Reyes, Elenita Rodriguez

Nickname: Lennie

Home Address: #** **** ** **** **. B.F. Resort Village

Las Piñas City, Philippines

Mobile#: +639*********

E-mail: acut3q@r.postjobfree.com

Education: B.S. Computer Science - AMA Computer College, Makati City: 1994 -1998

Objective: Learn, Enhance and Explore Knowledge in any Field of Specialization in a Challenging Environment for a career growth and better future.

Work Experiences:

Loans / Marketing Associate: February 09, 2010 – July 31, 2015 – Macondray Finance Corporation

Interviewing, assessing, and receiving documents from clients for New / Reloan accounts

Check clients background through C.I. (CMAP/References)

Daily encoding of processed loans

Monitoring / follow-up of clients inquiry

Do telemarketing sales and attend to client’s inquiries thru phone, walk in, email and online messaging

Received, check and monitor and daily releases from branches

Monitor and approved (PN’S) daily loan releases

Do prepare daily, weekly & monthly incentives for agents / sub-agents / check commission rates

Generate monthly report per branches

Attend to freelance agent concerns

Filing of documents, processed id’s for freelance agents

Monitoring / follow-up of client’s payment

Provide assistance to other department if needed

Process provincial loan and coordinates with branch associates

Processed fully paid loans to release documents to client

Act as OIC in the absence of Branch Officer – Head Office

Do other duties assigned by superior

Collection Staff:

Received calls from clients inquiry on their allotment, payment due/schedule

Prepares Demand Letter / Accounts Computation for Matured Past Due Accounts

Handles, monitor and collect delinquent accounts

Loan Processor:

Receiving requirement documents from clients for New Loan and Re-Loan

Interviewing and Assessing clients if they meet the criteria to avail loan

Check clients background through C.I. (CMAP/References)

Check if client has existing loan to other lending

Daily encoding of processed loans

Monitoring / follow-up of clients inquiry

June 2007 –Jan 2010: Entrepreneurship Business

Retail / wholesale selling of beaded handmade bags, pouches, purse for women, shoes, clothes and accessories for men and women.

April 20, 2008 to May 22, 2009 – Livewire Tours and Travel: Travel Associate

Attend to clients travel inquiries via phone, email and walk-in.

Check and compute airfares.

Do sales and marketing.

Handles individual and corporate accounts.

Generate ticket payment order report for client.

Responsible in daily bank transactions such as deposit and withdrawal.

Perform other administrative assignments.

February 11 to 29, 2008 - Quality Assurance Specialist Trainee: Wideout Technology Services Inc.

Check media ads for websites through visuality, functionality, testing and tracking impressions and interactive events.

Experience Double-clicks System and Rich Media campaign trafficking.

April 7, 2005 to January 26, 2007 - Kingdom Builder Inc. – Manila: Open Integrity – U.S.

Admin Support & Quality Assurance Specialist for Webpage Development: Team Leader: Clients – Web.Com (U.S.) & Canada – Register.Com

Distributing projects to Web Developers. Checking website quality in accordance to standard criteria by our

client. Escalation and monitoring of daily operation as categorized (pending/revision/new projects) per priority.

Customer Relation Experience by coordinating with Project Coordinators to clients (Canada/U.S.) on a particular project sites and escalate details on online conversation via IM (AIM/ MSN/ AOL) and email reports.

Generating Daily and Monthly Build Report.

Prepares request voucher and monitor office supplies and manages company daily cash budget and keep record of general expenses for the department.

Manages 2 QA’s and monitor 15 web developers on daily operations.

Assists in recruitment – sorting resumes, interview applicants, give exams, evaluate and assess for final interview to the manager.

September 2002 – December 2003, Store Manager/Sales Associate - Family Business (General Merchandise)

Selling products and managing the family business.

March19 - May31, 2002/ March 21 - August30, 2001/ May03 - October31, 2000

Revenue Office Support Staff - Finance Department

Travel Wide Associated Sales Phils. Inc. - GSA, Saudi Arabian Airlines, Royal Brunei Airlines, Trans World Airlines, Canadian Airlines, Holland America Cruise Lines, and Ethiopian Airlines

Prepares check voucher for daily transactions such as cash, telegraphic transfer, money market, manager’s check, ticket refunds, revolving funds, and visa payment.

Assisted in receiving documents, checking fares and encoding of airline tickets (BSP/PTA/CTO) for

Canadian Airlines, Saudia Airlines, Royal Brunei Airlines, Trans World Airlines and Cargo Airway Bill.

Generating monthly sales report and filing of documents. Perform other administrative assignments.

Training on Basic Tariff & Ticketing.

Perform other administrative assignments.

March 10, 1999 – April 10, 2000- Purchasing Staff

Philippine Associated Smelting and Refining Corporation

Responsible in receiving and encoding of item quotation from suppliers.

Inviting selected suppliers for the item to be quote. Re-bidding report for new item to be quote for the suppliers.

Attend to clients phone inquiries.

Generating report for validation and filing of documents according to PR number.

July 16, 1998 – January 10, 1999 - China Banking Corporation

Data Encoder/Clerk

Responsible in receiving and encoding of ATM applications from manila and provincial branches. Attending to cardholders queries from time to time.

Coordinating with New Accounts for escalation of information to China Bank branches.

Generating daily report for validation and filing of documents according to date processed and branch code.

Software Familiarization:

MS Windows & Office, Photoshop, Site Builder, Website Now, Basic Html / Dreamweaver.

Seminar / Training Attended:

Personality Development – China Banking Corporation

Basic Tariff / Ticketing – Travel Wide Associated Sales Philippines Inc.

Quality Assurance Specialist Trainee – Wideout Technology Services Inc.

References:

Ms. Leah Salvador – Macondray Finance Corporation- Marketing Officer– 092*-*******

Emily Ann Raymundo Banigued - Sr, Technical Support Engineer – Netsuite: 099*-*******

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