Accomplishments

Professional Summary

Skills

Personal Information

Work History

JEREMIAH BOYD

***** ********* **** ******, *******, FL 33015 (C) 202-***-**** acur71@r.postjobfree.com It helped toned my organizational skills, people's skills and management skills. Skills Used.

Organization, Management, Socialization and Heavy Lifting. Qualified Coordinator with 2 months in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 2 months retail experience in a fast-paced, team-based environment. Customer Service Representative excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Excellent communicator with 2 months in a demanding call center environment as a Customer Service Representative. Patient and empathetic Customer Service Representative with extensive background in conflict resolution and customer care. Desires a Customer Service job role. Friendly Sales Associate adept at working in diverse retail and customer service environments. The skills I used during this job were cleaning services, customer service, management, organizational and front desk assistance

Customer Service Manager

Responsible

Filing receipts, record appointments, assist in the help of parcels, managing appointments and greeting customers Positive Customer Experiences

Team Player

Customer Assistance

Energetic Work Attitude

Dedicated Representative

Exceptional communication skills

MS Windows proficient

Quick learner

Strong client relations

Training development aptitude

Local/state health laws knowledge

Trusted key holder

Customer Satisfaction

Data Entry

Active Listening Skills

Strong Organizational Skills

Greeted Customers

Contributed To Company Success

Interfaced With Clients

I like to talk to people, so I'm very good at listening and explaining things to customers. I like the view of nature, it's really peaceful to know through all the problems it's still a wonderful world. I like help whenever I see someone in need, I ask politely and if they agree I put my out most best efforts into helping that person. When I use to be on a lacrosse team, it was all about team work. I made sure that my teammates were taken care of because I always had their back. I enjoy traveling and learning new things about history and science. In high school I would always look for people who were in dire need of counseling because I love to make everyone I can possible smile. So if you want me as your Customer Service Representative I'd definitely be the best candidate.

Guest Service Representative and Sue Chef Assistant 07/2015 to 01/2016 Embassy Suites Convention Center – 900 10th St. N.W. Washington DC 20001 Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientele. Assisted customers with food selection, inquiries and order customization requests. Developed reputation as an efficient service provider with high levels of accuracy. Education

Interests

Additional Information

Scored in top 10% of employees in successful resolution of issues Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Maintained cleanliness and presentation of stock room and production floor. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Asked open-ended questions to assess customer needs. Folded and arranged garments in attractive displays. Coordinator 09/2012 to 01/2013

Michael DelaCruz – 8102 Russell Rd Alexandria Virginia 22309 Arriving early around 4 a.m. to make sure transportation was insured. Asked politely if customers that was leaving the premises if they need transportation. Helped with parcels and anything else the customer needed. Called employee drivers if any transportation was needed to be provided. Greeted kindly and insured each customer leaves with a smile. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientèle. Assisted customers with food selection, inquiries and order customization requests. Developed reputation as an efficient service provider with high levels of accuracy. Scored in top 10% of employees in successful resolution of issues Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

High School Diploma: Counseling 2015

Coral Park Senior High School - Miami, FL

2.8 GPA

Member of the Counseling Club

Completed Advanced Customer Service training

Participated in helping students with emotional and physical problems I'm interested in a hard fast pace job. I have professions in management, counseling, consulting and social engineering. I like to talk to discuss problems, resolve and communicate accordingly with others. So I'm very good at listening and explaining things to customers. I'm interested in a hard fast pace job. I have professions in management, counseling, consulting and social engineering. Authorized to work in the US for any employer.