Paul Rowenhorst

Address: **** ******* ****** *.

St. Louis Park, MN 55416

Phone: 952-***-****

Email: acus9i@r.postjobfree.com

PROFESSIONAL SUMMARY

Confident and effective finance professional with 10+ years of experience in account management, credit, and collections. Seeking a finance position that will utilize my diverse analytical experience and customer focused attitude to positively impact company profitability.

PROFESSIONAL EXPERIENCE

Digital River, Inc.

Minnetonka, MN

Credit Analyst 2011-Present

Evaluate client’s credit data (Dunn & Bradstreet) and financial statements in order to determine the degree of risk involved. Approve credit limits for client lines of credit based on their D&B information along with my review and analysis.

Assist sales and marketing departments in managing pending orders to help them control credit exposure.

Regularly review customer accounts for issues and lapse in payment. Review checks, bank wires and credit card payments. Escalate non-paying accounts to an outside 3rd party collection agency as required. Process all write-offs for the company and suspend service when necessary.

Report account information related to receivables, high risk clients and other issues to key stakeholders to ensure DSO is maintained at a manageable level.

Responsible for developing and implementing a Credit and Collections policy to safeguard company resources.

Generate daily/weekly/monthly aging reports to determine past, present, and future bad debt across the company.

Coordinate with company legal department to compile all bankruptcy claims as well as maintain a log of all claim correspondence.

Assist contract assurance department with client issues and problem resolution to ensure we’re paid according to the contract terms.

Responsible for making weekly distributor payments to our vendors for product delivery through SAP.

Utilize SAP to ensure proper invoices and statements are sent to the client base. Process dunning letters for preferred clients within SAP on a daily basis.

Utilize knowledge of SAP to identify and resolve complex customer accounts issues (disputes, unapplied cash, reconciliation, refunds, etc.). Identify and support ongoing process and system enhancements.

DCM Services, LLC.

Minneapolis, MN

Account Representative 2010-2011

Manage probate accounts to obtain information regarding deceased individual’s estate.

Field incoming and generate outbound probate calls

Notate files with attorney, personal representative, estate and family information. Follow-up with the attorney or personal representative regarding claim filing

Negotiate and follow-up on payment arrangements

Textron Financial Corporation

Golden Valley, MN

Account Manager 2004-2009

Managed all day-to-day operational aspects of my assigned portfolio in the Marine industry, which had around 120 accounts in 15 states. My average total receivables in this portfolio were in excess of $125M.

Managed the growth of my portfolio by analyzing and approving orders. Solicited credit line increases and assisted with the underwriting of credit line increases. Mitigated losses in my portfolio with collection calls via the phone and with personal visits. Audit and Loan review of current customers. Monitored audit cycles monthly and performed cash audits within my portfolio as needed. Minimized legal costs and charge-off expenses. Performed A/P duties and check runs. Consistently exceeded collection goals and growth plan.

Completed Six Sigma Greenbelt LEAN DMAIC training in 2008. Participated on several Six Sigma Black Belt and Green Belt projects.

Field Service Representative 2003-2004

Managed the floorcheck and auditing of Textron Financed dealer base in the southern half of Minnesota. I performed on average 4 audits a day, checked inventory, collected funds for sold inventory and finance charges, and performed cash/book audits when necessary.

Account Service Coordinator 2002-2003

Managed all operational aspects of an assigned portfolio in 13 states averaging over $6 million in receivables, which included customer service, collections, and monitoring of collateral for accounts with credit lines of $1,000 to $250,000.

Actively facilitate customer credit line increases where appropriate to gain more of the inventory financing needs presently financed with other companies to increase company volume and increase profitability.

E-Funds

Woodbury, MN

Collections Associate 2001-2002

Responsible for making collection calls and providing appropriate information and facts while utilizing in-house collection software to collect outstanding debts. I consistently exceeded collection goals on a monthly basis.

EDUCATION Mount Mercy

Cedar Rapids, IA

Bachelor of Arts in Business Management Received in 1999

TRAINING

Green Belt LEAN DMAIC Training

SAP

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