E M Faison
Norcross Georgia *****
Home: 770-***-**** - acuszb@r.postjobfree.com
Professional Summary
Over ten years of increasing responsibility in administration duties including budget management, procurement,
customer service, accounting, billing/accounts, with supervisory experience.
Core Qualifications
Automatic Call Distribution (ACD) Systems
Proficient in all Microsoft Office Programs and
Legal Documents.
Operations Management.
Proficient in the following client Systems such as
LPS, Lenstar, CPI (Wells Fargo), Vendorscape,
Equator, Homesteps (Freddie Mac) and AMN
(Fannie Mae). Very Client-focused.
Expense Control, Internal Auditing, & Lead
Development
Experience
Default Servicing Paralegal
November 2010 to Current
LAW FIRM OF SHAPIRO, SWERTFEGER, & HASTY - Atlanta, Georgia
Perform all eviction, bankruptcy, and foreclosure in connection with a foreclosed property Follow department
policy and procedures, workflow, priorities and standards Prepare documents to be filed in court, requesting
checks for the proper amount for filing fees, court procedures, checking statuses on the court proceedings Verify
the property address utilizing the foreclosure documents (i.e.
Security Deed, title package, etc.), United States Postal website, the tax assessor or Win2data when possible
Prepare the demand letter requesting possession of the property Prepare the dispossessory action to be filed in
court with the proper filing fee Monitor the cases via website or phone to see when the case is filed in court and
the property is served with the dispossessory action Monitor cases to see if a default judgment is issued or the
case is set for a hearing to gain a judgment.
Title / Billing Paralegal
June 2005 to November 2010
PROMMIS SOLUTIONS - Roswell, Georgia
Act in a dual-functioning position within a title company and in the REO department Multi-task while maintaining
accurate and efficient examination of title curative functions Receive preliminary title orders from Fannie Mae,
verifying payments, taxes, utilities, and HOA dues Post accurate notes into three major governmental tracking
systems Created and maintain spreadsheets to track title orders to assist the pre-closing department Process
billing statements to servicers and agents when as needed Request deeds, affidavits, and other legal documents
and transmit records to appropriate persons for execution to meet title requirements Review REO title reports,
summarizing issues for resolution prior to the re-sale of properties Prepare and issue policies that guarantee
legality of title.
Education
Bachelor: Criminal Justice, 2012
Westwood College - Atlanta, GA
Criminal Justice
Masters: Public Administration, 2016
Strayer University - Atlanta, GA
Public Administration
References
References available upon request
Professional Affiliations
Member, Small Business Association (2013 - present)
Licensed Chaplain for over 5 years with Department of Corrections
Founder of Circle of Abby – a training and developmental program for women who are homeless.
Ministry Leader at Gateway Shelter with feeding the homeless and conducting chapel services.
Kairos Prison Ministry of Georgia volunteer for over 5 years.
Skills
ACD, billing, closing, CPI, client, filing, HR, Legal Documents, notes, Mac, Microsoft Office Programs, Win2, policies,
spreadsheets, tax, taxes, phone, utilities, website, workflow