Theresa Beaver Allen

***** ********* **. #***, ******* Club Hills, IL 60478 - 708-***-**** (C) - acuqjs@r.postjobfree.com

Summary

Hardworking, dedicated employee with 12+ years of managerial experience. Organized and diligent,

with excellent written, oral and interpersonal communication skills. Strong work ethic and positive

attitude. Skilled at learning and applying new information. Able to work independently with little to

no supervision.

Highlights

Microsoft Excel Solution-oriented

General accounting skills Skilled multi-tasker

Experience

SP+ October 2002 to Current

Assistant Facility Manager

Chicago, IL

Supervise a team of frontline employees (e.g. customer service representatives, valet and

maintenance)

Audit cashier and automated pay station reports daily

Balance daily revenue and input into computer system using excel

Interact with customers by answering questions, handling issues and complaints.

Worked along side staff when short or busy

Performed minor equipment repair and small maintenance tasks

Scheduling

Markham Park Elementary School September 2001 to June 2002

Substitute Teacher - Long Term

Markham, IL

Communicated ground rules for the classroom based on respect and personal responsibility.

Worked with students individually and in small groups to help them in subject areas they were

experiencing difficulty.

Scheduled and held parent-teacher conferences to keep parents up-to-date on children's

academic performance.

Created lesson plans in accordance with state curriculum and school-wide curriculum

standards.

Taught after-school music programs and organized musical performances for holiday

programs.

Carefirst Blue Cross Blue Shield May 1999 to September 2001

Medical Claims Adjuster

Charleston, WV

Processed paperless medical claims for federal employees in the Maryland/DC areas

Researched claims history, verified eligibility, type of coverage and eligible expenses

Solved processing issues

Accurate and timely processing of claims

Education

Davis & Elkins College

Bachelor of Arts: Music

Elkins, WV, United States

Contact this candidate