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Human Resources, cutomer service, Sales

Location:
Columbus, OH
Posted:
May 17, 2016

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Resume:

Preeti Khare

Email id- acutqv@r.postjobfree.com ***5, Dublin Arbor lane

Cell-614-***-**** Dublin, OH. 43017

Summary:

High performing, self-motivated and result oriented, enthusiastic professional with more than ten years of multicultural exposure and diverse experience in responsible positions. Exploring opportunities in Human Resources area. I am eligible to work for any employer in the United States and do not need sponsorship

Education:

MSA (Human Resources) Central Michigan University, Michigan Exp. Aug. 2016

(Current CGPA: 3.94)

M.B.A IGNOU, India 2008

B.Sc. (Math, Science) Kanpur University, India 1992

Experience:

HR Intern, American Red Cross, Columbus, Ohio Sept 2015-Present

Assisting in rewriting the employee handbook and making changes in policies and procedures

Ensuring the compliance with organization’s policies and procedures, maintaining and updating employee files.

Assisting in onboarding, orientation, preparing employee new hire packets, processing paperwork for background check & drug screen and ensuring accurate, timely completion of the hiring process.

Helped the employees select benefit plans during open enrollment process that best suited their needs.

Vocational Entrepreneur, Pretty Creations, Dubai, UAE July2012- Jun 2014

Starting from scratch, ran an independent venture in women clothing and jewelry.

Designed 200 different templates for my own line of jewelry. Used social media to create awareness of my brand, promote, and sell jewelry, ethnic apparels and accessories.

Math, Science Teacher, Winchester School, Dubai, UAE April 2012-Jun 2012

Taught Math and Science to Grade 6. Was recognized by the principal of the school for the dedication and hard work in helping students improve grades by 2 levels.

Math, Science and French Tutor, Dubai, UAE Sept 2009-Jun 2014

Taught Math, Science and French from home to students of grades 5-9

Volunteer ESL Tutor, INCH, Columbus, Ohio. Oct 2004- July 2009

Taught English at intermediate level to women immigrants from non-English speaking countries across the globe. Was privileged to make positive difference in the lives of 120 new immigrant women over 5 years.

Quality Analyst, Supportscape, Jaipur, India April 2001–Nov 2001

Managed clients’ customers’ general and technical inquiries via web based channels of contacts like instant messaging, chats, and emails.

Later was in charge of the quality of responses and to give the CRMs relevant, one-on-one feedback for improvement.

HR Coordinator, Lakhotia Institute of Art and Design, Jaipur, India. May1999-Mar 2000

Responsible for payroll processing, benefits administration, recruitment, new hire processing, employee communications, orientation programs, staff development and training.

Employee record keeping, maintained confidentiality and handled sensitive information.

Operations Manager, Ganpati Vaults, Jaipur, India May1998- Apr 1999

Assisted the director marketing in recruitment and Interview process while recruiting the marketing/sales team for promotion of the new venture.

Maintaining and updating employee files.

Coordinated with co-branding partners for promotional activities and monitored effectiveness of various initiatives.

Customer Relationship Executive, Modi Korea Telecom, India Jun 1996-Apr 1998

Handled customer queries and complaints regarding paging services and pagers.

Reported to vice president of the company for weekly, monthly reports regarding sales, service quality.

Trained the Network Communication Executives.

Self-Initiated a project to contact defunct customers, resolved their issues and managed to get 30 customers back to start using our services again.

Additional Skills

Excellent communication skills in English and Hindi, intermediate skills in French.

Excellent organizational capabilities with strong attention to detail and accuracy.

Ability to manage multiple tasks within time constraints, meet deadlines and adjust quickly to changing priorities with minimal supervision.

Function well under pressure with excellent follow up skills.

Proficient with MS Office (Word, Excel and Power point), Access and HR Softwares like ADP

Knowledge of HR practices, law (ADA, Title VII etc.)



Contact this candidate