Mohammad Tahir Sarferaz

*** * ****** ***., ** Cajon, CA 92021

acusr7@r.postjobfree.com

619-***-****

SUMMARY OF KEY STRENGTHS

•Fluent in Pashto, Dari, Farsi, Urdo and(basic, working knowledge of, conversational, or fluent) English

•Certified in more than 10+ IT-Programs and Online Computer Technology by Foreign Service Institute of the U.S. Department of State

•Organized, punctual, and hardworking

WORK EXPERIENCE

Volunteer Interpreter, Catholic Charities April 2016 - Current

San Diego, CA

Liaise between Catholic Charities employees and refugee clients

Interpret questions, answers and concerns for each party

Serve both the Catholic Charites employees and refugee clients in four languages: English, Farsi, Pashto, and Dari

Serve as a cultural mediator when necessary

Translate and assess written documents

IT Help Desk, Information Resource Management, Embassy of the United States

Kabul, Afghanistan Nov. 2013 – Dec. 2015

•Responsible for the set-up and configuration of Blackberry phones, iPhones, and iPads for American citizens coming into Afghanistan

•Corresponded with telecommunication companies in Afghanistan to obtain SIM cards and distribute them to Americans, and ensuring that they follow the proper billing system

•Responsible for providing customer service specifically on troubleshooting and maintenance of mobile devices

Mail Clerk/Telephone Operator, Information Resource Management, Embassy of the United States

Kabul, Afghanistan May 2011 – Nov. 2013

•Responsible for providing customer service and translations for employees of the embassy

•Entered and processed data in a web-based telephone roster for U.S. Embassy and USAID staff

•Recorded incoming parcels, mail, and non-accountable parcels, and kept information in logs

•Received mail, packages, and letters to distribute to the appropriate recipient

Telephone Operator, Regional Security Office, Embassy of the United States

Kabul, Afghanistan Feb. 2009 – July 2010

•Established and organized an information network with senior level management of the RSO

•Responsible for assisting the security office by fielding a variety of phone calls while recording information from incoming phone calls

•Translated reports from Pashto and Dari languages to English

Surveillance Detection Sepcialist, Regional Security Office, Embassy of the United States

Kabul, Afghanistan Sept. 2004 – Feb. 2009

•Provided security facility for employees of the American embassy outside of embassy compound

•Responsible for preparing and delivering briefings and trainings regarding safe transportation

•Controlled checkpoints using Security Guards from the Marines in order to prevent imminent

Driver/Dog Handler, Mine Detection and Dog Center, United Nations

Afghanistan 1998 – 2003

•Responsible for training dogs to find and detect land mines and other explosive ordinances

•Trained newcomers coming from Pakistan and Iran in a series of workshops on landmine safety

•Collaborated a team of 20+ to efficiently maneuver the dogs in a series of sessions

EDUCATION

English Language Program, Al Fajar English School 2008

Kabul, Afghanistan

Baccalaureate Certificate, Ittehad-e-Islami High School 1993

Peshawar, Pakistan

TRAININGS AND CERTIFICATIONS

Certificate: AmeriMed CPR, First Aid, Health & Safety Training 2016

San Diego, CA

Certificate of Appreciation for the U.S. Mission in Afghanistan, U.S. Department of State 2015

Kabul, Afghanistan

Recognition in Customer Service Training, U.S. Department of State 2013

Kabul, Afghanistan

Certificate of Appreciation for the Office of Mobile Communications, U.S. Dept. of State 2011

Kabul, Afghanistan

Certificate in Surveillance Detection Unit, U.S. Embassy Regional Security Office 2009

Kabul, Afghanistan

REFERENCES

Reem Faraj

Employment Specialist

International Rescue Committee

619-***-****, Ext. 237

acusr7@r.postjobfree.com

Hiba Somo

Employment Specialist

International Rescue Committee

619-***-****, Ext. 237

acusr7@r.postjobfree.com

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