ROSIE HOCKERSMITH

** ******* ***** ********** ** 40299 502-***-**** acutrr@r.postjobfree.com HUMAN RESOURCES MANAGEMENT

Extensive background in HR Management and Recruiting affairs, including experience in employee recruitment and retention for multiple states/sites, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Innovation, I am a very innovative and creative thinking. I am always thinking outside the box to improve or to come up with innovative solutions.

Business management, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. SKILLS

HR Department Startup Staff Recruitment & Retention Employee Relations Fundraising Coordinator Orientation & On-Boarding HR Policies & Procedures Employment Law FMLA/EEO/WC HRIS Technologies

Benefits Administration Sales and Marketing Management Training & Development Project Management New Business Development

PROFESSIONAL EXPERIENCE

E-commerce Industry - Shepherdsville, KY 2013 to Present Human Resource Manager

Manage and oversee full scope of HR responsibilities for two distribution centers, 26+ managers, 30+ supervisors, 500+ employees.

I supervise a staff of four HR team members.

Oversee HR policies, infrastructure and processes to support the company culture. Includes; planning, developing and communicating new practices, policies, organization structure, roles, and responsibilities.

Guide management through organizational development, issues and changes in the initiatives within the organization including organizations design, evolution, development, restructuring, etc.

Management of two staffing agency partnerships along with the coordination and placement of 200+ temporary associates.

Manage the annual review process and make recommendation to the management team.

Manage employee relations by advising managers in identifying and resolving workplace issues, facilitating conflict resolution and determining appropriate corrective action. I conduct objective and thorough investigations into workplace allegations and ensures timely resolution of workplace issues. I collect and analyze data to identify, coordinate and execute preventative training.

Manage and consult on execution of performance management processes. Assess development needs and provide training and/or tools to enhance skills and performance.

Monitors and stay abreast of employment and employee relations trends and practices. Partner with the VP and Director of HR to ensure sound employment practices and we are federal/state compliant.

ROSIE HOCKERSMITH Phone: 502-***-**** Page 2

Develop, recommend, evaluate and participate in staff training and development.

Oversee all talent management. Includes: the internal/external recruiting process, on- boarding process, overall headcount and staffing for the distribution centers.

Manage the benefit plans and Open Enrollment process, involved in negotiations and vendor selections.

Manage and plan all the distribution center’s events (e.g., company parties and monthly events, OE, Health Fair, recruiting fairs, networking, charity events, etc.)

Manage the process and procedures of all FMLA, WC, ST/LT, LOA and accommodation leaves.

Management of HR systems (e.g., HRIS, payroll, recruiting, learning, reward and recognition system).

Partners with accounting, IT, facilities, production and other internal departments to manage and improve operation workflow, processes and HR operations.

Manage the employment screening and drug testing programs and oversee vendor relationships.

Manage the HR and activities budgets.

Lead, managed and administered the Pulse and BPTW in KY survey (won 22th BPTW in KY, 2013).

Participate on several committees and oversee several projects outside of HR.

Partners cross functionally to consult on safety and security issues including workers’ compensation, OSHA, temporary restricted duty, and incident reporting and investigations.

Oversee the rewards and recognition programs.

PROCARENT Louisville, KY 2007 to 2013 – Healthcare & Transportation Industry Human Resource/Recruiting/Sales Manager (Hospitality & Healthcare Industries),

Oversee 6 locations (union and non-union) in three states and 1,000+ employees.

Played a key role in ensuring the successful launch of a new company branch in St Louis MO, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; full cycle recruiting of employees; developed orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.

Responsible for all full-cycle recruiting, from posting the job to making an offer, for every position companywide (Entry level to Executive, Director’s) for six divisions in three states.

Manage HRIS & developed, planned and perform new hire orientation.

Analyze existing recruitment methods and develop company recruitment strategy including finding new sources, developing relationships with agencies and educational institutions, selecting and attending job fairs.

Manage application tracking system and office/corporate expenses/budgets.

Provides guidance, coaching, and training to managers and employees in employee relations issues.

Payroll back-up processing of bi-weekly payroll (ADP/APS) for approximately 1,000 employees.

Organized and managed Open Enrollment for all six divisions (approximately 1,000 employees).

Prepare monthly reports for financials (turn-over, recruiting, payroll, office expenses, etc

Coordinate employee relations programs, cookouts, events and volunteer projects for all six divisions.

Trained the management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions. ROSIE HOCKERSMITH Phone: 502-***-**** Page 3

Co-developed company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new-hire orientation program to include HR information and company resources.

Ensure compliance relating to corporate and government policies/laws. RE/MAX ASSOCIATES Louisville KY June 2003-2009

Bilingual Independent Real Estate Sales Agent

Versatile, result oriented real estate sales professional with expensive experience in corporate real estate including industrial, multi-family, and retail property asset and portfolio management. JONES PLASTIC 2000 to 2005 – Manufacturing Industry Bilingual HR Assistant/Supervisor

HR Assistant Manager Responsibilities:

Liaison between union members and HR department.

Assisted in management of staff and employees.

Interview, recruit and assist in hiring new employees in two languages English/Spanish.

Conducting new hires orientation and training programs.

Creation and implementation of general HR strategies and support, with particular focus on hiring/recruitment; retention; training; employee relations; performance evaluations and metrics; compensation; benefits; compliance; and succession planning.

English is a Second Language Instructor through JCPS for Jones Plastic (50% non-English speaking workforce).

Facilitator of the FISH Philosophy Program (Fresh Ideas Start Here). VP of the FISH Committee.

Successful integration of policies and procedures within a corporate structure and at the departmental level.

Lean Facilitator Responsibilities:

Training facilitator to prepare all training programs and presentations.

Provide coaching on Lean Manufacturing principles to Management, Leaders, and Operators.

Focus on improving variation of process on each machine and improve plant cleanliness by 50%.

Director of our continuous improvement program for customer complaints and reducing scrap.

EDUCATION & CERTIFICATIONS

INDIANA TECH UNIVERSITY Louisville, KY

Pursuing a Bachelor of Arts (BA) in Business Management Activities:

Studying for PHR Certification

Designations/Certifications:

Real Estate License from A-Pass-Wiekel, 96 credit hours (real estate law, sales and marketing).

LEAN Manufacturing Certification

REFERENCES UPON REQUEST

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