Susan Crum
Bensalem, Pa *****
acurtx@r.postjobfree.com
Employment
Healthcare Services Group, Bensalem, PA
Workers Compensation Administrator, June 2000 to February 2016
Researched claims and verified employment status and time of injury
Updated and maintained injury reports in worker’s compensation database
Updated and maintained insurance database for all claims related to workers missing work
Determined whether compensation paperwork was completed and linked all correspondence and paperwork to the appropriate claim
Obtained and forwarded wage statements to appropriate insurance claims adjuster
Prepared certificates of insurance for clients
Assisted in special projects and filled in for main receptionist as needed
OSI, Inc. (Outstanding Source of Income), Trevose, PA
Head of the Accelerated Payment System, May 1999 to April 2000
Supervised data entry into the Accelerated Payment System database
Executed electronic loan payments directly from debtors’ checking accounts
Processed payment checks and reviewed the accuracy of the system ledger
Addressed customer problems and co-worker questions on a daily basis
Administrative Assistant, Student Loan Dept, August 1997 to May 1999
Handled pre- and post-defaulted claims for thirty-three clients
Prepared and inputted daily financial reports
Gathered financial information from internal databases and client contact to financial statements
Communicated policy and guideline changes to clients
Education
Bucks County Community College, Newtown, PA
Courses in early childhood education and accounting, January 1992 to December 1994
Manor Junior College, Jenkintown, PA
Course in the Business Curriculum, September 1991 to December 1992
Skills
Microsoft Word, Excel, Access, and Outlook
Lotus 123
Doc-link SmartClient Drive
Google Chrome
Some experience with Microsoft Sharepoint