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Sales Customer Service

Location:
Palm Harbor, FL
Posted:
May 14, 2016

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Resume:

Cynthia Davis

**** ****** **** **, **** Harbor, FL 34685

Cell: 727-***-****, https://www.linkedin.com/in/cyndavis1 acur7o@r.postjobfree.com

OBJECTIVE Position where extensive Business Development Experience and Relationship Building experience will add value.

SUMMARY

Business and Partner Development Professional. Excellent relationship building skills and outstanding sales training. 10 years of computer software/hardware sales; five of that developing, growing and managing a dealer channel. Specialties: Business Development C-level, Lead Generation, Product launching, Exceeding quota.

EXPERIENCE

8/2015 - Present Account Executive - 2-10 Home Buyers Warranty. Tampa, FL Sales and Marketing Professional providing comprehensive and cost-effective home warranty products to real estate professionals, buyers and sellers, and existing homeowners. Territory starting in Brooksville and ending in Marco Island. Exceeded quota from month one in the field. Teach at 3 real estate universities each month as well as representing company and product at local organizations. On going monthly training for over 40 offices with an excess of 1,500 agents. Have grown the territory by an average of 11% each month with increasing broker satisfaction levels. 8/2009 - 8/2015 Business Development - Intrep Sales Partners. Virtual Business Development outsourcing for marketing and sales generation. Currently working on a new projects for a Digital Asset Management company and exciting new start ups for Intrep Sales.

Independent rep for Intrep specializing in Lead Generation, Account Management and Trial Process of a new product for Johnson Controls. Multiple business development project targeting fortune 100's. C-level sales.

5/2014 - 6/2015 Partner Development Manager Global - Convergence, Inc.. Oldsmar, FL Business Development for products and services with this international distributor, representing vendors with emerging and innovative technology solutions through the channel, with an expertise in networking solutions. Exceded quota and KPI's each month.

1/2012 - 6/2013 Team Leader - American Express, Virtual Virtual Leader of a team of customer care professionals. Responsible for increasing metric based performance goals, payroll, coaching, RTA/command,call monitoring, double escalation calls, payroll, technical support, team meetings, training documentation.

9/2006 - 12/2009 Business Development Representative FilterFresh - Coffee, LLC, . Tampa, FL Business Development and sales of coffee and allied products. Generated more business than could be installed on a monthly basis.Top 5 % of sales force nationally.

1/2002 - 10/2006 Business Development/Safety Consultant - Zee Medical Supply,. Tampa, FL Grew territory by 300% in less than 3 months. Sales of First Aid and Safety Supplies in the Tampa Bay Area.

EDUCATION

BA, International Studies, Minor: Marketing - University of West Florida. Pensacola, FL

SKILLS Calling on C-Level - Established expertise in communicating with desired target via phone and in person.

Account Management - Energized and trained current accounts on product strengths and waeknesses. Coached to improve processes and knowledge. Negotiation - Propelled and Arbitrated new contracts and agreements. Direct Sales - Expanded customer base while maintaining company profitability. Exceed Sales Goals - Always in the top 5% of the sales force. Strategic Sales Planning. - Spearheaded investigations into territories and identified players in market to persue with intention of building business realtionships. Strategic Partnerships - Influenced and converted key partners at Filterfresh, GCI and 2-10.

Channel Partners - Accomplished in channel development and recruitment of new partners.



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