SAMUEL FISHER

San Marcos, California • H: 760-***-**** • C: 760-***-**** • acuu29@r.postjobfree.com

PROFILE

Accomplished Sales Representative with honed communication skills, enabling me to relay massive amounts of technical information in a simple way that is easy to digest and understand. Possess a career track record of exceeding sales quotas, providing top-notch customer service, and building excellent client rapport for over 10 years. With a career history marked by numerous awards and recommendations, offer loyalty, respect, professionalism, and a desire for growth. My driven and upbeat persona has gained the respect of my colleagues and is what I attribute to my management success. Enjoy the challenging nature of sales and thrive on the results of those efforts.

SKILLS

Team management

Conflict resolution

Highly dependable

Detail-oriented

Goal driven

Very effective generating leads

Highly competitive

Bi-lingual

Strong work ethic

Salesforce proficient

Creative thinking

MS Word, Outlook proficient

PROFESSIONAL EXPERIENCE

Sprint Corporate 2004 - 2016

Retail Sales Consultant - Encinitas, California 2013 - 2016

By engaging with customers in a sincere and friendly manner, built relationships to increase likelihood of repeat business.

Participated in monthly district training's voluntarily to help with sales productivity.

Communicated frequently with the staff from sale training techniques to help generate more production.

Consistently staying in top 10 in the district Month-over-Month.

Assistant Store Manager - San Diego, California 2006 - 2011

Supervised team quotas to achieve monthly store quotas.

Updated store sales tracker with daily individual results to help keep staff motivated.

Developed daily action plans to achieve store quota and performed huddles to drive sales throughout the day to keep the team motivated.

Executed all operations to be 100% with company guidelines.

Received inventory and frequent cycle counts.

Attended sales training camp and brought leadership best practices back to the company.

SAMUEL FISHER Page 2

H: 760-***-**** • C: 760-***-**** • acuu29@r.postjobfree.com

Sprint Corporate continued

Senior Communications Consultant - Escondido, California 2004 - 2006

Achieved personal monthly quota for phone activations, accessories, and clients’ monthly recurring revenue.

Drove team sales to achieve store quota for phone activation's, accessories, and client recurring revenue.

Trained Retail Sales Representatives on how to achieve their quotas.

Updated Plano-gram and pricing per company guidelines.

Retail Communications Consultant/Key Holder - Encinitas, California 2004

Earned numerous awards in recognition of exceptional customer service.

Resolved customer concerns promptly to maintain satisfaction.

Accomplished opening/closing procedures/responsibilities including cash-handling and applicable operations.

Cox Communications 2011 - 2013

Communications Consultant - Oceanside, California

Maintained highest sales for consecutive six months.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Documented all customer inquiries and comments thoroughly and quickly.

Processed cash and credit payments rapidly and accurately.

Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

EDUCATION

General Business, Irvine Valley College - Irvine, California, 2000

General Business, California State University San Marcos - San Marcos, California, 2001

Withdrew for Management position for Mobile Systems Wireless

ACCOMPLISHMENTS

Ranked #9th in the nation for 2007 Sprint Corporate

Ranked #39th in the nation for 2015 Sprint Corporate

Two time Pinnacle winner of the company 2007 and 2015; over 5,000 employees

CERTIFICATIONS

Completed a class for Sales Force certification

Certified bilingual customer service representative (Spanish)

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