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Service Representative Client

Location:
Port Chester, NY
Posted:
May 13, 2016

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Resume:

WANDA I. TORRES

**** **** ******, *******, ** ***78

917-***-****

acurp9@r.postjobfree.com

Bank Leumi – New York, NY

Compliance Consultant, Service & Delivery Group Nov 2015 – Feb 2016

Conducted on-boarding documentation reviews to ensure compliance with KYC/CIP policies and procedures

Performed KYC re-assessments based on internally assigned risk levels as well as in keeping in line with OFAC

and Specially Designated Nationals (SND) guidelines

Responsible for opening domestic and international accounts using enhanced due diligence protocols

Input domestic and international funds transfers in U.S. Dollars and other foreign currencies

Encoded and transmitted RSA SecurID tokens for clients and bank personnel to enable remote log-ins on internal systems

Bank of New York Mellon – New York, NY Nov 1987 – Dec 2013

Senior Associate

Client Service Officer, Institutional Investor Services Nov 2005 – Dec 2013

Responsible for client portfolios which included Public Funds, Taft Hartley’s, and Insurance Companies

Worked closely with Relationship Managers in the service contract negotiations process

Responsible for opening and maintaining global and domestic accounts on custody and trust platforms

Conducted on-boarding Know Your Customer (KYC) and Client Identification Process (CIP) due diligence reviews

Executed outgoing fed wires to fund capital calls and/or subscriptions for client’s assets held elsewhere

Created all transactions to mirror activities for assets held elsewhere

Served as liaison between clients and BNYM affiliated lines of business to maximize service delivery

Monitored securities trades settlements for client processed, in-house trades

Monitored several procedural and regulatory reports for the BNYM New York client service team

Performed annual, critical documents reviews for tax, KYC, CIP and foreign markets purposes

Monitored and reported on the team’s accounts receivables for senior management reporting

Maintained, monitored and reported on the team’s documentation delinquency reports

Assistant Treasurer

Client Service Representative, Corporate Funds Nov 1997 – Nov 2005

Responsible for client portfolios including ERISA governed defined benefits, VEBA’s, Rabbi Trusts, Nuclear Decommissioning Trusts and Foundations

Accountable for daily, monetary flow and execution of asset positions as per plan sponsor directions

Coordinated with Bank’s functional departments and plan sponsors to address processing issues relevant to the timely investment, distribution, and tax reporting of trust funds

Daily verification of the accuracy / legality of security and cash transactions to ensure timely and accurate results in processing client’s directives

Conducted periodic client meetings to review service satisfaction and introduce new products that may enhance client profitability and expansion

Provided data to internal auditors to ensure compliance with ERISA regulations and generally accepted accounting principals

Responsible for and coordinated all aspects of asset conversions both in and out of Bank of New York Mellon

Client Service Representative

Wealth Management, Private Bank Nov 1987 – Nov 1997

Responsible for high, net-worth client portfolios including personal and business accounts, investment, trusts, estates, and escrow accounts and lines of credit

Opened and maintained all relevant client accounts

Monitored overdrafts, validity of cash instruments, and collateral values for unsecured loans and lines of credit

Gathered, analyzed and presented financial information on individuals and corporations for annual credit committee reviews

Performed KYC/CIP due diligence for account holders, businesses’ authorized signers, and third parties



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