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Customer Service Management

Location:
Washington
Posted:
May 16, 2016

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Resume:

Sean Wassel

***** **** *** ** *** *** Kenmore, WA 98028

443-***-**** acutes@r.postjobfree.com

EDUCATION

University of Maryland, College Park College Park, MD Bachelor of Science, General Biology August 2011 - May 2015 GPA 3.56

Honors College – Gemstone Program August 2011 – April 2015

Selected for the Gemstone Program, an exclusive four-year academic living program focused on developing undergraduates’ research, teamwork, communication and leadership skills.

Conducted novel research on the efficacy of a siderophore-gallium complex for the treatment of infections by several

bacterial species.

Performed CAS Assay experiments in order to determine the ratio of gallium to DFO binding.

Conducted Colony Forming Unit Analysis on A. faecalis, E. aerogenes, and E. coli using the gallium-desferrioxamine complex and traditional antibiotics in order to compare the efficacies of those treatments.

Performed microplate fermentation studies using the gallium-desferrioxamine complex and traditional antibiotics to compare

their efficacies for preventing growth of A. faecalis, E. aerogenes, E. coli, and S. aureus

Applied for grants from AAC/IAC and Howard Hughes Medical Institute, received a $3,500 grant from AAC/IAC.

Co-authored thesis paper, “Effects of Gallium-Desferrioxamine Compounds on Bacteria.” Related coursework: Organic Chemistry I & II with lab, Organismal Biology, Genetics, Cell Biology and Physiology, Bioanalytics Lab, Biochemistry of Human Physiology, Physics I & II with lab, Molecular Genetics, Mammalian Physiology with lab, Principles of Neuroscience, Principles of Animal Behavior, Principles of Evolution, Biology of Cancer WORK EXPERIENCE

Maryland National Capital Park and Planning Commission-College Park Airport College Park, MD Assistant Airport Security Coordinator December 2012 – February 2016

Responsible for the uptake/security of confidential documents used to vet pilots attempting to gain access to the Flight Restricted Zone around Washington D.C.

Assisted in management of Microsoft Access database and Excel Spreadsheet used to track flights into and out of College

Park Airport.

Performed general customer service and airport maintenance tasks.

Performed fuel and airport safety inspections. Tipton Airport Authority Fort Meade, MD

Airport Operations Personnel March 2008 – December 2012

Maintained airport safety, planned/managed airport maintenance tasks, and performed general customer service tasks.

Developed a facility, fire and security inspection program.

Performed fuel and airport safety inspections.

Developed a new employee training program as well as a continual training program to ensure employees remained vigilant in daily tasks and safety inspections.

ACTIVITIES/INVOLVEMENT

Sigma Phi Epsilon–MD Beta RLC September 2011 – May 2015 Vice President of Membership Development, Brotherhood Event Coordinator, Intramural Chair

As Vice President, I managed a committee of eight people and was responsible for the organization of events, professional and educational presenters, as well as the management of a four year membership development program focused on

developing well-rounded members that are ready for the professional world.

Responsible for contacting businesses and organizing events focused on promoting brotherhood and bonding.

Organized all fraternity intramural activities for over 20 sports teams throughout four consecutive semesters.

Tutored younger members in introductory and advanced biology and chemistry courses. Kenya Initiative for Education and Stability November 2012

Organized incoming food donations for a food drive in Washington D.C.

Planned a fundraising event at the College Park California Tortilla.



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