Matischa Cannon

San Diego, CA ***** 619-***-**** acur8s@r.postjobfree.com:acur8s@r.postjobfree.com

Summary

Highly experienced Customer Service professional. Able to multitask in a fast-paced environment, while maintaining emphasis on the highest quality of customer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Able to make decisions independently and quickly with minimum supervision.

Skills include:

EDI (Electronic Data Information)

Accurate keyboard skills and proven ability to enter data at the required speed

Customer Service

Research Customer Inquiries

Incoming and outgoing mail

Proficient in Word, Excel and Outlook

Work Experience

Assistant Store Manager

Citi Trends Warner Robins, GA. March 2015 – June 2015

Promotes sales by demonstrating merchandise and products to customers.

Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

Customer Service Specialist

Quidel Corporation San Diego, CA May 2006 - Jan 2012

Updated data and deleted unnecessary files

Processed rebates and credits

Assisted with contracts

Processed credit card payments

Scanned documents into data management system or databases

Responded to request for information and access relevant files.

Data Entry

Syber Sales and Marketing San Diego, CA Feb 2004 - March 2006

Prepared, compiled and sorted documents for data entry

Verified data and corrected data where necessary

Checked source documents for accuracy

Maintained office equipment and stationary supplies

Education

Diploma Mount Miguel High School San Diego, CA 1995