A highly qualified, dedicated, organized, and disciplined Health Executive offering 15 years of experience in promoting, maintaining and improve individual and community health by assisting individuals and communities to adopt healthy behaviors, possessing excellent communication skills displayed by the ability to work with people of diverse backgrounds. Results focused and effectual leader with proven ability in collecting and analyzing data to identify community needs prior to planning and implementing programs designed to encourage healthy lifestyles, policies and environments. Talent for proactively identifying and resolving problems, developing cooperation between public, professional, and voluntary agencies regarding health advocacy. Demonstrated commitment to building outstanding health teams and working with colleagues to achieve bottom-line objectives with strengths in:

Project Management & Development • Client & Community Relations • Troubleshooting

Strategic Planning • Multi-tasking • Crisis Management • Leadership/Team Building

Health Counseling • Presentations / Project Planning • Community Service

Metropolitan Health Plan (MHP)

MHP Contracting & Provider Relations (From 01,2011 to 01,24, 2014)

Primary duties and responsibilities include:

Serve as principal contact with assigned MHP contracted providers; conduct regular in

person meetings and interactions to enhance provider relationship with MHP.

Communicate billing and other changes to providers; respond to provider inquiries and

address issues of concern to providers.

Lead efforts to resolve more complex issues; assist with provider projects.

Maintain and update web based provider manual.

Write and coordinate publication and distribution of quarterly newsletter to providers.

Coordinate training sessions for providers; design training programs, develop training

materials and lead training sessions.

Support medical administration efforts to enhance relationships with clinic staff of

contracted providers; provide education as needed.

Work with assigned contract manager on problem solving for provider issues; research

materials for new and renewal contracts.

Participate in provider site visits and established MHP work groups.

Monitor provider professional and vendor information to ensure timely and accurate

communication.

Monitor submission of required contractual forms from all contracted providers; ensure required information is provided to meet organizational credentialing requirements

Public Health Department (Child & Teen Checkup): MN

Senior Community Health Worker/Clinic provider outreach: May 2001 to January 2011

Execute assigned health-related social service, such as immunization, health education, client counseling, patient/client outreach and referrals to other social service agencies and providing training for clinics.

Work for Child & Teen Checkup and with other health plans and primary care clinics, maintain contacts with providers of service and agencies in the metropolitan area communities

Familiarize and respond to patients questions with clinic procedures; recommends changes in the existing health-related social service programs and policies

Conduct presentations to community agencies about Child and Teen Checkups and preventive health care education by using PowerPoint and overhead projector and different media systems such as radio, television and video

Perform and work with Metro Area clinics, coordinate with community agencies and HMO’s; nurses and physicians about child and teen checkups, maintain records, reports, and develop publications, brochures for the program Planning and implementing school and community based health promotion effort: Roosevelt High School and Broadway School – Presenting Child & Teen Check Ups preventive health care by collaborating with school social workers and promote healthy living through PowerPoint presentation and displaying printed Health Promotion materials. Lead Strategic Planner: Minneapolis Teen Parent Connection Health Information Resource Faire. Develop and deliver trainings, conferences and presentations.

MN Fathers and Family Network: Develop and delivered conference presentation and workshops

Hennepin County Active Living. (Representing public health department) may 2001 to 2007)

Provide consultations and technical assistance to worksites and in community settings on physical activity practices and policies

oIn worksites: assess support for physical activity policies and resources and assist in development and achievement of goals

oIn communities: coordinate and implement Challenge throughout suburban Hennepin County

oRecruit worksites and municipalities to participate in physical activity initiatives

oIdentify and develop physical activity resources for worksites and communities

oHelp worksites develop action plans to support physical activity during the workday; monitor ongoing progress of action plans

oDevelop, conduct, and coordinate presentations and training sessions for professionals

oEstablish and maintain effective working relationships with identified partners

oPrepare reports, educational materials, fact sheets, and other documents as necessary

oRepresent Public Health Promotion on grant-related work groups and committees as necessary

Representing the Division of Children, Youth and Families Services Area: MN

Young Fathers Resource Collaborative: 2005 - 2010

Created a resource collaborative for young fathers to access services in a centralized location to enhance, value and support young men’s ability to be better parents

NW Teen Parent Connection Project & Strategic Planning: 2003 - Present

Established a framework of strategic organizational alliances for teen parents and their children to have access to, and utilize, the services and resources that best support them in developing a healthy, safe and secure life

Minneapolis Teen Parent Connection Network Group: 2002 - Present

Helped to lower high and repeated teen birth rate at Hennepin County, create common goals cooperative strategies and shared outcomes for teen parent families

Minnesota Fathers Families Network

Served in the advisory committee to initiate, promote, and support effective programs and educate on public policy to enhance responsible involvement of fathers in the lives of children, families and the community

Festival for Fathers Event Planning Project: 2001 to 2011

Led for the annual celebration: set project deadlines, budget for the project, recruiting volunteers and used media to advertise the event; developed a plan to work collaboratively with other agencies, contact information to providers and fathers and community members

Metropolitan Health Plan (MHP): MN

Member Service Representative: Jan 1999 – May 2001

Worked with diverse culture and HMO managed care since 1996 and implemented community outreach activities, responded and resolved members complaints and providers inquiries

Performed paraprofessional duties in a health insurance organization; assist clients and clinics with billing and coding issues

Verify enrollment and update demographic information in MHP database and acted as liaison between MHP members and medical practitioners

Coordinated referral processes for specialty care; authorized medical and ambulatory transportation; act as plan representative at community functions

Assisted limited English speaking members in interpreting, establishing advocacy interpreter productivity and contacting other independent contract interpreters

Enhance access to county and community services and to provide intensive case management for eligible families.

Hennepin County Medical Center (HCMC): MN

Pharmacy Technologist: 1996 – 1998

Formulated IV solution, including TPN and chemotherapy solutions, floor stock replacement, filling book orders, unit dose cart filling and out-patient prescription - wholesaler

- Health insurance company handling pharmacy claims

Provided scheduled medications to patients or nursing stations, validated patients insurance through Microsoft office and enter patients prescription into the computers - Use The National Drug Code (NDC); - Pharmacy out patient pricing and pharmaceutical contracting terms and practices; Auditing and experience working with programs.

National Business Systems: Bloomington, MN

Computer Operator: Aug 1993 – Oct 1994

Reproduced microfiche disks for the big corporations, updated data for conference purposes using Xerox machine to duplicate and copy company documents

Health Care Accessory Distributor: MO

Sales Supervisor: Jan 1988 – Apr 1990

Promoted and sell all health care products to hospitals, nursing home care and local and small companies

Education

Masters In Technical Communication: 2005

Metrostate University, St. Paul, MN

Associates Of Arts In Pharmacy Technology: 1998

Century College, White Bear, MN

Bachelor Of Arts In communication: 2004

Metrostate University, St. Paul, MN

Technical Skills

COBOL, IDX, MAXES, MMIS, CATCH, Lotus Note, Microsoft Office, PowerPoint,

Word, Excel, Access, Publisher & FrontPage

Activities

The 2006 Minnesota Latino Fatherhood Conference: 2006 - Present

Participated in the annual conference and workshop that will help young men to prevent and promote strength and power without violence

Reconnecting African American Youth, Family & Community: 2005 - 2010

Joined the Annual Health Summit for African American Families which focus on family communication, teen pregnancy prevention and various health disparities

Seventh Annual Working with Fathers in the Child Welfare System: 2005

Attended to identify the principles and practice to engage fathers for child welfare agency staff and promote father and child bonding relations

Ethiopian Community in Minnesota: Board of Directors and Preventive Health Education Committee

HSPHD Redesigning Strategic Planning Team: 2004 – 2006

Associate in the HSPHD Redesigning Advisory Committee & HSPHD Redesigning Communication Committee

North Western Hennepin Multicultural Advisory Committee: 2005 – 2009

Immigrant & Refugee Families Social & Health Access in Minnesota, Inc:

Founding member and Board President

Resource Center for Fathers and Families: Board Member

Peace African Community in Minnesota.

Board member, an advocate for uninsured children and families, and people with HIV/AIDS

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