant Store Manager - Administrative, Lowe’s

•Train and manage approximate 75 people.

•Process all payroll and Staff Works scheduling for 175 employees.

•Maintain all A/P and A/R.

•Analyze customer base and trends in order to increase sales and profits.

Education

Bachelor of Science, Missouri Valley College Secondary Education

References

Divisional Vice President RGIS

Perry Foy 813-***-****

Satellite Manager RGIS

Ryan Sullivan 314-***-****

Store Manager Lowes

Ed Szakal 573-***-****

Assistant Store Manager Lowes

Jim Niebur 314-***-****

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