Jamella Wilson **** E Northern #*** PHOENIX, ARIZONA,
***** 602-***-**** MOTIONS0709@GMAIL. COM WORK EXPERIENCE JAMBO
INDOOR AMUSEMENT PARK,PHOENIX,AZ General Manager July 2013 -
September 2014
1 message
jamella wilson <acut46@r.postjobfree.com> Fri, Oct 3, 2014 at 4:02 PM
To: jamella wilson <acut46@r.postjobfree.com>
JAMELLA WILSON
1232 E MOUNTAINVIEW RD UNIT 1
PHOENIX, ARIZONA, 85020
acut46@r.postjobfree.com
WORK EXPERIENCE
JAMBO INDOOR AMUSEMENT PARKPHOENIXAZ
General ManagerJuly 2013 - Present
Oversee activities directly related to making products or providing services.Direct and coordinate activities of
businesses or departments concerned with the production, pricing, sales, or distribution of products .Review
financial statements, sales and activity reports, and other performance data to measure productivity and goal
achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing
work schedules and assigning specific duties. Determine staffing requirements, and interview, hire and train new
employees, or oversee those personnel processes .Determine goods and services to be sold, and set prices and
credit terms, based on forecasts of customer demand .Monitor businesses and agencies to ensure that they
efficiently and effectively provide needed services while staying within budgetary limits.Perform sales floor
work, such as greeting or assisting customers, stocking shelves, or taking inventory.Establish and implement
departmental policies, goals, objectives, and procedures, conferring with board members, organization officials,
and staff members as necessary.Oversee activities directly related to making products or providing
services.Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products.Review financial statements, sales and activity reports, and other performance
data to measure productivity and goal achievement and to determine areas needing cost reduction and program
improvement.Manage staff, preparing work schedules and assigning specific duties.Direct and coordinate
organization\'s financial and budget activities to fund operations, maximize investments, and increase
efficiency.Determine staffing requirements, and interview, hire and train new employees, or oversee those
personnel processes.Plan and direct activities such as sales promotions, coordinating with other department
heads as required.Determine goods and services to be sold, and set prices and credit terms, based on forecasts
of customer demand.Locate, select, and procure merchandise for resale, representing management in purchase
negotiations.Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking
inventory.Monitor businesses and agencies to ensure that they efficiently and effectively provide needed
services while staying within budgetary limits.Manage the movement of goods into and out of production
facilities.Plan store layouts or design displays.Oversee activities directly related to making products or providing
services.Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement.Direct and coordinate organization\'s financial and budget activities to fund operations, maximize
investments, and increase efficiency.Manage staff, preparing work schedules and assigning specific
duties.Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products.Implement or oversee environmental management or sustainability programs
addressing issues such as recycling, conservation, or waste management.Determine goods and services to be
sold, and set prices and credit terms, based on forecasts of customer demand.Plan and direct activities such as
sales promotions, coordinating with other department heads as required.Perform sales floor work, such as
greeting or assisting customers, stocking shelves, or taking inventory.Locate, select, and procure merchandise
for resale, representing management in purchase negotiations.Monitor businesses and agencies to ensure that
they efficiently and effectively provide needed services while staying within budgetary limits.Manage the
movement of goods into and out of production facilities.Plan store layouts or design displays.Oversee activities
directly related to making products or providing services.Direct and coordinate organization\'s financial and
budget activities to fund operations, maximize investments, and increase efficiency.Manage staff, preparing
work schedules and assigning specific duties.Customer Service, Booking parties,Daily Reconcelliaton, Token
Count,Inventory, Food Purchse orders,Over seening the Facility, Making sure all staff is ready for a busy day
with smiles at hand,Reports Statements,Deposit's etc.Confer with customers by telephone or in person to
provide information about products or services, take or enter orders, cancel accounts, or obtain details of
complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers'
problems.Determine charges for services requested, collect deposits or payments, or arrange for billing.Refer
unresolved customer grievances to designated departments for further investigation.Contact customers to
respond to inquiries or to notify them of claim investigation results or any planned adjustments.Compare
disputed merchandise with original requisitions and information from invoices and prepare invoices for returned
goods.Obtain and examine all relevant information to assess validity of complaints and to determine possible
causes, such as extreme weather conditions that could increase utility bills.Resolve customers' service or billing
complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Solicit
sales of new or additional services or products.Recommend improvements in products, packaging, shipping,
service, or billing methods and procedures to prevent future problems.Complete contract forms, prepare change
of address records, or issue service discontinuance orders, using computers.Order tests that could determine
the causes of product malfunctions.Confer with customers by telephone or in person to provide information
about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records
of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as
actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Determine
charges for services requested, collect deposits or payments, or arrange for billing.Refer unresolved customer
grievances to designated departments for further investigation.Contact customers to respond to inquiries or to
notify them of claim investigation results or any planned adjustments.Review claims adjustments with dealers,
examining parts claimed to be defective, and approving or disapproving dealers' claims.Obtain and examine all
relevant information to assess validity of complaints and to determine possible causes, such as extreme
weather conditions that could increase utility bills .Resolve customers' service or billing complaints by
performing activities such as exchanging merchandise, refunding money, or adjusting bills. Confer with
customers by telephone or in person to provide information about products or services, take or enter orders,
cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions,
recording details of inquiries, complaints, or comments, as well as actions taken. .Check to ensure that
appropriate changes were made to resolve customers' problem's. Determine charges for services requested,
collect deposits or payments, or arrange for billing.Refer unresolved customer grievances to designated
departments for further investigation.Review insurance policy terms to determine whether a particular loss is
covered by insurance.Contact customers to respond to inquiries or to notify them of claim investigation results
or any planned adjustments.Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.Compare disputed merchandise with original
requisitions and information from invoices and prepare invoices for returned goods.Obtain and examine all
relevant information to assess validity of complaints and to determine possible causes, such as extreme
weather conditions that could increase utility bills.Complete contract forms, prepare change of address records,
or issue service discontinuance orders, using computers.Solicit sales of new or additional services or
products.Recommend improvements in products, packaging, shipping, service, or billing methods and
procedures to prevent future problems.Review claims adjustments with dealers, examining parts claimed to be
defective, and approving or disapproving dealers' claims.Order tests that could determine the causes of product
malfunctions.Confer with customers by telephone or in person to provide information about products or
services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer
interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions
taken.Determine charges for services requested, collect deposits or payments, or arrange for billing.Refer
unresolved customer grievances to designated departments for further investigation.Check to ensure that
appropriate changes were made to resolve customers' problems.Contact customers to respond to inquiries or to
notify them of claim investigation results or any planned adjustments.Review insurance policy terms to
determine whether a particular loss is covered by insurance.Obtain and examine all relevant information to
assess validity of complaints and to determine possible causes, such as extreme weather conditions that could
increase utility bills.Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.Compare disputed merchandise with original
requisitions and information from invoices and prepare invoices for returned goods.Complete contract forms,
prepare change of address records, or issue service discontinuance orders, using computers.Solicit sales of new
or additional services or products.Recommend improvements in products, packaging, shipping, service, or billing
methods and procedures to prevent future problems.Review claims adjustments with dealers, examining parts
claimed to be defective, and approving or disapproving dealers' claims.Order tests that could determine the
causes of product malfunctions.Confer with customers by telephone or in person to provide information about
products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of
customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions
taken.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.Confer with customers by telephone or in person to provide information
about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records
of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as
actions taken.Determine charges for services requested, collect deposits or payments, or arrange for
billing.Refer unresolved customer grievances to designated departments for further investigation.Check to
ensure that appropriate changes were made to resolve customers' problems.Contact customers to respond to
inquiries or to notify them of claim investigation results or any planned adjustments.Review insurance policy
terms to determine whether a particular loss is covered by insurance.Obtain and examine all relevant
information to assess validity of complaints and to determine possible causes, such as extreme weather
conditions that could increase utility bills.Confer with customers by telephone or in person to provide
information about products or services, take or enter orders, cancel accounts, or obtain details of
complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers'
problems.Determine charges for services requested, collect deposits or payments, or arrange for billing.Refer
unresolved customer grievances to designated departments for further investigation.Review insurance policy
terms to determine whether a particular loss is covered by insurance.Contact customers to respond to inquiries
or to notify them of claim investigation results or any planned adjustments.Resolve customers' service or billing
complaints by performing activities such as exchanging merchandise, refunding money, or adjusting
bills.Compare disputed merchandise with original requisitions and information from invoices and prepare
invoices for returned goods.Obtain and examine all relevant information to assess validity of complaints and to
determine possible causes, such as extreme weather conditions that could increase utility bills.Complete
contract forms, prepare change of address records, or issue service discontinuance orders, using
computers.Solicit sales of new or additional services or products.Recommend improvements in products,
packaging, shipping, service, or billing methods and procedures to prevent future problems.Keep records of
customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions
taken.Check to ensure that appropriate changes were made to resolve customers' problems.Determine charges
for services requested, collect deposits or payments, or arrange for billing.Refer unresolved customer
grievances to designated departments for further investigation.Review insurance policy terms to determine
whether a particular loss is covered by insurance.Contact customers to respond to inquiries or to notify them of
claim investigation results or any planned adjustments.Resolve customers' service or billing complaints by
performing activities such as exchanging merchandise, refunding money, or adjusting bills.Compare disputed
merchandise with original requisitions and information from invoices and prepare invoices for returned
goods.Obtain and examine all relevant information to assess validity of complaints and to determine possible
causes, such as extreme weather conditions that could increase utility bills.Complete contract forms, prepare
change of address records, or issue service discontinuance orders, using computers.Solicit sales of new or
additional services or products.Recommend improvements in products, packaging, shipping, service, or billing
methods and procedures to prevent future problems.Keep records of customer interactions or transactions,
recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that
appropriate changes were made to resolve customers' problems.Determine charges for services requested,
collect deposits or payments, or arrange for billing.Determine charges for services requested, collect deposits or
payments, or arrange for billing.Check to ensure that appropriate changes were made to resolve customers'
problems.Determine charges for services requested, collect deposits or payments, or arrange for billing.Check to
ensure that appropriate changes were made to resolve customers' problems.Determine charges for services
requested, collect deposits or payments, or arrange for billing.Check to ensure that appropriate changes were
made to resolve customers' problems.Determine charges for services requested, collect deposits or payments,
or arrange for billing.Check to ensure that appropriate changes were made to resolve customers'
problems.Determine charges for services requested, collect deposits or payments, or arrange for billing.Check to
ensure that appropriate changes were made to resolve customers' problems.Review claims adjustments with
dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.Order tests that
could determine the causes of product malfunctions.Confer with customers by telephone or in person to provide
information about products or services, take or enter orders, cancel accounts, or obtain details of
complaints.Refer unresolved customer grievances to designated departments for further investigation.Review
insurance policy terms to determine whether a particular loss is covered by insurance.Customer service is a
must,resolving issues,answering questions and making sure your customer is happy,preforming activities such
as exchanging merchandise and refunding money,or adjusting bills,contacting customers to respond to inquiries
or to notify of the claim investigation results not any planned adjustments, determine charges for service
requested,collected deposits or payments or arrange for billing,check to ensure that apporiate changes were
made to resolve customer subproblems,Confer to customers by telephone or in person to provide info about the
product or services,take or enter orders,cancel accounts,or obtain details of complaints
DELMONTE PRODUCEKANKAKEE
Floor Lead/Q&A TechMarch 2003 - December 2012
Monitor product quality to ensure compliance with standards and specifications.Compile and interpret results of
tests and analyses.Set up and conduct chemical experiments, tests, and analyses, using techniques such as
chromatography, spectroscopy, physical or chemical separation techniques, or microscopy.Provide and
maintain a safe work environment by participating in safety programs, committees, or teams and by conducting
laboratory or plant safety audits.Conduct chemical or physical laboratory tests to assist scientists in making
qualitative or quantitative analyses of solids, liquids, or gaseous materials.Maintain, clean, or sterilize laboratory
instruments or equipment.Prepare chemical solutions for products or processes, following standardized
formulas, or create experimental formulas.Order and inventory materials to maintain supplies.Provide technical
support or assistance to chemists or engineers.Write technical reports or prepare graphs or charts to document
experimental results.Operate experimental pilot plants, assisting with experimental design.Direct or monitor
other workers producing chemical products.Provide and maintain a safe work environment by participating in
safety programs, committees, or teams and by conducting laboratory or plant safety audits.Conduct chemical or
physical laboratory tests to assist scientists in making qualitative or quantitative analyses of solids, liquids, or
gaseous materials.Maintain, clean, or sterilize laboratory instruments or equipment.Order and inventory
materials to maintain supplies.Provide technical support or assistance to chemists or engineers.Write technical
reports or prepare graphs or charts to document experimental results.Prepare chemical solutions for products
or processes, following standardized formulas, or create experimental formulas.Direct or monitor other workers
producing chemical products.Operate experimental pilot plants, assisting with experimental design.Set up and
conduct chemical experiments, tests, and analyses, using techniques such as chromatography, spectroscopy,
physical or chemical separation techniques, or microscopy.Compile and interpret results of tests and
analyses.Provide and maintain a safe work environment by participating in safety programs, committees, or
teams and by conducting laboratory or plant safety audits.Conduct chemical or physical laboratory tests to
assist scientists in making qualitative or quantitative analyses of solids, liquids, or gaseous materials.Maintain,
clean, or sterilize laboratory instruments or equipment.Order and inventory materials to maintain supplies.Direct
or monitor other workers producing chemical products.Operate experimental pilot plants, assisting with
experimental design.Always Swab area's checking for mold and any type of Bacteria, checking tempter's of all
product, Making sure chlorine ClaudeSet up and conduct chemical experiments, tests, and analyses, using
techniques such as chromatography, spectroscopy, physical or chemical separation techniques, or
microscopy.Compile and interpret results of tests and analyses.Prepare chemical solutions for products or
processes, following standardized formulas, or create experimental formulas.Conduct chemical or physical
laboratory tests to assist scientists in making qualitative or quantitative analyses of solids, liquids, or gaseous
materials.Maintain, clean, or sterilize laboratory instruments or equipment.
EDUCATION
DOMINGUEZ HIGHCOMPTON
ADDITIONAL SKILLS
Drive a Clap,ForkLift, Pallet Jack,Packing,Shipping, and Receiving, also Labeling, Processing,Dates,Checking
Product