Brian Suk

RVP/District Manager

HM 936-***-****

Cell 505-***-****

acuqmf@r.postjobfree.com

EXECUTIVE SUMMARY

Commitment Leadership Integrity

A Proven strategic leader and visionary that translates business strategies into maximum profits commensurate with the best interest of shareholders, customers, employees, and the public. An expert in maximizing profitability, organizational turnarounds, high growth, and start-up situations, with a high level of business acumen. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.

AREAS OF EXPERTISE

Strategic/Tactical Planning Turnarounds Recruitment

Mergers/Acquisitions New Market Growth Inside-Outside Leadership

Business Development Employee Commitment/Retention Budgeting

PROFESSIONAL EXPERIENCE

Tradesmen International - South Texas Jan 2016 – Present

Area Manager

Organized and established a new area of operations in an area of the country that had previously failed for the company due to heavy competition, failed leadership, being flooded with an illegal skilled workforce, and a market highly sold on price vs. quality.

Developed strategies to overcome historic poor customer service and quality of workforce that Tradesmen had become known for within the construction community.

Established area wide KPI’s with scorecard to insure high levels of accountability while maintaining focus on activities that drive revenue.

Educated Area management on inside-outside leadership style to insure sustained growth while maximizing employee retention/morale.

Identified strategic locations and opened 4 new facilities throughout south Texas, within a 9-month period.

Restructured failing facility to within company business model, reducing turnover to 0% within last 120 days from greater than 50% turnover monthly.

Bath Fitter – South Texas 2012 – 2016

District/Branch Manager

Restructured failed Houston facility recently forced to return to corporate store from franchisee owned due to the highest level of customer complaints within the franchise system for customer service and installation issues.

Recruited and established a new staff creating a culture of positivity, accountability, and empowerment.

Encouraged an attitude of resolve, and customer satisfaction, reducing customer complaints by over 96%.

Identified and opened two strategic locations in South Texas, creating Bath Fitters first District.

Trained local management on KPI’s and leading indicator focus to drive the business from a virtual startup to a district generating over 1.5 million in net profit.

Home Team Pest Defense – South West 2006 – 2012

General Manager

Recruited to spearhead the merger and growth of New Mexico after the acquisition on my company. Transitioned two rival companies into a single functioning unit, allowing the historic cost center to evolve into a profit center maintain in excess of 18% net profits. Oversaw and established operational standards in Arizona, New Mexico, and Nevada, while managing New Mexico operations. In 2010 promoted to GM of Houston, which was plagued with high turnover, poor sales, and cancel rates from customers.

Reduced customer cancel rates by 28% and Retreat rates by 42% by establishing & training on application SOP’s throughout the South West.

Identified, negotiated, and managed 3 acquisitions in New Mexico and Texas.

Turned Houston from a single 8.2 million dollar operation to just shy of 22 million dollars in three locations in two years by focusing on retention, both employee and customers and acquisitions.

Awarded Performance stock incentive for my performance in 2011.

Route 66 Pest Control – New Mexico 2001 – 2006

Owner

Established a leading pest control operation in the Albuquerque and surrounding areas, brining in a new technology to the market targeting new home construction termite pre-treatments. Work closely with regulatory agencies to overcome a negative perception of the Termite pre treatment market.

2005 secured 77% of the market share for new home construction termite pre treatments.

Drew the attention of a large national company attempting to enter the market, for our superior customer service and quality of work, which had to purchase my company to enter the market.

Named by New Mexico Dept. of Agriculture to sit on board to rewrite NM 7D Pesticide laws.

Served as expert witness in multiple legal cases regarding misconduct and unethical behaviors surrounding pesticide laws.

Military Experience – USAF, Law Enforcement Specialist 1992-1998

Volunteer Service

Certified New Mexico Dept. Game and fish Hunter Education instructor

I have personally certified over 300 children as lead instructor in central NM, helping to insure the safety and positive culture of our sport for generations to come.

Contact this candidate