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Customer Service Data Entry

Location:
United States
Posted:
May 16, 2016

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Resume:

Teresa Burch

** *** **** **.

Ste. Genevieve, MO. 63670

Phone: 573-***-****

CELL: 260-***-****

Summary of Qualifications:

** ***** ****** **********

** ***** ******** *******

Self-Starter, Effective Multi-tasking, Hard Working

Outstanding Leadership and Communication Skills

Accounting and Payroll

Human Resource Experience

Excellent Computer Skills

Software includes: Coats, Microsoft Excel, Microsoft Word, Office 2007, Office 2010, E-Verify, Public Data, and Great Plains, Quick Books, Quick Books Pro., Adage, DNA Fusion

Professional Experience:

Nov 2013 – Present Scale Attendant-Mississippi Lime Company, Ste. Genevieve, MO

Prepare bill of lading and various legal documents used for commercial truck shipments. Weighs trucks entering and/or leaving MLCO. Manage and maintain efficient and orderly work environment while working safely. Communicate information effectively between operations, logistics, and QC departments as it relates to commercial trucks. Help with shipping department with scheduling and customer service. Perform MSHA hazard safety training and Certification verification. Inspect Inbound and Outbound trailers.

Sept 2012 - Aug 2013 FRS-I, Fulton State Hospital, Fulton, MO

I assist Nursing staff in the basic needs of mental health clients. Continually monitor medication, treatment and daily activities, groups and therapy. Documentation of Clients actions and response to their Treatment and Medications received. Assist in take-down for safety.

Feb 2010 - June 2011 Corporate Administrator, AmeriStaff, Inc. St. Peters, MO

Responsibilities included: Weekly Tax payments for Federal, MO, IL, TN state, FUTA, SUTA; looking over and assisting 5 branch locations with HR, WC, Payroll and time card recon; setting up new employees, training, & testing. Billing of payroll for the clients and reconciling of accounts; accounting/records reconciliation for Operating and Payroll accounts; also assisting owner in all business reports & banking.

June 1999 – April 2009 Office Assistant, New Florence Wood Products, New Florence, MO

Responsibilities included: Oversight of and assistance with export shipments and inventory; payroll and time card reconciliation; filed FMLA, Workman's Compensation, and employee benefits for staff; data entry; assisted with new employee hires and their set-up; accounting/records reconciliation; assisted with external vendors and customer service; switchboard coverage; established/maintained filing systems; composed/routed e-faxes and standard faxes; composed/routed email.

Aug 1993 –April 1998 Customer Service Representative, Hagemeyer Service Center, High Hill, MO

Oversaw UPS shipments and inventory; sales; parts department and trouble-shooting; customer service and phone orders; switchboard duties; and data entry.

Education:

2012 Basic Psychiatric Training, Fulton State Hospital

Professional Assault Crisis Training, Fulton State Hospital

Professional Assault Response Training, Fulton State Hospital

CPR and First Responder Certificated

1992 – 1993 St. Charles Community College

1988 – 1991 Orchard Farm High School



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