ROBERT LOUIE, ESQ.

***** **** ****

Houston, TX *7044

254-***-****

acuto8@r.postjobfree.com

EDUCATION

California Western School of Law, J.D., Law, 1996

The Ohio State University, M.A., Communication, 1990

West Virginia State College, B.S., Business Administration, 1989

LICENSES

California State Bar, Number 189698, Member since August 1997

Arizona State Bar, Number 020556, Member since October 2001

EXPERIENCE

iWorkWell

1420 Walnut Street #1212, Philadelphia, PA 19102

Content Manager February 2016 - present

Tele-position. Responsible for developing and editing human resources policies to prepare for publishing on iWorkWell’s website for use by subscribers on a high-traffic website. Acquired a keen eye for detail and organization. Possess excellent spelling, grammar and punctuation skills. Collate material from multiple sources. Ability to manage multiple projects in a deadline-driven environment. $20.00 hourly.

CPS Energy

145 Navarro Street, San Antonio, Texas 78205

Human Resources Manager April 2012 – November 2012

Provided technical guidance to management and advised employees and management regarding employee relations matters including the discipline process, termination processes, performance reviews and evaluations, and merit increases. Investigated work site problems and complaints, and recommended problem resolutions. Implemented and managed company grievance process and conducted the third-step grievance hearings. Conferred with management representatives, union representatives, and outside counsel to maintain a fast, fair and efficient hearing process. Reported to the Executive Management Team to discuss and implement company’s strategic direction for an employee population of 3,500. Conducted management training exercises and assisted other Human Resources Managers with giving presentations. Topics included Mediation, Workplace Harassment, and team-building. Developed and enforced HR policies and procedures. Ensured compliance with EEO, ADA, DOL and other federal regulations. Supervised HR Generalist staff. Assisted department managers with identifying employee knowledge skills gaps. Recommended work improvement strategies, and provided advice to managers for corrective actions. Prepared and analyzed complex and comprehensive reports and studies. $95,000 annually.

Texas Workforce Commission

2102 W. Main Street, Grand Prairie, Texas 75050

Hearing Officer January 2012 – April 2012

Adjudicated unemployment insurance benefit appeals in compliance with federal Department of Labor standards. Independently responsible for all steps in the process including scheduling, granting continuances, researching law, issuing subpoenas, guiding hearing procedure, listening to and evaluating testimony, ruling on evidence issues, and ruling on objections. Applied law to case facts. Wrote and issued timely decisions. $42,000 annually.

State of California, Unemployment Insurance Appeals Board

3715 Camino Del Rio S., #310, San Diego, California 92108

Administrative Law Judge July 2008 – October 2010

Issued unemployment insurance appeal decisions, and California State Disability Insurance appeal decisions, per the California Unemployment Insurance Code. Issued subpoenas. Administered oaths. Conducted hearings in English and in foreign languages. Heard testimony, resolved evidentiary conflicts, and ruled on the admissibility of evidence. Controlled examination and cross-examination of witnesses. Developed hearing record. Appraised the credibility of witnesses. Considered and decided findings of fact and conclusions of law. Issued decisions within Department of Labor time frames. Maintained quality control standards with an average score above 90 percent. $103,000 annually.

State of California, Department of Corrections

10111 Old Placerville Road, Sacramento, California 95827

Senior Staff Counsel July 2007 – July 2008 Investigated complaints of employee discipline and criminal infractions in penal institutions. Evaluated and assessed credibility of alleged infractions. Participated in internal employee investigations and prosecuted high-profile cases involving staff integrity. Negotiated with employee union representatives. Advised institution wardens as to the likelihood of prosecutorial success. Ensured discipline was appropriate and consistent. $103,000 annually.

Tobin Lucks

18021 Von Karman Avenue, Irvine, California 92612

Attorney March 2005 – August 2005

Represented insurance firms in hearings before administrative law judges. Maintained an active caseload of worker’s compensation cases. Defended claims on behalf of carriers. Performed legal research into difficult questions with regard to Workers' Compensation. Participated in depositions. Trained insurance firm staff in an effort to minimize risks and avoid liability. Worked with law firm partners, associates, and clerical staff. Drafted and filed pleadings. Effectively negotiated settlements. $75,000 annually.

State of Arizona, Department of Economic Security

1951 W. Camelback Road, Phoenix, Arizona 85015

Administrative Law Judge March 2002 – March 2005

Presided over unemployment insurance administrative hearings per the Arizona Employment Security laws. Hearings were held in person and via telephone. Ensured hearings were conducted fairly and that all parties had the opportunity to present evidence. Listened to testimony. Made an independent assessment of facts based upon evidence gathered and credibility of witnesses. Issued written decisions. Adjudicated overpayments. $52,000 annually.

State of Arizona, Department of Economic Security

1789 W. Jefferson Street, Phoenix, Arizona 85007

Employee Relations/Procurement Officer March 2001 – March 2002

Provided guidance and leadership to department managers. Conducted investigations for grievances and complaints. Recommended courses of conduct for problem resolution and determined whether disciplinary action was appropriate. Made recommendations in line with policies, procedures, and best practices in an effort to achieve program goals. Represented the employer in unemployment insurance hearings. $47,000 annually.

SKILLS

Mediation (Certified in 1994), Westlaw, Lexis/Nexis, Adobe PDF computer software, Microsoft Office Suite.

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