Kathryn J. Horneffer

**** **** ******** **.

SAN TAN VALLEY, AZ 85143

acuqm9@r.postjobfree.com

520-***-****

WORK EXPERIENCE

ADMINISTRATIVE O FFICE A SSISTANT

Trinity Services Group – Florence AZ 2009 – March 2016

• Sending email communication to potential candidates

• Setting up application and interview meetings with managers from 3 complexes

• Providing 5 panel drug tests to applicant s for background investigations

• Insuring all new hire documentation and training is completed and filed with new hire files

• Manage 60+ hourly staff payroll input

• Manage PTO calendars for hourly and salaried staff

• Client relations communication hub

• Frontline mentor for company policy and procedure for all hourly staff

• Multi task tested in stressful and sensitive situations

• Completely trustworthy with confidential information COMMISSARY ACCOUNT DIRECTOR

Canteen Correctional Services ( Trinity Services Group ) Florence AZ 2009 JULY 2011

• Collect weekly orders for 600 inmates

• Client relations to any emergency or standard process changes

• Pass commissary orders weekly in a stressful time sensitive environment

• Provide credit to the inmates banking system for merchandise not received or damaged

• Communicate phone time errors and correct as needed

• Respond to individual service questions in a timely fashion OFFICE ASSISTANT

Arizona Mail Order Tucson AZ 2006 2009

• Receptionist duties answering multi line phone system

• Distributed mail

• Account payable responsibilities

• Reserves hotels and made flight arrangements for AMO managers

• Bookkeeping responsibilities

• Assisted HR Director with company functions

• E mail communication distribution

EDUCATION

Diploma

SPEEDWAY HIGH SCHOOL Speedway Indiana

Graduated in 1978

ADMINISTRATIVE SUPPORT EDUCATION

Trinity Services Group Better Leader Training

● Civil Treatment and handling confrontation

● Monthly S.T.A.R. Chat (Supervisor Training and Refresher) training sessions designed to educate and instill confidence in new hires as well refresher training for seasoned staff and managers variety of topic correctional based

● Targeted Selections Interviewing techniques KEY SKILLS

Office Skills:

● Maturity and dependability

● Telephone & Front Desk Reception with Professional Communication

● Database & Records Management Bookkeeping

● Attention to Details

● Payroll tracking and entry with confidentiality

● New Hire onboarding Federal and State compliance

● New hire orientation documentation

Computer Skills:

● Word, Excel

● Outlook

● Windows Vista/XP

● Adobe Reader

● Printer knowledge

● Net Menus

● Ultipro

References: Available upon request

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